One Call Rescue Reviews

Name: One Call Rescue
Rating: 4.60

4.6 Rating 1,982 Reviews

90 %

of reviewers recommend One Call Rescue

Company Reviews

Questions

Metrics

4.6

Based on 1,982 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Phone:

0203 738 7300

Write Your review

Tell us how One Call Rescue made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant service from everyone involved. Love the fact that GPS is used to locate the car. Kept fully updated throughout. Thank you One Call”

Helpful Report

Posted 2 years ago

“The lady I spoke to was friendly helpful and dealt with the issue swiftly happy with the service.”

Helpful Report

Posted 2 years ago

“Fantastic service, the recovery man fixed my car in minutes!. Thank you”

Helpful Report

Posted 2 years ago

“LE06 had issues with text did not come through to process recovery Lianne did a great job updating it manually so I could get the assistance I needed - had issues with payment which did not stop me getting home - belated birthday present went i. Friends car to long Eaton for spa day so not being able to go home was stressful enough as need to work today - excellent service from Luanne and the recovery man fab explained answered all my questions and Dave who I had to ring to understand where the r covert man was did an excellent job in contacting him as the locator was out of sink - very pleased and thank you”

Helpful Report

Posted 2 years ago

“Breakdown cover was excellent, kept me informed of what was happening and the driver Eddy was very helpful and arrived within 30 minutes.”

Helpful Report

Posted 2 years ago

“Excellent rapid and reassuring response from Leon at One Call Rescue when I was in difficulties. Breakdown help arrived at the time expected and expertly fixed my car’s brake problem. He (Colin the breakdown mechanic) also gave me some very helpful advice. All just what was needed in a personally stressful situation. Many thanks.”

Helpful Report

Posted 2 years ago

“Arranged help when car wouldn't start and when problem couldn't be solved arranged for both my husband, myself and the car to be taken home over 230 miles. Driver very helpful under difficult circumstances.”

Helpful Report

Posted 2 years ago

“First class service recovered in under an hour.”

Helpful Report

Posted 2 years ago

“I had an engine failure and Within minutes of calling one call they directed me on how to report a breakdown. They then quickly checked the information to make sure they had the correct location and issue with the vehicle. They understood that having my two children with me that it was a stressful situation and dealt with it quickly. Within minutes we had a recovery truck booked and on route. The truck was with us within 20mins. The recovery driver was very friendly and informative. Within an hour of breaking down we were on our way home.”

Helpful Report

Posted 2 years ago

“I had a tyre puncture and needed a tow to my nearest tyre garage. The lady at One Call asked me to phone the garage first to check the tyre for my model was in stock and then phone back to request the tow. The phone was answered promptly both times I called and the lady was very courteous and helpful. Mike the tow truck man arrived within the time frame of one and half hours and took me swiftly to the garage along with my two dogs! It was a very smooth process and took away my anxiety. Many thanks!!”

One Call Rescue 5 star review on 9th October 2022

Helpful Report

Posted 2 years ago

“Amazing! From initial call to problem solved one and a half hours! Such a nice young man and so helpful and informative. No hesitation in saying a 5 star service. Many thanks”

Helpful Report

Posted 2 years ago

“Flipping fantastic. Really helpful and speedy. Very patient call handler. Thank you”

Helpful Report

Posted 2 years ago

“Very sceptical of services that come as an add on i.e. Bank Accounts and travel insurance and the like. The cost of the original insurance was not to be looked over so ended up with the basic breakdown cover, never the less after 11 months of cover broke down on an elevated section of dual carriage way. Made the call and was given a link to book the breakdown, now I'm a bit of a techno dinosaur but it was easy to use and text replies came quickly with an ETA, which was within an hour of logging the call and to my surprise the recovery vehicle was with me in half that time. Recovery carried out by an excellent operative that understood Classic Motorcycles and could not be more helpful and friendly.”

Helpful Report

Posted 2 years ago

“I broke down today and I cannot praise this company enough,, from speaking to John who took my breakdown call to the driver who recovered me and took me to my local garage all within one and a half hours,, I highly recommend this company they are second to none.the communication was perfect and I had updates all the way,, great job everyone and thank you”

Helpful Report

Posted 2 years ago

“Very kind lady helped with calling out an agent for me and spoke slow and clear for me because I am deaf.”

Helpful Report

Posted 2 years ago

“Really impressed with the service received! Very helpful and patient with a problem we had, nothing was too much trouble!!”

Helpful Report

Posted 2 years ago

“The young lady I spoke to yesterday was the same one I have just spoken to in order to arrange recovery to my chosen garage. I didn’t get her name but she was so pleasant and helpful that I told her their service is excellent. I would recommend One Call to anyone needing insurance and breakdown services; well done and thank you. Vic Jackson on behalf of my wife, the policy holder.”

Helpful Report

Posted 2 years ago

“Treated very courteously and made to understand the procedure easily”

Helpful Report

Posted 2 years ago

“Dealt with very curtiously and explained everything for me to understand”

Helpful Report

Posted 2 years ago

“Great service , locally used recovery company who were with me within the hour.”

Helpful Report

Posted 2 years ago

One Call Rescue is rated 4.6 based on 1,982 reviews