One Call Rescue Reviews

Name: One Call Rescue
Rating: 4.64

4.6 Rating 3,305 Reviews

91 %

of reviewers recommend One Call Rescue

Company Reviews

Questions

Metrics

4.6

Based on 3,305 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Phone:

0203 738 7300

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One Call Rescue 5 star review on 12th November 2024

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service. Clear communication. Very friendly people.”

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Posted 2 weeks ago

“They arrived early and were really helpful and reassuring”

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Posted 2 weeks ago

“Very quick response, friendly service from the breakdown service”

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Posted 2 weeks ago

“My car was recovered within 30 minutes of reporting the issue through the one call app.”

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Posted 2 weeks ago

“My ‘rescuer’, username TF3, arrived15 minutes ahead of anticipated time. He was friendly, efficient and thorough, & was able to charge my car’s flat battery sufficiently for me to run the car & get a replacement next morning. Very impressed with the whole process, thank you.”

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Posted 2 weeks ago

“Very nice guy, happy to help as best he could even though he had been sent to wrong location initially.”

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Posted 2 weeks ago

“Were really quick and helpful.”

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Posted 2 weeks ago

“The breakdown rescue guy was excellent (TF3). He arrived just before the estimated arrival time and dealt with my vehicle recovery and onward journey to my home extremely efficiently. He was friendly and professional. I found the One Protect online portal to report my breakdown difficult to manage. Would have preferred a phone number to call.”

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Posted 2 weeks ago

“The whole process was easy from start to finish. Got to me in around 30 minutes from speaking on the phone to someone to him coming out. Was very helpful and informative - friendly man!”

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Posted 2 weeks ago

“The guy kept me informed of his arrival. He was quick to resolve the problem with my van and got it working it again. He was easy to talk to and explained what he was doing. His username is TF3.”

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Posted 2 weeks ago

“It was a very efficient service both with assistance on the call & the recovery. I would like to add the guy who came to rescue and diagnose the fault, then transport my car to the garage was friendly, confident & very professional which put me at ease after a stressful situation.”

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Posted 2 weeks ago

“Quick service”

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Posted 2 weeks ago

“Driver was really nice and helpful would definitely recommend this company”

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Posted 2 weeks ago

“On time and friendly and helpful was a pleasure.Thank you.”

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Posted 2 weeks ago

“Easy to use portal (this worked because I was at home) I have phoned in the past which also works well. Quick response, polite and helpful rescue service. Can’t complain.”

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Posted 2 weeks ago

“Helpful agent on the phone (TF3) to deal with my puncture plus a friendly breakdown guy who by luck was in the area arriving within 15 minutes to change the wheel. Very good service!”

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Posted 2 weeks ago

“The breakdown recovery service was excellent. It made a stressful situation as easy as possible. Communication was good after the initial phone conversation and confirmation of estimated arrival tine was received quickly. Thank you.”

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Posted 2 weeks ago

“Driver was very polite and friendly, the problem could not be fix on the roadside so he loaded it on to the truck and transported my car and myself to my address with care 👍🏻”

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Posted 2 weeks ago

“Really easy way to report a breakdown, called back immediately & recovery firm turned up within an hour.”

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Posted 2 weeks ago

“The chap who picked me up was excellent. He used his initiative to see that I was on an A road in a lay-by rather than in a cul de sac on a housing estate as the tracker was showing. Can he be given an employee commendation for this please? Over all I’m very pleased with the excellent service. A couple of this could have been better. More contact from the call centre to let me know what was happening. I was quite scared being in my own. When the tow truck chap tried to call me and my husband he could get through on either number. Was he given the correct numbers?”

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Posted 2 weeks ago

One Call Rescue is rated 4.6 based on 3,305 reviews