One Call Rescue Reviews

Name: One Call Rescue
Rating: 4.63

4.6 Rating 3,011 Reviews

91 %

of reviewers recommend One Call Rescue

Company Reviews

Questions

Metrics

4.6

Based on 3,011 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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0203 738 7300

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One Call Rescue 5 star review on 12th November 2024

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Friendly and efficient recovery driver - was careful to explain everything and tested everything thoroughly. Very pleased with outcome.”

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Posted 2 weeks ago

“From start to finish i was happy with the service I received, it all went smoothly and quickly.”

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Posted 2 weeks ago

“First time ever used OneCall Rescue. Very easy to report my breakdown and received text messages advising of progress and the Company being allocated to. Oasis Rescue and Recovery arrived on time, verbally discussed issue, diagnosed fault and recalibrated system and hopefully rectified issue. Excellent service from both OneCall Rescue BA3 and Oasis Rescue and Recovery.”

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Posted 2 weeks ago

“Recovery driver arrived sooner than expected, friendly and efficient. Communication from reporting to pick up was clear and fast. Many thanks”

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Posted 2 weeks ago

“Excellent service.Was kept updated of time of arrival.Efficient,polite service from breakdown operative.Took great care loading & unloading my car.Very pleased.”

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Posted 2 weeks ago

“Turned up on time, very pleasant and got my van to the garage requested with no issues. Top service”

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Posted 2 weeks ago

“Alan who helped me was amazing. So helpful. I have a complaint but not against him. He is 5 star. My complaint is I couldn’t get any one on phone and I was stuck on slip rd with no postcode and I had to walk miles to get to a place with a postcode. I should have been able to send a pin or grid reference easily online. If I had been a vulnerable person I would have been in real trouble .”

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Posted 2 weeks ago

“Super quick, wasn't phased by the fact my car is from the 80's friendly and did a great job!”

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Posted 2 weeks ago

“Thank u so much both times so professional, so helpful and kind really great asset to your company.”

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Posted 2 weeks ago

“Spoke with BA3, lovely chap who had everything sorted within a few minutes. Great service and took the stress of breaking down away.”

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Posted 3 weeks ago

“The service provided was excellent from the first initial contact to the arrival of the breakdown company. The breakdown recovery was trackable which was a real help. The breakdown company that came were excellent . I can not fault anything, I am very grateful for the service that was provided. Thank you..”

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Posted 3 weeks ago

“Happy with the service, was told 2 hour wait,was just under that,got recovered to my address,no dramas,recommended, good service 😀 👍 👌”

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Posted 3 weeks ago

“Very happy with the breakdown service from Lee Hire - prompt, polite and helpful - all you could wish for at a stressful time. Thank you! John H.”

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Posted 3 weeks ago

“He was very polite, friendly and informative as he found the problem under the car! A big thank you to him and my garage is going to repair my car”

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Posted 3 weeks ago

“The guy that attended was excellent, very friendly, kept me informed on everything he’s doing to try to resolve the issue and got the van running so I could get home”

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Posted 3 weeks ago

“Very happy arrived on time very polite man”

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Posted 3 weeks ago

“The service was very efficient. The only matter to improve upon is the direction and log in to the section where you can commence the rescue process. There appears to be two separate logins, one for the policy documents and one for breakdown services. This did not work for me and I had to conduct my referral over the phone.”

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Posted 3 weeks ago

“I didn’t have to wait too long, and was met by the lovely LP5 , very friendly and helpful, thank you .”

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Posted 3 weeks ago

“Superfast and efficient, kept me informed of arrival date. Very friendly and informed me of what the problem was and told me to inappropriate garage.”

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Posted 3 weeks ago

“Arrived really quick, an hour an and a half before they estimated, and although it wasn’t anything that could be fixed roadside they managed to get the car up on the truck even though it was boxed in by a van that had a flat tyre! Very efficient and helpful”

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Posted 3 weeks ago

One Call Rescue is rated 4.6 based on 3,011 reviews