One Call Rescue Reviews

Name: One Call Rescue
Rating: 4.60

4.6 Rating 1,984 Reviews

90 %

of reviewers recommend One Call Rescue

Company Reviews

Questions

Metrics

4.6

Based on 1,984 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Phone:

0203 738 7300

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I would like to thank Laura (LS4) for her magnificent support today whilst I had a breakdown. She dealt with my case professionally and her calmness helped me to sort my problem and get me, my wife and car back home safely. Thank you so much and have a great weekend, Gordon.”

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Posted 4 years ago

“Excellent service, the representative sorted everything out when I called for a breakdown and I even managed to get to work once I was up and running again. Everything was quick and easy at a reasonable price. The most important to me was the insurance representative who handled my call in a professional manner, she was exemplary!! Thank you everyone, much appreciated. Regards, Nigel Payne.”

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Posted 4 years ago

“First time I have ever broken down. Was quite nervous. One call assistants were amazing very calm and helpful. Asked if they could contact any family for me. Wonderful service def recommend.”

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Posted 4 years ago

“Had to make a couple of claims recently ... 1 for windscreen replacement then shortly after that I had a flat battery. The service on both occasions was brilliant. Easy to deal with. Real people who really cared... thanks one call I will definitely renew with this insurance company.”

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Posted 4 years ago

“I was so impressed with the service I received from one call today when I broke down, they answered my call really quick, and helped me log my rescue request on the really easy to use online portal, I received a text advising a recovery truck was on its way and to expect it within the hour, I then received further text where I could track my recovery vehicle, but he arrived within 20 mins and took me home, amazing!”

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Posted 4 years ago

“Very helpful and quick to help Joe was was very pleasant and cheerful and happy to help well done”

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Posted 4 years ago

“she did what it says on the can.”

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Posted 4 years ago

“Lovely and friendly, probably be lost without her finding my location”

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Posted 4 years ago

“Recovery organised with minimal fuss. Although I had to wait a while the recovery driver was brilliant. He was very helpful and soon got me back on the road.”

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Posted 4 years ago

“Very efficient from logging my breakdown someone was with me and I was driving away within the hour”

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Posted 4 years ago

“Called for a breakdown,the lady I spoke to was very helpful and dealt with my call in a very professional way. The breakdown man arrived within 40 mins. And sorted my problem straight away.great service. Thank you.”

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Posted 4 years ago

“Very polite and cheerful on the phone made the whole process very easy to report and gain the appropriate help that was needed.”

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Posted 4 years ago

“Arrived for a 'Home Start' within half an hour after reporting flat battery. Grateful advice my engineer who recommended driving straight to Halfords who replaced battery. All done in 2 hours and on the road again.”

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Posted 4 years ago

“Got through quickly, arrived when they said and got the car going.”

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Posted 4 years ago

“Very happy, Thank you.”

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Posted 4 years ago

“It arrive on time with a very helpful driver. A good experience for me. I am glad I added it on my policy.”

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Posted 4 years ago

“Customer SM1 very helpful and understanding would recommend them.”

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Posted 4 years ago

“Very helpful and understanding”

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Posted 4 years ago

“Customer agent SM1 gave excellent service on the phone and was very helpful and I had a very quick response from the breakdown team who managed to get the car going. Everyone was very professional and friendly and nothing we too much trouble thank you.”

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Posted 4 years ago

“Despite Covid situation, the break down call was handled quickly and recovery van arrived at the time indicated. Appreciate the hassle free & professional service. Full marks to One call.”

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Posted 4 years ago

One Call Rescue is rated 4.6 based on 1,984 reviews