OneDayOnly.co.za Reviews

Name: OneDayOnly.co.za
Rating: 1.57

1.6 Rating 118 Reviews

12 %

of reviewers recommend OneDayOnly.co.za

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Metrics

1.6

Based on 118 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 32%
Accurate And Undamaged Orders	Greater than 66%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Over A Week

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OneDayOnly.co.za 1 star review on 31st October 2023

Ntombi

OneDayOnly.co.za 1 star review on 14th December 2022

Magda Muller

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Order placed and paid 29 May 2020. Still did not received my order and you cant get hold of them.”

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Posted 3 years ago

“Poor customer service, no telephone number only a standard automated email response with no way forward.”

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Posted 3 years ago

“No response from customer center! Please rather use alternative online purchasing platforms.”

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Posted 3 years ago

“The worst experience of my life. Ordered 28th May and still waiting, their online tracking system for my order last updated on the 15th June and today its the 23rd June. This was the first time I bought from them and it will never happen again.”

Helpful Report

Posted 3 years ago

“I placed an order on the 19th of may, i have yet to have any feedback, apart from the automated email response when i query the whereabouts of my order. zero customer feedback whatsoever, i have a feeling this company is going under, i will definitely never use them again. terrible service and customer feedback.”

Helpful Report

Posted 3 years ago

“Never ever buy from them has to be the worst service ever ever;;;;;take your money and you never get the goods...”

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Posted 3 years ago

“it's been over 3 weeks since I paid for my order, well outside the 5-10 working day shipment period. Not only have I still not received the order but there is no response whatsoever via email on where on the order is, how long it will be still, and now to process the refund as I'm fed up waiting for them.”

Helpful Report

Posted 3 years ago

“2nd time ordering from them and both have been terrible experiences... 5 emails and contact via the web with no response at all. They do not stick to the promised divery time frame, not even close. They don't list a contact number so you can't phone them PS. My daughter in law is having exactly the same BAD experience. SHOCKING !! 🤬”

Helpful Report

Posted 3 years ago

“Worst customer service I have ever experienced. All you get from them is an automated response via email. Do not order from this company! They have zero systems in place.”

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Posted 3 years ago

“Do your best to avoid ODO.Ordered and paid 28/05.Automated generic follow up only onqueries.Fast and Furious (Cindy)their shipping agent cannot even find their own branch in Pta on the phone.How do you expect to get your deliveries done🙈.Worst possible online retailer”

Helpful Report

Posted 3 years ago

“Purchased on 5 June 2020 and order is still in process. Emails not answered. No update. Communication and service sucks. Today is 15 June 2020 and status is payment received. Looking at the reviews below one would think that this company doesn't care.”

Helpful Report

Posted 3 years ago

“The customer service is absolutely pathetic, they promise to deliver in 5-10 working days. 13 days later and still nothing received. Send them mails and all you get is generic automated mails in return. There is no way to follow up with them.”

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Posted 3 years ago

“Should be no stars. I ordered 4 boxes of wine in the beginning of May. 2 Boxes were delivered last week after the inception of level 3, and since then I have been sending mails to inquire when the rest will be delivered. They keep on sending these generic mails that don't say anything. Their service is shocking!! Why can't you speak to someone? You are all scammers!!!”

Helpful Report

Posted 3 years ago

“Absolutely disappointed in their non existent customer service. I have sent numerous emails concerning a faulty product, and have had no response whatsoever. Waited almost 2 weeks for my order, heard nothing of them. And only when i inquired about my order taking so long, they sent me an email to say they shipped it. There is no communication from their side to keep you updated. Will never use them again.”

Helpful Report

Posted 3 years ago

“All items not received, although status of order shows "complete". A week later, no reply to my email to customer service!”

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Posted 3 years ago

“Bought items from them twice. Disappointed both times. They sell a lot of cheap Chinese junk. You might as well get the stuff cheaper at the China Mall. Here is an interesting review regarding their so-called "Huge Deals": https://www.businessinsider.co.za/deals-2019-3 If you wish to return an item, they will charge the same delivery fee to come and pick it up, or you can drop it off yourself at the warehouse somewhere in Joburg-south during business hours only (no weekends). Cant compare to the service you get at Takealot...”

Helpful Report

Posted 4 years ago

“Horrible service...I have a faulty epson printer, has been reported now for the past 2 weeks but they say that I should contact epson even though I bought the printer from one day and not epson directly...they just ignoring any mail sent to them...pathetic service...”

Helpful Report

Posted 4 years ago

“Stars must be zero!! I think it is time to start a class action against these scammers...more than a month ago...R2000 later...NO goods!! Also time for Carte Blanche to pay them a visit!!!!! Disgusting to say the least!! Where is my goods??? Shame on you 1 Day Only!!”

Helpful Report

Posted 4 years ago

“Ordered goods on 19 Dec only received 1 item out of five items ordered. I am promised refund as I can't wait anymore. Requested a recon statement. Still waiting.”

Helpful Report

Posted 4 years ago

“Ordered an item on the 28th of November. Still not received. No responses to my emails. Pathetic service. Definitely not ordering from OneDayOnly again!”

Helpful Report

Posted 4 years ago

OneDayOnly.co.za is rated 1.6 based on 118 reviews