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OOROO Reviews

4.9 Rating 1,911 Reviews
98 %
of reviewers recommend OOROO
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About OOROO:

Welcome to OOROO Auto. We’re an auto repair and maintenance provider dedicated to our communities throughout Tucson and Phoenix. Whether you come to our auto repair shops or use our OOROO mobile mechanics, you’ll have access to high-quality car repair and maintenance that’s customized to your schedule and lifestyle.

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Anonymous
Anonymous  // 01/01/2019
I tried the mobile service for first time and it went great! George arrived as scheduled and got the work done in efficient manner. He found that my battery was ready for replacement and asked if it was under warranty with no pressure to buy a new one. We've always been satisfied with Ooroo and are happy that the customer service levels with mobile service are just as high as at the shop. Thanks for your help today, George and Frank!
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Posted 3 years ago
Thank you very much, Judy! We're thrilled that you feel taken care of and we really appreciate you taking the time to share your experience!
Posted 3 years ago
Johnathan and Dustin are always so helpful and friendly as well as the women who drives you home when you get there. I feel good taking my car there.
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Posted 3 years ago
Thank you so much, Jill! We're honored to have earned your trust.
Posted 3 years ago
I had George come out and check the batteries and alternator on my RV. He was very friendly and went about his work quickly and efficiently. Was extremely happy with the service!
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Posted 3 years ago
Thanks Adam––we're so glad you're pleased with the service!
Posted 3 years ago
Always on time and great customer service!
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Posted 3 years ago
Thank you, John!
Posted 3 years ago
All of you at OOROO are the greatest. I feel very blessed to have you in my life. KEEP UP THE GOOD WORK!!!! Bernadette Bakowski
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Posted 3 years ago
Awe, thank you so much Bernadette! We're honored to care for you and your vehicle.
Posted 3 years ago
Happy wife, Happy life!! Thank you and your team for fixing the A/C. It's a great feeling to know that we found a auto shop we can trust . See ya next time. You guys are above five stars Jim Barrick
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Posted 3 years ago
Thanks very much, Jim! It means everything to us to earn your trust. See you next time. :)
Posted 3 years ago
I just moved to Green Valley from California and I needed to find a fairly priced mechanic near me to replace my alternator. I had the good fortune to choose OOROO. Not only did they give me a great price, but they did a courtesy inspection and took care of a few smaller things for me, as well. John was so friendly and so was Eddie. I honestly would recommend these folks in a heartbeat. I needed their courtesy shuttle service and had the pleasure of riding with Joy, the epitome of kindness and friendliness! I want to hang out with these people just to hang out!! I'm just so floored that, as a female, I don't feel ripped off like I have most of my life when dealing with a mechanic. I plan on utilizing them for all of my future vehicle needs. They honestly went above and beyond. Thank you!
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Posted 3 years ago
Welcome to Green Valley and the OOROO family, Jamie! We're happy to have you. :) Your review completely blows us away and we're honored you felt taken care of––thank you so much.
Posted 3 years ago
First visit just moved here John and the people were great did all perfectly.I will happily return for my routine services.Told my friends too.Very professional blessed to find you.
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Posted 3 years ago
Welcome to Green Valley and the OOROO family! We're happy to have you. :) See you next time!
Posted 3 years ago
I’ve had my last few oil changes done by OOROO mobile. As a mom of two little kids I could not love it more. They come to my house and take care of everything. Everyone I’ve interacted with (phone and in person) is extra friendly and capable. Once my car needed a little extra maintenance which I was able to schedule for the next day (again at my house). Thank you for offering mobile service!!
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Posted 3 years ago
Thank you SO much, Lyndee! We're thrilled you enjoy using the mobile service and have benefited from the convenience. Appreciate you taking the time to share your experience. See you next time!
Posted 3 years ago
George was professional and courteous. He completed the service timely and promptly.
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Posted 3 years ago
Glad to hear, thanks Kim!
Posted 3 years ago
Knowledgeable staff, very professional and reasonably priced.
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Posted 3 years ago
Thanks so much, Chad!
Posted 3 years ago
George was our mechanic. He has very good vibes. Car is clean with no oil spills or grease on interior of car. Arrived on time and communicated prior to beginning services. No surprise cost. Will be doing oil changes with Ooroo moving forward and if available will be requesting George.
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Posted 3 years ago
Thank you, Cris! We look forward to helping you in the future. George indeed has very good vibes. :)
Posted 3 years ago
Timely appointment. Knowledgeable service provider.
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Posted 3 years ago
Glad to hear, thank you Tiffany!
Posted 3 years ago
Great service.
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Posted 3 years ago
Thanks, Lita!
Posted 3 years ago
George was pleasant and professional, and completed the oil change quickly.
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Posted 3 years ago
Glad to hear, thanks JR!
Posted 3 years ago
Very impressive operation. Warm, friendly greeting, no hassle, no sales pitch on air filters, etc, and fast. The waiting room and restroom were spotless and comfortable. I will definitely return.
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Posted 3 years ago
Thanks so much, David! We look forward to taking care of you and your vehicle in the future. :)
Posted 3 years ago
Friendly, professional and great job
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Posted 3 years ago
Thank you, Steven!
Posted 3 years ago
Good service,too expensive
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Posted 3 years ago
Thank you very much for your feedback, Gil. We're glad you enjoyed the service! We inspected your vehicle because of a bad pulsation you were experiencing. Your repair included a complete replacement of front and rear brake pads and rotors, for which we provided an estimate before performing the work. Thanks again…we hope to see you another time for other services you may need to keep your vehicle running safely and efficiently.
Posted 3 years ago
Just had my car repaired at home. Tech was early and amazing. All good. Thank you so much!
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Posted 3 years ago
We're glad to hear, thank you, Alfred!
Posted 3 years ago
Worked our Ford Edge in quickly to fix an AC problem in this hot weather! Thank you!
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Posted 3 years ago
Happy to help, Dale! These Tucson summers are no joke!
Posted 3 years ago
OOROO is rated 4.9 based on 1,911 reviews