OOROO Reviews

Name: OOROO
Address: 12945, North Oracle Road, 12945, North Oracle Road, Tucson
Rating: 4.91

4.9 Rating 1,693 Reviews

98 %

of reviewers recommend OOROO

About OOROO:

Welcome to OOROO Auto. We’re an auto repair and maintenance provider dedicated to our communities throughout Tucson and Phoenix. Whether you come to our auto repair shops or use our OOROO mobile mechanics, you’ll have access to high-quality car repair and maintenance that’s customized to your schedule and lifestyle.

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ooroo mobile got to my house within 2 hours of my call and George did a great job of replacing my dead battery. George also offered to test the battery in my other car -- which I appreciated since it was the same age. By the way -- you need a better name for your company. I simply don't get OOROO”

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Posted 3 years ago

Thanks for your review Dale––we're so glad you enjoyed using our mobile service! As to our name, it's a made-up word that serves as an homage to our first shop in Oro Valley (take an "o" from each end and you're left with "oro"). We wanted our name to be different than a typical auto shop name and we liken it to other made-up names you're already familiar with, like "Google" and "Yahoo." Hope that helps!

Posted 3 years ago

“Reliable knowledgeable service. I highly Recommend.”

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Posted 3 years ago

Thanks very much, Jim!

Posted 3 years ago

“Came to my work and changed the oil in the parking lot! It was so convenient, the guys were awesome! I recommend this service!”

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Posted 3 years ago

Thank you very much, Pamela! We're so glad you enjoyed using our mobile service.

Posted 3 years ago

“Great first service. Friendly and knowledgeable.”

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Posted 3 years ago

Thanks, Norman!

Posted 3 years ago

“Mobile service with George was fast & easy. George was friendly, answered questions”

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Posted 3 years ago

Thank you, Sheila! :)

Posted 3 years ago

“Excellent, convenient and friendly service at a reasonable price.”

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Posted 3 years ago

Thank you very much, Jeff. :)

Posted 3 years ago

“The young men that came to service our SUV were very nice and helpful. Thank you so much.”

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Posted 3 years ago

Thank you, Jose!

Posted 3 years ago

“George was a professional from start to finish. Was able to timely perform the work and keep a clean work area.”

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Posted 3 years ago

Thanks so much, Adriel!

Posted 3 years ago

“I drove my car to OOROO for scheduled repair, apparently they did not have the parts. A mobile unit came out to my house when the parts were available and installed the lift for the trunk. A bill was presented which I paid. The lift was paid for at the store and was separate from bill presented by the mobile technition. This was a nightmare! To set up the repair, pay for it (the trunk lifts), sit in their waiting room for over an hour only to be told they didn't have the correct parts. Drive home and wait for the mobile tech. guy then pay another bill.”

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Posted 3 years ago

Hello Nancy, thank you very much for your feedback. We're so sorry for the inconvenience you experienced when you came for your shop appointment and the parts needed for your repair weren't delivered––we should have been more proactive in making sure the parts were there before you showed up for your appointment. Our hope in taking care of you after that by coming to you with our mobile service was to correct the mistake as easily as possible. Our understanding is that you weren't charged for anything when you came to the shop (because we didn't perform any repairs), but that we did charge you when the mobile service was performed. Please reach out to our Oro Valley shop at 520-468-7171 if you see two charges on your card and we'll get it corrected.

Posted 3 years ago

“Today George came to our house to service our vehicle. He was very professional, helpful and efficient. We are very pleased with his service.”

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Posted 3 years ago

Thank you, Pat and Judy!

Posted 3 years ago

“The staff here is both highly competent and ethical. Those things are not to be taken for granted, especially, in an auto repair shop. I highly recommend them. Barry Blum”

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Posted 3 years ago

We won't take for granted you think so––thanks so much Barry!

Posted 3 years ago

“George was very honest and personable. Did the work quickly and informed me of other issues to pay attention to down the road. Very happy with the service.”

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Posted 3 years ago

We're so glad, thanks Debra!

Posted 3 years ago

“Great leadership and customer service!”

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Posted 3 years ago

Thank you very much Mark!

Posted 3 years ago

“Great leadership and customer service!”

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Posted 3 years ago

Thank you very much Mark!

Posted 3 years ago

“Mgr John and Asst Mgr Eddie are both very friendly, knowledgeable and professional. Office Mgr Joy is a delight and a good driver. I would highly recommend them.”

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Posted 3 years ago

Thank you Susan! We'll make sure our team sees your kind comments. :)

Posted 3 years ago

“I received excellent service. My car is working great. They got me in quickly and were true to the word of finishing my car at the said time. Highly recommended.”

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Posted 3 years ago

Thank you so much Jessica!

Posted 3 years ago

“George was friendly and efficient! He’s an asset to your business….Yhanks!”

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Posted 3 years ago

Thank you Jim, we agree!

Posted 3 years ago

“Great experience, Our alternator went out unexpectantly and we really needed the car the next day. OOROO got us in immediately, diagnosed the problem, and got us on the road again the same day. Terrific. Dennis”

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Posted 3 years ago

We're happy to help, Dennis! Thanks for sharing your experience.

Posted 3 years ago

“Consistent good service.”

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Posted 3 years ago

Thank you David.

Posted 3 years ago

“On time. Thorough.”

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Posted 3 years ago

Thank you David.

Posted 3 years ago

OOROO is rated 4.9 based on 1,693 reviews