OOROO Reviews

Name: OOROO
Address: 12945, North Oracle Road, 12945, North Oracle Road, Tucson
Rating: 4.91

4.9 Rating 1,693 Reviews

98 %

of reviewers recommend OOROO

About OOROO:

Welcome to OOROO Auto. We’re an auto repair and maintenance provider dedicated to our communities throughout Tucson and Phoenix. Whether you come to our auto repair shops or use our OOROO mobile mechanics, you’ll have access to high-quality car repair and maintenance that’s customized to your schedule and lifestyle.

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“George was exceptional and patient! He was early for the appointment, understanding of my needs and honest in recommending service for the future. Thank you George! You are appreciated!”

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Posted 3 years ago

Thank you very much, Alyssa! We appreciate YOU!

Posted 3 years ago

“Jonathan's awesome!”

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Posted 3 years ago

Thanks Dave, we'll make sure he knows you said so!

Posted 3 years ago

“I brought my truck in for service on the air conditioner and an ABS sensor problem. The vehicle was properly repaired and completed the same day after I came in to schedule the work the prior day.”

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Posted 3 years ago

Thanks so much, Marc!

Posted 3 years ago

“very nice reception area, friendly employees, and competitive pricing.”

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Posted 3 years ago

Thank you, Mark!

Posted 3 years ago

“The morning began with a dead battery. I called Ooroo and was given the number of the mobile unit. Everyone was friendly and kind. I was told that someone could be there as early as 11 or as late as 2:00. George Rude arrived around 11:00. He was polite, friendly and efficient. In 20 minutes the new battery was in place and I was good to go! This was my first experience with Ooroos mobile unit, and I was very pleased. I am grateful they were available and would call them again in the future.”

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Posted 3 years ago

Thank you so much, Kathy! We're glad we could help you in your time of need and we look forward to seeing you next time.

Posted 3 years ago

“Excellent service Excellent repairs”

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Posted 3 years ago

Thank you, Michael!

Posted 3 years ago

“Great service. We'll be back!”

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Posted 3 years ago

Thank you, Melissa! See you next time. :)

Posted 3 years ago

“Excellent service. On time and super professional.”

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Posted 3 years ago

Thank you, Matthew!

Posted 3 years ago

“I'm very happy with the mobile service that Ooroo offers! Zack did a great job, is very professional and pleasant! I'm looking forward to him working on my other vehicle soon. My entire experience with Ooroo is 5-star!”

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Posted 3 years ago

Thank you very much, Mike! We're so glad you enjoy using our mobile service and we look forward to seeing you next time. :)

Posted 3 years ago

“5/5 for Ooroo from the start! From my first call they were helpful and set everything up! As soon as Zach showed up (early which was GREAT!) he explained all of the needs that I had explained on the phone, so I didn’t have to repeat myself, and he assured me he would check EVERYTHING out before doing anything! A previous car shop told me I was in desperate need of brakes, because I was metal to metal… when Zach inspected the vehicle he determined I was lied to and my brakes were completely fine! They told me what I needed and proceeded with what was scheduled! About an hour and 45 min later, I Zach calls me, I walk out to my drive way, pay what is due and all is done! This was perfectly convenient for me since I am packing to move and didn’t have the time to drop off and pick up a car. Highly recommend to Busy moms, working moms, or EVERYONE AND anyone who just needs to save a little time in the day AND HAVE THE CAR SERVICE COME TO YOU! These guys are the best!! 👏🏼”

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Posted 3 years ago

WOW, Shacely, thank you! We couldn't have written a better review if we had tried to! We're so happy to be of service and we're thrilled you love using our mobile service. See you next time!

Posted 3 years ago

“George does an outstanding job on our cars. Always professional and polite.”

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Posted 3 years ago

Thank you very much, Wade!

Posted 3 years ago

“I love Ooroo. Their mobile service is extremely convenient and very affordable. The drop off service is equally wonderful. I've been a customer since 2019 and I've never had a bad experience. The staff are very understanding and will take the time to educate you. They partner with SNAP Payments to provide financing plans that fit all credit and income types. I've used it twice for larger repairs. Their Oro Valley location is clean, with comfortable lounging, wifi, coffee, snacks, and clean restrooms. The repairs I needed have always been efficient and effective. My last service was a mobile oil change and I had accidentally mixed up the apt date and was across town when they came to my office and instead of rescheduling or charging an extra fee the tech, George and Service Rep Frank were kind and patient enough to come all the way to my home and complete my oil change, cabin filter change, carb clean, and installed new windshield wipers. I trust Ooroo and I don't trust many companies.”

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Posted 3 years ago

WOW, Kat, your review blows us away! It's an honor to earn your trust and be your go-to for auto repair. Thanks so much for taking the time to share your experience and for all your business over the years.

Posted 3 years ago

“I had a failed, unchargeable battery. One of the bolts did not yield to any of my tools, so I could not even attempt to lift it out - it was probably too heavy for me to lift anyway. As I pondered what to do, I remembered that some car service companies offer home calls. With Google's help, I located OOROO and gave you a call. I was very pleased with the speed of your response and the fast efficient service to the battery problem by George. I anticipate using your company again when other service needs arise.”

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Posted 3 years ago

Thanks for trying us out John! We're so glad we could help out in your time of need and we look forward to seeing you next time.

Posted 3 years ago

“Sevice beyond what was necessary.”

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Posted 3 years ago

We're so glad that was your experience, Carver––it's certainly what we strive for every day!

Posted 3 years ago

“Good people, good service!”

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Posted 3 years ago

Thank you very much, Rich! We have good customers, too. :)

Posted 3 years ago

“Very happy with the service. Thanks again Leroy.”

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Posted 3 years ago

Thank you, Steve!

Posted 3 years ago

“As always the experience is GREAT and JOB DONE RIGHT. I can always call and get a pleasant voice with knowledge of my car. Ooroo is the best place to fix my car when it is not feeling well. Love you guys.”

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Posted 3 years ago

WOW, Meggin, thank you so much! We really appreciate your continued business over the years and taking the time to share your experience!

Posted 3 years ago

“George was very professional and very pleasant and courteous Great job! Can you please email me a detailed receipt of today’s work. Thank you!”

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Posted 3 years ago

Awesome, glad to hear Diane! We just triggered our system to send that invoice to you again (you may have to check your junk/spam folder as well). Please reach out to us at info@oorooauto.com if you still don't see it!

Posted 3 years ago

“On time, fair price, good qorkmanship”

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Posted 3 years ago

Thank you, Rochelle! Appreciate you taking the time to review us.

Posted 3 years ago

“First time to use the OOROO mobile service aNd we were very satisfied. George was timely and considerate. Happy customer!”

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Posted 3 years ago

We're so glad, thank you Lee!

Posted 3 years ago

OOROO is rated 4.9 based on 1,693 reviews