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OOROO Reviews

4.9 Rating 1,682 Reviews
98 %
of reviewers recommend OOROO
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About OOROO:

Welcome to OOROO Auto. We’re an auto repair and maintenance provider dedicated to our communities throughout Tucson and Phoenix. Whether you come to our auto repair shops or use our OOROO mobile mechanics, you’ll have access to high-quality car repair and maintenance that’s customized to your schedule and lifestyle.

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Anonymous
Anonymous  // 01/01/2019
Always Friendly and professional.
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Posted 1 year ago
Thank you, Andy!
Posted 1 year ago
OOROO did a thorough job checking out my check engine light including taking several road tests and reviewing my engine history. I am very relieved and happy that the engine is ok. Thank you so much for your help. Keep up the great work there,
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Posted 1 year ago
Thanks very much, Clark! We're happy to help.
Posted 1 year ago
I had my truck at another shop closer to my home for a cracked radiator and an oil change. I was told that I needed brakes and rotors on all four wheels. The quote was $1100 which is waaaay too much. I saw a commercial for Ooroo and did some research and found that it had great reviews. I made an appointment online and took it in for the appointment. I told them that I need the brakes checked, since I had not had any symptoms of brake wear, but it had been a long time since the brakes were done (somewhere in the neighborhood of 6 years). Got the service witer call and was informed that I did need front pads and rotors, but the rear still had some serviceable life in them. The repair was done for under $500. They didn't try to upsell me nor did they lie and say that I needed the full front and rears redone. I believe I have found my new shop for vehicle maintenance and repairs.
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Posted 1 year ago
Wow, thank you very much Jim! We're so happy we could help you save money and get the repair you needed (and nothing you didn't). We look forward to seeing you next time!
Posted 1 year ago
I had my truck at another shop closer to my home for a cracked radiator and an oil change. I was told that I needed brakes and rotors on all four wheels. The quote was $1100 which is waaaay too much. I saw a commercial for Ooroo and did some research and found that it had great reviews. I made an appointment online and took it in for the appointment. I told them that I need the brakes checked, since I had not had any symptoms of brake wear, but it had been a long time since the brakes were done (somewhere in the neighborhood of 6 years). Got the service witer call and was informed that I did need front pads and rotors, but the rear still had some serviceable life in them. The repair was done for under $500. They didn't try to upsell me nor did they lie and say that I needed the full front and rears redone. I believe I have found my new shop for vehicle maintenance and repairs.
Helpful Report
Posted 1 year ago
Wow, thank you very much Jim! We're so happy we could help you save money and get the repair you needed (and nothing you didn't). We look forward to seeing you next time!
Posted 1 year ago
Great that I received pictures of the filters and a summary broken down in sections to review what was done.
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Posted 1 year ago
We're happy to help. Thank you, Kim!
Posted 1 year ago
Everyone was very friendly and helpful.
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Posted 1 year ago
Glad to hear; thank you, Winnie!
Posted 1 year ago
Everyone was very friendly and helpful.
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Posted 1 year ago
Glad to hear; thank you, Winnie!
Posted 1 year ago
First time using ooroo and I was very happy with our experience. Logan was fast and friendly and we will definitely be using them agai
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Posted 1 year ago
Thanks so much, Alexa! We're thrilled you enjoyed the convenience of our mobile service and working with our team. See you next time!
Posted 1 year ago
excellent service and work as always
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Posted 1 year ago
Thank you, Warren!
Posted 1 year ago
The total experience was stress free. I was told what to expect and the work was done timely and to my satisfaction. The office people are very knowledgeable and provide a comfortable atmosphere. The shuttle service is outstanding. The best auto service around.
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Posted 1 year ago
Thank you so much, Rich!!
Posted 1 year ago
Tried the mobile service. Was very happy with the professionalism of George and the attention to detail on my car. Great job!!
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Posted 1 year ago
Thanks so much, Anthony! We're thrilled you enjoyed the convenience of our mobile service.
Posted 1 year ago
George came over to help us out with 2 batteries. He was super fast and did a great job! We look forward to using your service again!
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Posted 1 year ago
Thank you, Brandy! We look forward to seeing you next time.
Posted 1 year ago
Great service and friendly group. Recommend to anyone looking for a straightforward repair experience.
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Posted 1 year ago
Thank you, Brian!
Posted 1 year ago
I received great service as always. They don’t sell me any services that I don’t need and why they say I need something done I trust them. I’ve recommended all my friends and family and we’ve never been disappointed. Friendly, efficient and they don’t gouge you.
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Posted 1 year ago
Thank you so much, Dawn! We really appreciate your kind words and you spreading the word with your friends and neighbors.
Posted 1 year ago
I received great service as always. They don’t sell me any services that I don’t need and why they say I need something done I trust them. I’ve recommended all my friends and family and we’ve never been disappointed. Friendly, efficient and they don’t gouge you.
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Posted 1 year ago
Thank you so much, Dawn! We really appreciate your kind words and you spreading the word with your friends and neighbors.
Posted 1 year ago
What an amazing experience!! Craig and Logan arrived promptly at our appointment time. They were so friendly and patient as I described what our car needed. They took care of all repairs needed and NOT ONCE did they try and push any repairs not needed. Repairs were done quickly and the fact that they came to *me* was just so convenient!! No need to sit in a creepy,crowded waiting room at my local repair shop or dealership. The prices just blew my mind because the service was MUCH LOWER than a previous mobile auto service I hired. We are SO SO HAPPY with our experience and look forward to doing more business with OOROO in the future.
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Posted 1 year ago
WOW, thank you very much, Patricia! We're thrilled you enjoyed using our mobile service and your kind words have made our day.
Posted 1 year ago
Craig Logan was very helpful and professional.
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Posted 1 year ago
Thank you, Carl!
Posted 1 year ago
Better than Very Good.... Outstanding customer service and repair skills. Never have experienced such great service. Everyone I talked to and those who completed the repairs were outstanding. This was an adaptive truck and the repairs involved the adaptation and damage to the truck electrical system. Needless to say someone in a wheelchair depends on transportation. Everyone at Ooroo can be proud to be a part of the team..... Thanks so much
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Posted 1 year ago
WOW, thank you SO much, Jim! Your kind words have made our day.
Posted 1 year ago
Great to have rides available. Continue service to car i bought that had been maintained by ooroo. Wish i had known tire rotation wasn't normal part of oil change, as i ve been used to, but bringing car back next week for that. Thanks.
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Posted 1 year ago
We're so glad you enjoy our service, Deborah! Apologies for the miscommunication regarding your tire rotation.
Posted 1 year ago
George and Craig did an amazing job. Personable, professional, and speedy! About to request them for another job :)
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Posted 1 year ago
Thank you very much, Athena!!
Posted 1 year ago
OOROO is rated 4.9 based on 1,682 reviews