OOROO Reviews

Name: OOROO
Address: 12945, North Oracle Road, 12945, North Oracle Road, Tucson
Rating: 4.91

4.9 Rating 1,680 Reviews

98 %

of reviewers recommend OOROO

About OOROO:

Welcome to OOROO Auto. We’re an auto repair and maintenance provider dedicated to our communities throughout Tucson and Phoenix. Whether you come to our auto repair shops or use our OOROO mobile mechanics, you’ll have access to high-quality car repair and maintenance that’s customized to your schedule and lifestyle.

Visit Website

Write Your review

Tell us how OOROO made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service, great preople and excellent work.”

Helpful Report

Posted 1 year ago

Thank you very much, John!

Posted 1 year ago

“They did exactly what they said they would, at the price they gave in advance, and in good time. They are communicative, efficient, and reasonable, and they are in Green Valley - not Tucson!”

Helpful Report

Posted 1 year ago

Thank you very much, Harriet! We're thrilled you enjoyed the service. And you are correct: we have a location in Green Valley (but also additional locations in Vail and Oro Valley).

Posted 1 year ago

“OOROO is professional and trustworthy. I’ve had several vehicles serviced there and have used their mobile service which is extremely convenient for and they are always timely, courteous and professional.”

Helpful Report

Posted 1 year ago

Thank you SO much, Shawnee!

Posted 1 year ago

“Early, professional and efficient”

Helpful Report

Posted 1 year ago

Thank you, Martin!

Posted 1 year ago

“The outstanding service I receive each visit to Ooroo, from the nice young lady driving the van, to the service on my car, to the nice young lady picking me up when the car was ready!! Great job. And when you recommend something I know the car needs it from the very first time I stopped in a couple years back! Thanks! Dave Nichols.”

Helpful Report

Posted 1 year ago

Thank you so much, Dave! We really appreciate your business over the years and you taking the time to share your experience. It's a pleasure to have you in the OOROO family!

Posted 1 year ago

“nice to find honest people these days.car runs so much better.and they save me money,i just moved out here,first time there not the last.good job guys.”

Helpful Report

Posted 1 year ago

Thank you so much, Christopher! Welcome to Tucson and the OOROO family. :)

Posted 1 year ago

“Everyone was professional and courteous. And the ride assistance was very much appreciated.”

Helpful Report

Posted 1 year ago

Thank you, Linda!

Posted 1 year ago

“This team took care of me very well. Everyone was nice, I got updates and suggestions for my vehicle and they helped me figure out my vehicles warranty coverage. I highly recommend!”

Helpful Report

Posted 1 year ago

Thank you, Samantha! We're so happy you felt taken care of. That means everything to us!

Posted 1 year ago

“Very pleased with my service from George! He came early and got my oil done quickly. Great communication from him and everyone I spoke to. Will absolutely use OOROO again!”

Helpful Report

Posted 1 year ago

Thank you, Alex! We're glad to hear you enjoyed using our mobile service and working with our team.

Posted 1 year ago

“Request to replace my battery was made early on 1/2/24. Confirmation of the order was received by email and arrival of Mobile Truck was scheduled for approx. 2:00PM. The Mobile Truck called approximately 30 minutes before scheduled time and arrived at the time given. The two Technicians were very courteous, friendly and went right to work. They tested the old battery and explained the readings and gave me a printout copy. After installing the new battery they checked all operating connections, etc. I was very impressed with their knowledge and expediency in completing the job. Above all they were very courteous and compassionate to my problem. There names were: George and Fin. I was very impressed in the organized way my order was attended to.”

Helpful Report

Posted 1 year ago

Wow, thank you very much John! We really appreciate you.

Posted 1 year ago

“Just got an oil change on my VW Tiguan last week and just noticed couple of oil drips on my driveway. This has never happened before the oil change. Also was shocked to find a 7” x7” square hole was cut at the bottom plastic Sheild engine cover right below the oil pan and bolt. This was never there before. I discovered this while checking out the oil drip. I don’t want to wrongly accuse OOROO of this but this needs to be addressed. I hate to think a reputable service place like OOROO would do something like this to cut corners. Can someone please look into this? Also, my coolant is at minimum and was not topped off.”

Helpful Report

Posted 1 year ago

Hello Paul, thank you very much for your feedback. Thank you for allowing us to address your concerns. Although the hole in your splash shield was already there when we serviced your vehicle, we should have notified you. We're happy to replace the faulty gasket causing the oil drips and the new splash shield. Please let us know if you have any other questions.

Posted 1 year ago

“DOJAQUEZ) LOGAN Was professional personable…. as well as Frank!’ Wasn’t aware they come to your home and change dead batteries So happy I found OOROO Auto! 👍 👏Avelyn Brynildsen”

Helpful Report

Posted 1 year ago

Thank you so much, Avelyn! We're thrilled you loved using our mobile service at home and working with our team.

Posted 1 year ago

“Ooroo is amazing I refer everyone I know to use Ooroo. Customer service and work is excellent.”

Helpful Report

Posted 1 year ago

Wow, thank you so much Ingrid! We SO appreciate you spreading the word!

Posted 1 year ago

“Love your service. Everybody is so nice. And very accommodating.”

Helpful Report

Posted 1 year ago

Awe, thank you so much Mary!

Posted 1 year ago

“Very professional service!”

Helpful Report

Posted 1 year ago

Thank you, Clair!

Posted 1 year ago

“DOJAQUEZ) LOGAN Was professional personable…. as well as Frank!’ Wasn’t aware they come to your home and change dead batteries So happy I found OOROO Auto! 👍 👏Avelyn Brynildsen”

Helpful Report

Posted 1 year ago

Thank you so much, Avelyn! We're thrilled you loved using our mobile service at home and working with our team.

Posted 1 year ago

“Jonathan at OOroo has been taking care of me for many years & provides the best service with the least amount of stress.”

Helpful Report

Posted 1 year ago

Thank you very much, Harry!

Posted 1 year ago

“My car’s appt. was on 12/28/23 at 1pm. The guy promptly took the car into the shop for the routine maintenance. Finished in about an hour. I read in waiting room, with coffees and snacks. A few small extra services/charges. And I was on my way. Much less expensive than the dealership charges.”

Helpful Report

Posted 1 year ago

Thank you, GG!

Posted 1 year ago

“OOROO makes auto maintenance easy. The staff is professional and efficient. Work is completed in a timely manner and rates are reasonable. We've taken both our vehicles to OOROO over the past year and they've done a great job.”

Helpful Report

Posted 1 year ago

Wow, thank you so much Samantha!

Posted 1 year ago

“Courteous, dependable, honest! Always pleased after my visit there. Lobby & Bathrooms are extremely clean! A very satisfied customer!”

Helpful Report

Posted 1 year ago

Thank you so much, Ruth!

Posted 1 year ago

OOROO is rated 4.9 based on 1,680 reviews