OOROO Reviews

Name: OOROO
Address: 12945, North Oracle Road, 12945, North Oracle Road, Tucson
Rating: 4.91

4.9 Rating 1,680 Reviews

98 %

of reviewers recommend OOROO

About OOROO:

Welcome to OOROO Auto. We’re an auto repair and maintenance provider dedicated to our communities throughout Tucson and Phoenix. Whether you come to our auto repair shops or use our OOROO mobile mechanics, you’ll have access to high-quality car repair and maintenance that’s customized to your schedule and lifestyle.

Visit Website

Write Your review

Tell us how OOROO made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They scheduled my truck when I wanted they've been good to me for many years I would recommend them to my family and friends”

Helpful Report

Posted 1 year ago

Thank you, Steven! We appreciate your business and support over the years and that you recommend us to friends and family!

Posted 1 year ago

“My first time using this company for service. I was pleased with the interraction with the Team on site. I liked being able to take my car to a real repair station as opposed to a "hybrid" type of operation. They communicated well with me on issues discovered and I did not feel like I was being taken advantage of in any way. For my first interraction, I was very happy.”

Helpful Report

Posted 1 year ago

Thank you so much, David!! Welcome to OOROO. We're glad you enjoyed the service and we look forward to seeing you next time.

Posted 1 year ago

“First time at OOROO. Was expecting them to find dozens of problems with my 15-year-old car, especially since my "check engine" light was on. Also expected them to recognize an old, single, clueless lady and fabricate and upcharge me to the hilt! When they called to tell me it was done, I was stunned, thrilled, and utterly speechless. I feel like I have found the very last honest car repair shop in the world! They couldn't have been nicer guys, made me feel very comfortable and the bill was shockingly low. THANKS”

Helpful Report

Posted 1 year ago

WOW!! Your kinds words have blown us away and made our day! Thank you so much Sarah. We're thrilled you enjoyed our service––especially that you felt comfortable. Welcome to the OOROO family. :)

Posted 1 year ago

“Honest, courteous, and fair group to work with. Don't try to sell you things you don't need.”

Helpful Report

Posted 1 year ago

Thank you very much, Gary!

Posted 1 year ago

“George came to my home replaced my battery and had me up and running in minutes”

Helpful Report

Posted 1 year ago

Glad to hear, thank you Greg!

Posted 1 year ago

“I had my battery replaced twice in a span of 6 months and again my car wouldn't start. With that happening, I thought I needed a new alternator. Chase from OOROO came to the house, jump started my car and drove it to the repair. Grandma calls that "SERVICE"! He called me and informed me the alternator was fine, but after recharging the battery to 100% the battery was only functioning at 3%. The battery was 2 months old and had been replaced after the first one lasted 5 months. Chase informs me about 2 problems, that sometime in the near future, would need to be taken care of. One immediately and one when I could take care of it. I needed my front brakes done. This had been brought to my attention before (by the dealership) during an oil change. So, yes, I was aware that it needed to be done, but I'm a senior on a very tight budget so it was put off. Being a budget minded old woman, I inquired about the total of the bill. It was $0. I was shocked. The honesty allowed me to proceed with another much-needed repair. My car was returned by the end of the day (6 hrs. total), and I was educated with all the information from the test results so I could turn the company that sold me 2 bad batteries in 6 months into a sacrificial lamb. Don't rip off old people. We get really nasty. So, I call up the people that sold and replaced 2 bad batteries in 6 months and when he arrives, he admits it's a bad battery. As far as pricing, I'm stuck in perpetual sticker shock so I may not be the right person to ask. They did beat the dealerships pricing (I checked) and had the best coupon. Having someone you can trust to help you maintain your car, priceless.”

Helpful Report

Posted 1 year ago

WOW, thank you so much Patricia!! Your comments have totally made our day. We're so glad you felt taken care of; we're happy to help.

Posted 1 year ago

“First time in and will come back next time”

Helpful Report

Posted 1 year ago

Welcome to the OOROO family! We look forward to seeing you next time.

Posted 1 year ago

“I was very satisfied with the work done on my car. I would recommend Ooroo!”

Helpful Report

Posted 1 year ago

Glad to hear; thanks Diana!

Posted 1 year ago

“1st time customer. Too many positives here at OOROO! Friendly greeting, quick check-in, waiting room comfortable with drinks/cookies! Work done to high satisfaction. I can see why soooo MANY of us have switched from Jim Click/GV (rushed, lackadasical custiomer service) to OOROO! No hesitation here (ask so many others too) to highly recommend this repair facility.”

Helpful Report

Posted 1 year ago

Wow, THANK YOU Anne!! Welcome to the OOROO family. :) We're thrilled you enjoyed our service.

Posted 1 year ago

“An outstanding place to get your vehicle maintained and repaired. Friendly, knowledgeable and honest. They care about you and your car or truck. They will take you home when you leave the vehicle and pick you up when it's ready. Very clean and large shop with all the latest equipment to do the job right.”

Helpful Report

Posted 1 year ago

Thank you very much, Tom! We really appreciate you.

Posted 1 year ago

“Very professional”

Helpful Report

Posted 1 year ago

Thanks, Luis!

Posted 1 year ago

“Good great!”

Helpful Report

Posted 1 year ago

Thank you, Ron!

Posted 1 year ago

“George arrived at my office prior to scheduled appointment which is great. He was thorough and efficient. Thanks George and Ooroo.”

Helpful Report

Posted 1 year ago

Thank you, Aaron! We're thrilled you enjoyed using the mobile service at your work. We work while you work, we like to say. :)

Posted 1 year ago

“First time in and will come back next time”

Helpful Report

Posted 1 year ago

We're happy to have you! See you next time. :)

Posted 1 year ago

“Always courteous. Always thorough. Reasonable pricing.”

Helpful Report

Posted 1 year ago

Thank you, Janie!

Posted 1 year ago

“Love them! Dustin went the extra mile and found out my issue was covered under a Honda extended warranty even though the car is 5 years old. Saved me A LOT of money. They are so knowledgeable at OOROO!”

Helpful Report

Posted 1 year ago

WOW, thank you so much, Evelyn! We're happy to help and we appreciate you sharing.

Posted 1 year ago

“George came to my job and got the car running quickly, no time wasted, excellent job thanks again”

Helpful Report

Posted 1 year ago

Thank you very much, Neil!

Posted 1 year ago

“Just needed a battery replaced and appreciated their mobile service - no need to tow it:) George arrived within the 30 time-frame (which was a surprise because most places give a window of a few hours) and quickly replaced the battery. He also checked the alternator and gave it a good bill of health. He was an affable guy and knowledgable, even about my older model car. I would use this service again.”

Helpful Report

Posted 1 year ago

Wow, thank you Rebecca! We're thrilled you enjoyed using the mobile service at home. Thanks for taking the time to share your experience.

Posted 1 year ago

“Great work! Reasonable prices and George R was great.”

Helpful Report

Posted 1 year ago

Thanks, Chuck!

Posted 1 year ago

“Very, fast and competent service from George R. This was easy and allowed for the better use of my time. All the necessary work that needed to be done was done. Very reasonable cost.”

Helpful Report

Posted 1 year ago

Thank you, Chuck!! We're glad you enjoyed using our mobile service so that you could focus on better ways to spend your time. :)

Posted 1 year ago

OOROO is rated 4.9 based on 1,680 reviews