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Opendoor Reviews

4.4 Rating 3,419 Reviews
86 %
of reviewers recommend Opendoor
Read Opendoor Reviews

About Opendoor:

In 2014, we set out to reinvent life’s most important transaction with home sellers and buyers in mind. Since then, we’ve helped thousands of people sell their homes and move in one simple, seamless transaction.

Life’s biggest milestones come with a move. Whether you’re getting married, starting a family, or taking a new job, moving is a natural step towards your dream. But it isn’t easy. Each step is more stressful than the last, and sometimes it seems like everyone but you is in control of your destiny.

Opendoor is here to change that. From selling your current home to choosing your next one, we’ve revolutionized the process to put you at the center of your move. Because we believe only one person should be in charge of how your future unfolds, and that’s you.

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Email:

community@opendoor.com

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Anonymous
Anonymous  // 01/01/2019
The communication was on point from the first inquiry until the final closing. They were professional, polite, and even more important...they were always on time. If you had an appointment they were arriving on the dot, which in the real estate world is something hard to say. I did not have to show my home to buyers at all and I didn't have to worry about appraisals with a cash offer. Picking our closing date to align with buying our new place was smoothe as can be and provided a peace of mind for us. Very good experience.
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(Tampa) - Posted 5 years ago
We’re always happy to hear about the positive experiences our customers have with us. Thank you for sharing Peter!
Posted 5 years ago
The Open door team was great! We got the price we wanted for our house and they made the sale so easy!! We didn't have to do much, they took care of it! It was all done in our time. They were so helpful and nice!! I would definitely recommend selling your house to them!! Great to work with!!
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Posted 5 years ago
We're delighted to hear you've had a good experience with Opendoor Monica. We appreciate you spreading the word about Opendoor! :)
Posted 5 years ago
Open Door exceeded my expectations. Delivered on every promise and made the process easy and stress-free.
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(Tampa) - Posted 5 years ago
We love hearing stories like these! Thanks for taking the time to share, Kelly.
Posted 5 years ago
Easy and stress free
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(Raleigh) - Posted 5 years ago
Dianna, We appreciate your kind feedback!
Posted 5 years ago
Very professional and seamless process from start to finish. I received acfair offer for my home and was closed within 2 weeks. The Opendoor staff, Mallory and Dan were pros and I felt they had my best interests at heart. Very positive experience
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(Phoenix) - Posted 5 years ago
That's wonderful feedback to hear, Robert! We always strive to provide a great customer experience with Opendoor and your feedback is incredibly valuable to us. Thanks for taking the time to share!
Posted 5 years ago
Excellent service and people to deal with. very easy way to sell your house. If you want to make it less stressful to sell a house this is the way to go
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(Charlotte) - Posted 5 years ago
We're delighted to hear you've had a good experience with Opendoor Joseph. We appreciate you spreading the word about Opendoor! :)
Posted 5 years ago
I wasn’t sure how smooth the process would go with Opendoor at first, but from the beginning to the end the experience was great! Everyone we spoke with or interacted with was professional and friendly. I will be recommending Opendoor to friends and family. They exceeded our expectations.
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(Riverside) - Posted 5 years ago
So glad to hear this Michelle. Thanks for letting us know! We're so happy you were able to benefit from the ease and certainty the Opendoor experience provides!
Posted 5 years ago
Very transparent and fair process. The staff were highly available to answer questions. There is no better way to sell a house, especially if you’re on a timeline to relocate.
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(Atlanta) - Posted 5 years ago
That's great to hear, Henry. It always makes us happy to hear the experience was a good one!
Posted 5 years ago
Very professional and strait forward with what I could expect from Opendoor
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(San_antonio) - Posted 5 years ago
Glad to hear you had a positive experience with us Russell. We appreciate your feedback!
Posted 5 years ago
They handled they buying and selling of my homes made it easy
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Posted 5 years ago
I was extremely pleased by the Opendoor team. The only glitch was an appointment mix up which was of no consequence. The offer was good and the closing was on time. The process was exactly as promised in every respect. I was a licensed realtor for 17 years and would still recommend any seller to at least get a quote from Opendoor. You owe it to yourself. George L. in Happy Valley, Oregon and it is very Happy!
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(Portland) - Posted 5 years ago
We're delighted to hear you've had a good experience with Opendoor George. We appreciate you spreading the word about Opendoor!
Posted 5 years ago
I chose to use opendoor because I needed to sale my home fast. I was moving out of state. I can’t believe how easy of a process this was. I would highly recommend opendoor to anyone who needs to sale fast. Your able to choose your own closing date and move it around if you need to. The title company I had was very informative and they kept in contact well. The opendoor team also helped me along the way and answer any questions I had right away. The only thing I’d recommend from opendoor is probably more “real person” contact. But don’t let that statement discourage you. Just because I couldn’t get a live person to speak to at all times didn’t mean I couldn’t leave a message for someone. And when I did leave a message they were very fast at responding and answered all my questions. I really enjoyed working with opendoor and the title company both made the process stress free!
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(Las_vegas) - Posted 5 years ago
Amanda, great to hear you've had a positive experience with Opendoor! Thank you for choosing Opendoor for such an important transaction.
Posted 5 years ago
Visited opendoor.com and filled out information. Two visits total to the house: 1)inspection/estimate. 2)Final walk thru. The trip to the local lawyer's office for settlement. Easy peasy. (Left out more stuff that had to be filled out on the internet - I do that all the time). It was a better final deal than my Real Estate Agent told me I would get. The thought of buying AND selling (showing and all that) at the same time made me ill.
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(Atlanta) - Posted 5 years ago
We're delighted to hear you've had a good experience with Opendoor Floyd. We appreciate you spreading the word about Opendoor!
Posted 5 years ago
The experience with your company was the efficiency everything was dealt with. The people that we dealt with were so competent and extremely helpful and courteous. We would never hesitate to recommend Opendoor to anyone. We were so lucky to have found you. Thank You
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(Tampa) - Posted 5 years ago
We're delighted to hear you've had a good experience with Opendoor Gill. We appreciate you spreading the word about Opendoor! :)
Posted 5 years ago
My experience with Opendoor was positive from start to finish; by far, the easiest real estate transaction I have ever had (approximately 10). Their concept is so effective at reducing the stress and uncertainty, I expect that it will substantially disrupt the real estate market in the near future. The only 'defect' that was visible in the process is the accuracy of the offer price. This is understandable since they rely solely on past real estate sales (comps) to make their determination of 'fair market value' on which their offer is based. In my case, the offer was only slightly below what I would have established as a listing price, and probably in the range I would have accepted from a traditional buyer. All of the 'regular' steps are included such as; acceptance of offer, their inspection for defects on the property, final walk-through, escrow. What's missing is the uncertainty and inconvenience. No offering/countering, no contingencies, no failed transactions due to buyer loan rejection, low appraisal, inspection anxiety, shifting milestones which might affect your next real estate purchase. In my case we closed about 22 days after accepting their offer. It could have been a few days less but I needed to travel to be present during the inspection (your presence is optional). After the inspection I was notified that they found a few defects but they would pick up the cost of those minor repairs during their normal process of getting the property ready for sale. We finished packing and moving out a week earlier than we planned so we requested an earlier closing date. No problem - you can adjust that date to suit your plans. I communicated with about 4 different people at Opendoor over the course of this transaction; all were very responsive to any questions we had; even on the weekend. Their attitude reflected their objective to make it easy to sell your house to them. The only part of the process that had even a hint of inconvenience was the escrow/closing process. It must be done at the escrow office or via a remote notary service. The last several real estate transactions that I completed were accomplished on-line using a secure web product like Docusign. We use the 'remote notary' service which included a $90 service fee. I believe the escrow service is an outsourced service rather than part of Opendoor since the service profile was 'different'.
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(Phoenix) - Posted 5 years ago
That's wonderful feedback to hear, Howard! We always strive to provide a great customer experience with Opendoor and your feedback is incredibly valuable to us. Thanks for taking the time to share!
Posted 5 years ago
Moving is a very stressful situation and selling your house is one of the largest. From the start of fiing out the first questionare to signing our closing papers it was seamless. Everything is explained up front. If something comes up that might change things the staff is pleasant, responsive and professional. I highly recommend Open Door to anyone in search of assistance with selling their home.
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(Raleigh) - Posted 5 years ago
Michael great to hear you've had a positive experience with Opendoor! Thank you for choosing Opendoor for such an important transaction.
Posted 5 years ago
Overall my experience with OpenDoor was great. Jeff Y. was very helpful throughout the offer/home assessment process and even called me after 5pm on a Friday to let me know that repair costs were $0. Hankin and Pack were incredibly helpful throughout the process and responded to the countless emails I sent leading up to closure. They were professional and very respectful of my time. Overall, I recommend OpenDoor to anyone who is looking to sell their home and who understands the worth of their home. Sometimes it may be less than what you think and I understand the frustration some have felt with offers but if you take time to look at the comps on your own you may find that opendoor’s offer is in line with market value. My offer was maybe $2k short of what I had hoped for but in the end the convenience of the process (no showings, cleaning, staging) etc meant everything and I highly recommend the team in Charlotte.
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Posted 6 years ago
That's amazing to hear! We strive to provide a great customer experience with Opendoor and your feedback is incredibly valuable to us. Thanks for taking the time to share this, Grabriela.
Posted 5 years ago
The opendoor team was amazing! Everyone was helpful and professional!
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(Las_vegas) - Posted 6 years ago
That’s fantastic to hear Juana, thanks for sharing your experience with us. 💙
Posted 5 years ago
I couldn’t have handled the stress of selling my home and coordinating the purchase and close date if I had to do it the old-fashioned way. Opendoor made my hard work pay off by taking the stress out of selling our first home and buying our new one with the smoothest process and on the exact close date I needed. I will be a lifetime customer.
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Posted 6 years ago
Sarah, great to hear you've had a positive experience with Opendoor! Thank you for choosing Opendoor for such an important transaction.
Posted 5 years ago
It was a seamless process. Someone was always available to help. If I sell my home again; I will definitely use Opendoor again.
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Posted 6 years ago
That's awesome! Happy to hear that. Thanks for sharing your feedback with us!
Posted 5 years ago
Opendoor is rated 4.4 based on 3,419 reviews