Optical Express Reviews

Name: Optical Express
Rating: 4.67

4.7 Rating 4,219 Reviews

95 %

of reviewers recommend Optical Express

Company Reviews

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Metrics

4.7

Based on 4,219 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 33%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	2.9 out of 5

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Phone:

0800 023 20 20

Email:

customerfeedback@opticalexpress.com

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Optical Express 1 star review on 25th July 2025

This WhatsApp Number +1 (326) 209-0325 Really Assisted Me In Recovery My €172k From Scammers

Optical Express 5 star review on 6th October 2021

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Optical Express 1 star review on 24th September 2021

John Binnie

Optical Express 1 star review on 27th July 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“i am very pleased with my whole experience with Optical Express, I went in after years of deliberation and they put me at ease, my surgery was perfect and my vision has gone from almost being unable to see to being able to function day to day without the use of glasses on a general basis....”

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Posted 12 years ago

“Definitely it is worth to have the laser operation done and would recommend it to anyone.”

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Posted 12 years ago

“I was very happy with my overall experinece from the first consultation to after care. The staff were all extremly helpful and made me feel very relaxed about the procedure. I would reccommed it to freinds and family and the only thing I can say is I don't know why I didn't do it earlier! Thank you Optical Express!”

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Posted 12 years ago

“The procedure was much easier than I expected. I would recommend it to anyone.”

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Posted 12 years ago

“There is room for improvement in the left eye. effect of dry eyes are reducung, The follow up appointments are helpful”

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Posted 12 years ago

“From start to finish my experience of Optical Express and its staff has been nothing but pleasant. Staff are courteous and proffessional. They are able to answer questions about appointments and treatments and I have been happy to recommend the company to mt friends”

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Posted 12 years ago

“After wearing glasses for 23 years, It was time for a change. The best thing I have done regardless of the expense. Thank you to all staff at Optical express who went through each stage and process. I would recommend to others”

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Posted 12 years ago

“Very smooth organisation. Staff excellent. No discomfort at any stage and no unexpected occurances.”

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Posted 12 years ago

“I feel much more confident now without my glasses. I am also able to participate in other activties that would have been difficult to participate in before such as swimming. Feels amazing being able to see in the showers. Love it!”

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Posted 12 years ago

“brilliant service and outstanding results. the best thing i have ever done.”

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Posted 12 years ago

“More than I ever dreamed of, amazing ,great to be glasses free!”

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Posted 12 years ago

“was made to feel relaxed as soon as i walked through the door. staff very friendly and put me at ease especially as i did not know what to expect. the whole experience has been fantastic from start to finish and i have been raving about it to all my friends. they are sick of listening to me now. thank you to all at optical express.”

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Posted 12 years ago

“I have been very satisfied with the level of service from the day of the first consultation up to the after care. Overall my improved vision has changed my life.”

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Posted 12 years ago

“This experience has changed my life completely. Even though I had to have corrective surgery I still would do this again and reccommend it to everyone.”

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Posted 12 years ago

“Cannot imagine life with glasses now!. So relieved that the process worked and was successful. Very pleased with the professional manner in which i was dealt with. Very experienced staff during the initiall assessment and then during the operation, the support staff were very supportive. The experience of the gentleman after the operation was fantastic and very thorough. Over the moon and will highly recommend this process to anyone else.”

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Posted 12 years ago

“Fantastic experience, especially the surgery. I was astonished of how quickly and painless the operation was. I was greeted by very professional and friendly staff. The best value for money i have ever spent.”

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Posted 12 years ago

“i needed to wear glasses for driving, and generally my eyesight was okay, but after deciding that i wanted to have treatment, i am very happy with the end results. i feel more my eyesight is much better, and allows me the freedom of not wearing glasses, and my general vision has improved greatly.”

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Posted 12 years ago

“excellent service throughout would not hesitate to recommend”

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Posted 12 years ago

“Achieved aim and snorkelled on holiday able to participate and see everything thanks to having the laser surgery.”

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Posted 12 years ago

“I'm very happy I had the surgery and with Optical Express it was a good decision, life is better in High Definition.”

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Posted 12 years ago

Optical Express is rated 4.7 based on 4,219 reviews