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Optical Express Reviews

4.7 Rating 4,225 Reviews
95 %
of reviewers recommend Optical Express
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Optical Express 1 star review on 1st July 2026
Gabriel Robson
Optical Express 1 star review on 25th July 2025
This WhatsApp Number +1 (326) 209-0325 Really Assisted Me In Recovery My €172k From Scammers
Optical Express 5 star review on 6th October 2021
Suthiwa Jewkes
Optical Express 5 star review on 6th October 2021
Suthiwa Jewkes
Optical Express 1 star review on 24th September 2021
John Binnie
Optical Express 1 star review on 27th July 2021
Anonymous
Optical Express 1 star review on 27th July 2021
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Anonymous
Anonymous  // 01/01/2019
“I always hated wearing glasses and contact lenses left my eyes dry and uncomfortable after only a few hours. I decided to go for a consultation and im so glad i did! I was extremely nervous about the surgery but it was a doddle! The staff really put me at ease. Laser eye surgery has improved my confidence and i can now do things i wouldnt have done before! All the staff have been wonderful from the the first consultation to the follow up appointments. I would definately recommend the procedure and Optical Express to anyone considering it!”
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Posted 13 years ago
“the surgery itself was not as bad as I had expected, and if I needed toI would definitely do it again. Since the surgery my vision has is now better without glasses than it was when I had to wear glasses. the check ups I've had have been very informative and have put any worries I might have had to rest. Extremely satisified with all my care at optical express.”
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Posted 13 years ago
“Words can describe how good it feels without contact lenses or glases. The surgery significantly improved quality of my life. And that's all thanks to people in Optical Express -Merry Hill. Thank you.”
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Posted 13 years ago
“I had my procedure on the 21 December 2012, everything went very well. the staff at Shaftesbury Lane are excellent. They explained everything thoroughly, very friendly and look after you throughout the whole process. The aftercare has been very good. I am very pleased with the whole process and wish I had done it sooner. The only downside is the waiting, however they do warn you before hand so be prepared.”
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Posted 13 years ago
“Wish i had done it sooner, I am so impressed with Optical Express and their staff throughout the whole process and would recomend it to everyone i know!”
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Posted 13 years ago
“This was my second surgery, and it is a painful experience, however the surgeon took on board the difficulties with haze that I experienced and cleaned my eyes, which has made everything much clearer and has transformed my sight. I have also had some dry eyes, but have been treated well and now am benefitting from this experience, now having minimal dryness. after only 3 months, I am extremely pleased, and glad I have gone through with this. I have fed back before and raised that there should be a bit more information provided about what can happen, in a clearer way from the assistants.”
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Posted 13 years ago
“I had laser surgery after some deliberating and I don't know why I bothered thinking twice. It's the best thing I have ever done! The best bit is waking up and not having to reach for my glasses.”
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Posted 13 years ago
“Laser eye surgery has changed my life. There is no need to look for glasses first thing in the morning, i can see perfectly! At first I was worried but now i am happy that i went for it. I would recommend Optical Express to anyone! Thank You - This was best thing i've done in my life.”
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Posted 13 years ago
“Brilliant. The surgery took 10 minutes Monday afternoon, by the following morining I could see really clearly. I'm very happy with the results so far. Thanks.”
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Posted 13 years ago
“I cannot believe how laser eye surgery has changed my life. Being able to get up in the morning and not reach for my glasses is just amazing! Not having to pop contact lenses in every day...fab! Optical Express have been wonderful right from the initial consultation through to surgery and now great aftercare. I would most definitely recommend the procedure to anyone that wears glasses/contact lenses! Thank you! :)”
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Posted 13 years ago
“To be granted sight with no aid is one gift. However no one can prepare you for the other gifts that come of having corrective laser eye surgery. Noticing the shine of polish on cars, the lines of buildings in the distance, the reflections in polished surfaces. The surprises are two-fold. Remembering what something looked like when you had glaasses and then seeing something for the first time that your glasses never picked up. Before you get used to it, it is as though you are some how connected to an alternative dimension and you are able to see lights that flash in the corner of your eye before you realise it was merely a taxi light reflected in the marble pillar to your left. All in all the experience is up there with those that we conciously unaware of i.e death and birth, this is the rebirth.”
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Posted 13 years ago
“During the first two days it was very uncomfortable, better after 3 days, had problems with seeing a PC screen for two weeks better now still a few halos around car lights at night but my vision is much better now. The staff at the store were very friendly and made the experience better for me. Hopefully my vision will keep improving.”
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Posted 13 years ago
“Such a simple procedure that has given me complete freedom from glasses and contact lenses! Staff have been brilliant and I will recommend Optical Express to anyone!”
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Posted 13 years ago
“I was -7.50 before my surgery and now i have eye sight that is off the chart, i am extremely satisfied with the procedure and aftercare i have received from Optical Express, thank you for giving me my eye sight back!”
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Posted 13 years ago
“again my life was changed dramaticly no glasses”
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Posted 13 years ago
“Extremely satisfied with advice, treatment and care of optical express staff. Many thanks, I'd recomend laser surgery to anybody...”
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Posted 13 years ago
“First of all i was very nervous but after i had the procedure done i was pleased with it after a few days when my sight began to improve”
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Posted 13 years ago
“I was struggling with vari-focals and opeted for one eye to be treated. It's wonderful to be able to see things without having to direct my eyes in the exact position. I would highly recommend this procedure. The staff are all very polite and proffessional and the procedure is virtually painless....if a little scary.”
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Posted 13 years ago
“Great results!!! Very pleased.”
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Posted 13 years ago
“The before and after care has been excellent. The procedure was quite uncomfortable (especially when I knew what to expect for the second eye!), but from the very first day after treatment my eyesight has been perfect. Well worth the discomfort for the 5-10 minute procedure.”
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Posted 13 years ago
Optical Express is rated 4.7 based on 4,225 reviews