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Optical Express Reviews

4.7 Rating 4,225 Reviews
95 %
of reviewers recommend Optical Express
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Optical Express 1 star review on 1st July 2026
Gabriel Robson
Optical Express 1 star review on 25th July 2025
This WhatsApp Number +1 (326) 209-0325 Really Assisted Me In Recovery My €172k From Scammers
Optical Express 5 star review on 6th October 2021
Suthiwa Jewkes
Optical Express 5 star review on 6th October 2021
Suthiwa Jewkes
Optical Express 1 star review on 24th September 2021
John Binnie
Optical Express 1 star review on 27th July 2021
Anonymous
Optical Express 1 star review on 27th July 2021
Anonymous
Anonymous
Anonymous  // 01/01/2019
“overall experience fantastic - wish i had done this years ago. Staff very friendly and very helpful.”
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Posted 13 years ago
“really looked after”
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Posted 13 years ago
“Overall good experience”
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Posted 13 years ago
“still looking at glare but being looked after”
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Posted 13 years ago
“I'd always been reluctant to have surgery but staff here answered all my questions and provided reassurance. Staff in store and on the helpline have always been very helpful. I was calm and prepared on the day and felt confident after the treatment. I'm really pleased I went ahead with it!”
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Posted 13 years ago
“THE SERVICE COULD NOT HAVE BEEN BETTER. THE SURGEONS EXPERTISE AND ADVICE HAS BEEN EXEMPLARY. THE FOLLOW UP VISITS AND AFTER CARE HAS ALSO BEEN BRILLIANT.”
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Posted 13 years ago
“Wish that I had done this before now. Not having to wear glasses has been great.”
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Posted 13 years ago
“The first two or three days were ridiciulously uncomfortable, I didn't have any pain, just massive discomfort. I was warned against using the pain killers because they hindered the recovery, so I fought through it using paracetamol and lots of sleep. The second day, I tried to do things that I normally did on a Saturday (watch/play football), but this was a terrible experience, the room was bright, I couldn't focus on the television and I couldn't stop blinking because of the discomfort. After the fourth day, when I had my protective lens taken out, my vision and comfort improve dramatically and from then on I didn't have any issues. I'm really happy with the care, help and advice that has been given to me by the members of staff that I dealt with, if I needed to do it again, I'd do it in a heart beat and I'd definitely recommend it to anyone that asks me.”
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Posted 13 years ago
“I was very impressed with the laser treatment i received and I hope my vision continues to be good”
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Posted 13 years ago
“it was brilliant i can see now”
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Posted 13 years ago
“the staff have all been so lovely , really understanding and kind , all the stages of before during and after the care has been amazing , so glad i chose optical express”
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Posted 13 years ago
“I have been wearing contact lenses and glasses for the last 12 years. Most of the time due to my job nature it was always on the way. So I was not as free as I would like to be now it seems that I am free. Now I can take my daughters swimming, i can go climbing etc.”
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Posted 13 years ago
“My laser eye surgery has completely changed the way I live my life. It has enhanced my abililty to perform on stage as a singer and has made my day to day life easier. I can read the shampoo in the shower - little things really are magic.”
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Posted 13 years ago
“I origianally just wanted to get information about surgery but before i knew i was paying for it! I highly recommend anyone to get this done as my life has improved tenfold. The staff and everyone about optical express are lovely and so friendly. Thank you!”
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Posted 13 years ago
“Optical Express staff were competant and re-assuring at all times. All details, reamafications and possible down sides were clearly explained before and after sugery. I would and already have recommended both laser eye surgary and laser eye surgary at Optical express in Bluewater to friends and family and will continue to do so. Very impressed!”
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Posted 13 years ago
“Was originally worried, seeing reviews. Staff put me at ease. Very satisfied with service and would recommend to anyone!”
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Posted 13 years ago
“It is the best thing I have done and wished I had it done sooner. Loving be able to see again”
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Posted 13 years ago
“After being sceptical about laser surgery I was finally convinced to have it done. What a life changing operation(in a good way!). My vision is near perfect after only a few weeks and I'm told it will get even better. Everything from start to finish was very professional, the staff and surgeon were amazing making me feel totally at ease throughout. I would recommend this procedure to anyone without hesitation. Fantastic!”
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Posted 13 years ago
“Absolutely fantastic best money ever spent”
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Posted 13 years ago
“I am very happy I have had eye laser surgery. I had a longer than expected lead in time due to dry eyes but once I had it done I have not looked back it is amazing to wake up in the morning and be able to see and not to have to worry about contact lenses or glassess anymore. If you are thinking about having it done and you are able to make sure you do it, the procedure is quick and painless!”
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Posted 13 years ago
Optical Express is rated 4.7 based on 4,225 reviews