“Was initially very worried about having to the surgery but from the inital consultation the staff have been very reassuring and have answered all of my questions. Would definitely recommend Optical Express to family and friends.”
“my experience has been very pleasent from from first consultaion to my appointment today. All the staffs are very helpful and ready to answer any questions. They are very patience and they do not get annoyed with endless questions. I was apperihensive to begin with but everyone held my hand and supported me when ever required.”
“Professor Ventor is amazing and inspire confidence, would recommend him without hesitation to friends.
Overall clinic staff and everybody i have been in contact with have been helpfull and professional.”
“Apart from some discomfort after surgery it was far less painful than expected. By the next day my eyes felt back to normal. Although my eyes occasionally feel dry, four weeks after surgery the need for drops is getting less and less frequent.”
“I really can't find enough words of praise ( neither in english nor in russian) for the team of optical express as everyone was absolutely brilliant helpfull and professional, and my ultimate and special Thank yougoes to the surgeon Mr Montenez and the nurses who provided post op care and advice. It's been amazing and beyond any belief experience as i come from the country where lots of people think laser eye surgery is very close to sham and this opinion rubbed on me unfortunately. thats why it took me about 5 years and lots of persuasion to come for the consultation to Optical Express.
Well, I have never looked back since...
Well done and thank you to all the team!”
“I found the level of service provided by optical express to be very proffesional before, during and after my surgery.
I would certainly recommend the treatment to a family member or friend.”
“apart fromt he day i had surgery which was scary mainly due to the heavy snow fall and worried about getting home from bluewater it was amazing and so easy”
“i have no promblome with my vision at the momund and i am relly hapay thank you for all staff that they are working hir and thy are vary friendly
finally i would say that agin thank you very much.”
“I think the service was great, I only had a 2 week wait between the consultaion and the surgery which was alot less than I expected. Vision is perfect since undergoing surgery and has only got better therefater. The staff were brilliant every time I have come in. I just wish i had surgery a year or two ago.”
“Both here in the Merry Hill branch, and at Birmingham, staff have been reasurring, helpful, patient and professional. The whole process has been straight forward, and the discomfort felt directly after surgery has been long forgotten, because the results are incredible!”
“Overall experience from start to finish was fantastic slight discomfort after surgery but next day was ok, very pleased with sight wish i had it done yours ago... all staff friendly and explained everything well, much at ease with surgery and after care.”
“My experience with optical express has been completely satisfactory at every turn. The staff and surgery team were always polite and helpful, as well as being friendly and helping to calm any and all nerves I has and answer all my questions.”
“I was very very nervous about the procedure but was put at ease by the staff, the nurses and the surgeon. I was almost hand held throughout the procedure and kepy fully informed of what was happening. It was so quick and pain free to the extent I didn't realise they had finished! The staff allowed me to time to take it in as having worn glasses for 22 years this was the most strange experience ever. The results were clear immediately, and within 2 hours I could see almost perfectly. The aftercare has also been better than expected. The staff are helpful and informative.”
“This proceedure is so good that I have two other people undergoing surgery.
In turn, they too have friends waiting to see how they get on.
We are so fortunate to have had this done !!.
Well done Optical Express.
HR”
“I was very nervous about coming for the procedure but I was put at ease by the lovely staff here. It was totally pain free. Afterwards being able to see so quickly was fantastic. The aftercare has been great and I would be happy to suggest Otpical Express to my family and friends any time.”
