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Optical Express Reviews

4.7 Rating 4,225 Reviews
95 %
of reviewers recommend Optical Express
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Optical Express 1 star review on 1st July 2026
Gabriel Robson
Optical Express 1 star review on 25th July 2025
This WhatsApp Number +1 (326) 209-0325 Really Assisted Me In Recovery My €172k From Scammers
Optical Express 5 star review on 6th October 2021
Suthiwa Jewkes
Optical Express 5 star review on 6th October 2021
Suthiwa Jewkes
Optical Express 1 star review on 24th September 2021
John Binnie
Optical Express 1 star review on 27th July 2021
Anonymous
Optical Express 1 star review on 27th July 2021
Anonymous
Anonymous
Anonymous  // 01/01/2019
“I'm very pleased with my laser eye surgery. I can see now perfect. Very happy cos I did it”
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Posted 13 years ago
“phone calls to bluewater store very trying, no one answers . Other than that a great sevice and wonderful result. Have already referred several friends.”
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Posted 13 years ago
“Gave me new lease of life”
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Posted 13 years ago
“It was totally professional exeprience from day one.. the staff are excellant and i would do it all over again in a flash.”
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Posted 13 years ago
“on first arriving i was a little worried if it would really work or if it did work how good it really would be, after speaking to a member of staff all was explained in great detail which made me feel alot more comfortable in myself about having it done, the actual surgery was rather uncomfortable but i think that was due to a stranger playing with my eyeball :) after the surgery it was a little sore but every day after that life just gets better and better”
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Posted 13 years ago
“very satisfied with treatment and aftercare, staff are very polite and helpful.”
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Posted 13 years ago
“Little worried and nervous the day of the surgery. Good to be free from glasses and contact lenses at last. Life changing”
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Posted 13 years ago
“Fanstastic to wake up in the morning and be able to see clearly. Makes long haul travel (mainly with work) much easier without lenses, solutions, glasses etc.”
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Posted 13 years ago
“no problems at all very helpful”
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Posted 13 years ago
“would recommend this service excellent”
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Posted 13 years ago
“Worth it 100% could see straight away”
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Posted 13 years ago
“I had my surgery at lakeside in essex and it was the best thing i ever did. My prescription was -2.50 in both eyes and i had a astigmatism in my right eye. I had been wearing glasses and contact lenses since i was 18 years of age and im now 47.I decided to have the laser eye surgery when one of my contact lenses caused a ulcer in my left eye which could have made me go blind. I read a few reviews and spoke to people i new who also had the surgery and decided to give it a go. I contacted Optical Express about a consultation and they were very helpful to me. I had the consultation where i was advised of the types of surgery available and the prices. I opted for the wavefront lasek sugery on both my eyes. I was given a information pack which gave me loads of help and advice which included taking a pair of sunglasses with me to wear after my surgery to protect my eyes from the light. The day of my surgery came and i was very nervous but also excited at the thought of what my eyesight would be like after the surgery. The nurse at the front desk was very helpfull and all the other staff were very friendly. The surgery itself took no more then 10 minutes and was painless. After the surgery my eyes did sting for a while but i was given 2 types of eyedrops to use which helped me for the next few weeks. I noticed my eyesight was alot better straight after the surgery and when i went for my checkups i was told my eyesight was better then 20/20 vision.”
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Posted 13 years ago
“All the staff in Optical Express in Reading have truly made the experience a wonderful one - always helpful and attentive no matter what the situation at hand. All questions answered and I was given the best advice and service that I could be given regarding my Laser Eye Surgery. I'd recommend anyone looking to get Laser Eye Surgery to make Optical Express their first choice!”
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Posted 13 years ago
“So suprised at the results. I am a very keen sportwomen and being able to play squash without glasses and see properly on my bike is life changing! I would 100% recommend laser eye surgery.”
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Posted 13 years ago
“I feel great, Idon't know why I didn't before. I am recommending it to everybody. The atention from the staff is remarkable”
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Posted 13 years ago
“Everything went smoothly with the operation but ended up overusing screens and pushing myself a bit too far several days after surgery. This resulted in headaches but once I had change my lifestyle cutting down on screens somewhat the headaches dissapeared. My vision is excellent, and one month on I am very pleased.”
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Posted 13 years ago
“I am very happy with the end result. Before the surgery, I was very shortsighted, but after the procedure my eyesight has dramatically improved, such that I can now see better without spectacles than I could before the surgery with them. The standard of care that I have received at Optical Express is second to none: I have been taken care of very well. If anyone reading this is contemplating laser surgery but still unsure, I can only say that it has changed my life, and would urge you to go through with the procedure. You will be in excellent hands.”
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Posted 13 years ago
“From start to finish i was pleased with the treatment i received from all the consulting staff who took care of me. The actual laser experience was a bit traumatic but thankfully very short. I did experience a fair bit of pain during that first day, but again lasting only a short time and 24hrs later things were so much better.”
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Posted 13 years ago
“In the hours after surgery I felt some discomfort, but it was worth it. The following day I played golf and my vision was better than I ever remember. It really has changed my life in a positive way.”
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Posted 13 years ago
“I have been highly impressed with the staff at all the Optical Express stores. They are all very professional, helpful and the procedure was very quick and painless. My eyesight has been amazing since I have had the procedure. I am very pleased I decided to go for this and it has improved my life greatly. I go on holiday travelling in a month and this will make the holiday much more enjoyable with not having to worry about contacts, solution and cleaning.”
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Posted 13 years ago
Optical Express is rated 4.7 based on 4,225 reviews