Optical Express Reviews

Name: Optical Express
Rating: 4.67

4.7 Rating 4,218 Reviews

95 %

of reviewers recommend Optical Express

Company Reviews

Questions

Metrics

4.7

Based on 4,218 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 38%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	2.9 out of 5

Visit Website

Phone:

0800 023 20 20

Email:

customerfeedback@opticalexpress.com

Write Your review

Tell us how Optical Express made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Optical Express 1 star review on 25th July 2025

This WhatsApp Number +1 (326) 209-0325 Really Assisted Me In Recovery My €172k From Scammers

Optical Express 5 star review on 6th October 2021

Suthiwa Jewkes

Optical Express 1 star review on 24th September 2021

John Binnie

Optical Express 1 star review on 27th July 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“although a little nervous to start with was made completly reassured with excellent results and after care”

Helpful Report

Posted 12 years ago

“well looked after by all the staff and my surgeon”

Helpful Report

Posted 12 years ago

“Everyday activities now seem so normal without the use and bother of glasses or contact lenses. Should have had it done sooner...”

Helpful Report

Posted 12 years ago

“The staff are extremely friendly and are always on hand to ask advice and assistance. Chris is very friendly and thorough and has made this whole experience very enjoyable. I would recommend laser surgery to friends and family and tell them to come to Optical Express.”

Helpful Report

Posted 12 years ago

“very good experience and well worth the money”

Helpful Report

Posted 12 years ago

“always delivered, caring for ecah consultation. gave me medication and took time to answer questions”

Helpful Report

Posted 12 years ago

“Do not wait for technology to catch up, get it done it improves your quality of life by miles :)”

Helpful Report

Posted 12 years ago

“My experience has been very good. I am very happy with they way staff have looked after me during my surgery and throughout my after care.”

Helpful Report

Posted 12 years ago

“exellent results wiyh speedy recovery have recommended to several friends and relatives”

Helpful Report

Posted 12 years ago

“Was a bit worried abut it but really shouldn't have been as it is the best thing I have ever done, its great not to have to wear glasses”

Helpful Report

Posted 12 years ago

“My experience it was verey verey good, am happy with the results, it was the best thing I ever done. i would like to thank you from all my hart Optical Express for this.”

Helpful Report

Posted 12 years ago

“Go for it, it'll change your life and you'll not regret it. Put nerves aside, you really don't feel a single thing during the operation - and I'm a scardie cat!!”

Helpful Report

Posted 12 years ago

“Having a really poor presciption to start with I am AMAZED at my newly found 20:20 vision. The procedure was absolutely fine”

Helpful Report

Posted 12 years ago

“It is a month since I had an enhancement procedure and I am delighted that I did. Vision is much better now and I have full 20 20 vision. Staff are all very friendly and informative.”

Helpful Report

Posted 12 years ago

“Im pleased I went ahead with the procedure. My vision is much better and its great not having to wear contact lenses or glasses!!”

Helpful Report

Posted 12 years ago

“This was the best thing I ever did. It has really helped me,as before when I wore contact lenses I was always suffering from dry eyes and now I don't. All the staff have been amazing and really helpful and able to answer any questions. Im so glad I had the eye surgery.”

Helpful Report

Posted 12 years ago

“I couldn't be more satisfied with my surgery. I have had virtually no discomfort and the process has been amazingly simple. I was surprised at how quick the surgery was and the recovery has been much better than I imagined. My vision is perfect and I am so please I decided to go for the surgery. I have felt looked after all the way through, includin with post-op care.”

Helpful Report

Posted 12 years ago

“Before i had laser i sometimes had to ask people in work what did something say as i could not see. I choose to have laser as i was at the stage where i could see less than ever >My husband had had it done and i knew it worked .I was feeling old as i constantly had to ask people what size,price,age etc.. now i feel me again.”

Helpful Report

Posted 12 years ago

“I am still really enjoying being able to see so clearly without glasses or lenses. I had a slight concern but staff saw me straight away, explained everything and were really helpful and reassuring. Would recommend Optical Express.”

Helpful Report

Posted 12 years ago

“very satisfied from start to finish”

Helpful Report

Posted 12 years ago

Optical Express is rated 4.7 based on 4,218 reviews