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Optical Express Reviews

4.7 Rating 4,217 Reviews
95 %
of reviewers recommend Optical Express
4.7
Based on 4,217 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
Greater than 38%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
2.9 out of 5
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customerfeedback@opticalexpress.com

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Optical Express 1 star review on 25th July 2025
This WhatsApp Number +1 (326) 209-0325 Really Assisted Me In Recovery My €172k From Scammers
Optical Express 5 star review on 6th October 2021
Suthiwa Jewkes
Optical Express 5 star review on 6th October 2021
Suthiwa Jewkes
Optical Express 1 star review on 24th September 2021
John Binnie
Optical Express 1 star review on 27th July 2021
Anonymous
Optical Express 1 star review on 27th July 2021
Anonymous
Anonymous
Anonymous  // 01/01/2019
I never belived that with -9 vision that i had, i will be able to have full HD and 20/20 vision, and see clearly. That was my dream and it came true! Much appreciated for help, care and professional staff!
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Posted 11 years ago
happy with everything, very satisfied with outcome and would refer to others
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Posted 11 years ago
very friendly, indeed and caringing
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Posted 11 years ago
Wonderful - no other words necessary
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Posted 11 years ago
Complete adventure from beginning to end, with full confidence in all the Staff dealt with.
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Posted 11 years ago
Very, very good. Most pleased with whole operation from start to finish.
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Posted 11 years ago
No problems, highly recommended
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Posted 11 years ago
Recommend to friends Miss reactive glases have to remember to take sunglasses but have enjoyed buying different coloured sun glasses to match clothes
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Posted 11 years ago
Although a little apprehensive about the surgery, I soon became confident that I was in safe hands. All the staff at both at Optical Express in Liverpool and at the Bridgewater Hospital were very understanding and put me at ease, every step of the way. Friends had told me about how amazing the treatment was for them and that they had never looked back, now I know what they meant. It is something that one has to experience in order to appreciate fully.
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Posted 11 years ago
wish I had done it sooner..
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Posted 11 years ago
Would do it all over again. The team at Shaftesbury Ave have been amazing and my vision is better than I ever expected it to be.
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Posted 11 years ago
Pretty much as i expected it would be - very professional and efficient process from start to finish.
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Posted 11 years ago
the surgery was uncomfortable,and my eyes were watering like anything that night. but in the morning i could see fine so i would well recommend it to anyone.
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Posted 11 years ago
have alot of difficulty with glasses now its brill not having to struggle with my bend glassess
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Posted 11 years ago
Surgery has been beyond my expectations in every way. The whole experience has been entirely positive and everyone concerened with the treatment and care has displayed exemplary attention to detail.
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Posted 11 years ago
I am verry happy that i could do this surgery.
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Posted 11 years ago
the laser eye surgery was the best thing ive ever done would recommend to any body
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Posted 11 years ago
I am extremely pleased with the treatment i have received. I can most certainly see everything in HD now! I strongly recommend having Laser Treatment with Wavefront, i only wish i had had it done sooner.
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Posted 11 years ago
pleased i made the decision to ha ve the surgery would recommend to anyone thinking about laser treatment and overall care was first class happy bunny
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Posted 11 years ago
It has transformed my life as I could no longer wear contacts due to severe dry eyes. The surgery was really smooth and I was always put at my ease. The after care has been excellent too and overall I would say very good value for money.
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Posted 11 years ago
Optical Express is rated 4.7 based on 4,217 reviews