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ororowear.com Reviews

4.2 Rating 3,432 Reviews
78 %
of reviewers recommend ororowear.com
4.2
Based on 3,432 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
6 - 12 Hours
Returns & Refunds
Returns Process
Easy

Write Your review

ororowear.com 4 star review on 9th November 2026
Michelle S
ororowear.com 4 star review on 5th November 2026
Daniel B
ororowear.com 4 star review on 5th November 2026
Daniel B
ororowear.com 5 star review on 24th October 2026
Lisa R
ororowear.com 5 star review on 24th October 2026
Lisa R
ororowear.com 5 star review on 15th October 2026
Candice M
ororowear.com 5 star review on 15th October 2026
Candice M
451
Anonymous
Anonymous  // 01/01/2019
“Haven't received the items yet. With how much products cost you would think it would be shipped better. The tracking hasn't worked, keeps telling me the label has been made, and it has been over a week. I was looking so forward to getting my items I purchased, but now I am frustrated. Spending $379 and poor shipping has me thinking twice about ordering again. Hopefully when I finally receive the items I will love them. If not, they will be going back.”
Helpful Report
Posted 2 years ago
Hi Anna, thank you for your review. We have forwarded your review to our team and one of our customer service specialists will get in touch with you as soon as possible. Please don't worry, we will try our best to help you resolve this.
Posted 2 years ago
“While the written refund policy dictates items be unworn and in new condition I purchased an open package item that was worn and defective. It was missing tags, smelled like cologne, had trash in the pockets, and the zipper was broken. I feel misled as to what open package items were.”
Helpful Report
Posted 2 years ago
Hi Micheal, thank you for your review. Sorry for the unhappy shopping experience. Our customer service specialist will get in touch with you as soon as possible and please don't worry, we will try our best to help you resolve this.
Posted 2 years ago
“Without the heaters on the vest is toasty. Love it!”
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Posted 2 years ago
“Site was easy to navigate and place order! My daughter has a vest, my husband a vest and now my son in law has the hoodie. Wisconsin and Colorado are the perfect temp for these.”
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Posted 2 years ago
“It's not cold enough yet but so looking forward to being warm this winter.”
Helpful Report
Posted 2 years ago
“Happy with the product and easy to order,thank you very much”
Helpful Report
Posted 2 years ago
“I can't provide a review yet. You kinda jumped the shark a little. I just ordered 2-3 days ago. I don't even have the product. I suggest you send this out after your product is delivered to the customer and then seek a review. Best, N. Hockett.”
Helpful Report
Posted 2 years ago
Hi Nathan, thank you for your review. And I apologize for asking for a review before delivery. Please feel free to contact us at support@ororowear.com if you need any assistance.
Posted 2 years ago
“Web site was very easy to use. My order should arrive tomorrow Friday. Hoping everything works. This is my second vest ordered from Ororo..will update once the vest arrives. Can not answer all questions as I said product has not arrt.”
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Posted 2 years ago
“Very satisfied with customer service representative Vinnie!!! Thank you for your help!!!”
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Posted 2 years ago
“I received my items yesterday, I am surprised at the wonderful quality of the items, and I ordered them slightly larger so I could layer up - perfect fit!”
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Posted 2 years ago
“Superior service! Amazing customer service. Everyone has been very kind and caring.”
Helpful Report
Posted 2 years ago
“Let me get my order before I rate. I do know you need to give more info in your ad about the battery and charging .”
Helpful Report
Posted 2 years ago
Hi Steve, thank you for your advice. We have forwarded your advice to our team for further improvements. Please feel free to contact us at support@ororowear.com if you need any assistance.
Posted 2 years ago
“Love your products! From someone who is always cold!”
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Posted 2 years ago
“Appreciate the quick delivery.”
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Posted 2 years ago
“Love the best buy for the winter”
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Posted 2 years ago
“Easy transaction, accurate website product description. Arrived very quickly, easy to follow safety and setup instructions. Vest is high quality, on Low provides just enough heat to break the chill but not be uncomfortably warm. In chemo right now so this is really helplful.”
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Posted 2 years ago
“Package arrived in less than 5 days. Looks like good quality vest. No hassle”
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Posted 2 years ago
“My son Charles purchased me a heated vest for Christmas last year. I used it once and the battery wouldn’t charge. I just purchased a new one this week. Hope this one recharges. Ed Essig (631) 742-0863”
Helpful Report
Posted 2 years ago
Hi Ed, thank you for your review. I am sorry to hear about this situation. Our customer service representative will reach out to you soon to collect more information and provide further assistance.
Posted 2 years ago
“This down jacket is a Christmas Gift. It is an extremely soft and very well made. I’m sure he is going to love it! Thank You !!”
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Posted 2 years ago
“Lightning fast shipping and vest fit is true to size. Heat zones are in the perfect spot.”
Helpful Report
Posted 2 years ago
ororowear.com is rated 4.2 based on 3,432 reviews