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ororowear.com Reviews

4.2 Rating 3,432 Reviews
78 %
of reviewers recommend ororowear.com
4.2
Based on 3,432 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
6 - 12 Hours
Returns & Refunds
Returns Process
Easy

Write Your review

ororowear.com 4 star review on 9th November 2026
Michelle S
ororowear.com 4 star review on 5th November 2026
Daniel B
ororowear.com 4 star review on 5th November 2026
Daniel B
ororowear.com 5 star review on 24th October 2026
Lisa R
ororowear.com 5 star review on 24th October 2026
Lisa R
ororowear.com 5 star review on 15th October 2026
Candice M
ororowear.com 5 star review on 15th October 2026
Candice M
451
Anonymous
Anonymous  // 01/01/2019
“Needed to exchange jacket for different size and type. Customer service very helpful. This is my second Ororo item and I’ve been very pleased.”
Helpful Report
Posted 1 year ago
“We have 4 of your heated jackets and a pair of gloves- guess your doing well👍”
Helpful Report
Posted 2 years ago
“JUST IN TIME FOR THE COLD...I LOVE IT! SO FAR THE CHARGE LASTS FOR QUITE AWHILE AND IT'S AWESOME TO HEAT UP IN A MATTER OF MINUTES!!”
Helpful Report
Posted 2 years ago
“Good overall quality but did not receive the power bank with the vest”
Helpful Report
Posted 2 years ago
Hi Jaspher, thank you for your review. Please allow me to explain that the item you purchased is apparel only. So it will not come with a battery pack. If you need to purchase a battery pack, please feel free to email us at support@ororowear.com.
Posted 2 years ago
“Excellent purchase for my life style.”
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Posted 2 years ago
“I have yet to receive my battery!!!”
Helpful Report
Posted 2 years ago
Hi Albert, thank you for your review. Please don't worry, your package is in transit and we will keep following it.
Posted 2 years ago
“Battery arrived in a timely manner, but it will not charge. This is my second dud battery. SO FRUSTRATING. Tried several cords and plugs to rule out those as the problem. I've sent an email and am waiting for a reply because I need this charged and ready to go in 5 days.”
Helpful Report
Posted 2 years ago
Hi Stephanie, thank you for your review. It is noticed that one of our customer service specialists has replied to your email. Please don't worry, we will try our best to help you resolve this.
Posted 2 years ago
“Love the products. Well made and keeps me warm!”
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Posted 2 years ago
“Just great very professional”
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Posted 2 years ago
“Great product good service”
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Posted 2 years ago
“It would be nice if my order shipped or i got it in a decent time.”
Helpful Report
Posted 2 years ago
Hi Wesley, thank you for your review. Upon checking, your package is still on the way to you. Please don't worry, we will keep an eye on the shipment for you. Please feel free to contact us at support@ororowear.com if you need any assistance.
Posted 2 years ago
“Love my vest so much I ordered one for wife. Battery not included. Paid extra for it. No charge cord included. Disappointing.”
Helpful Report
Posted 2 years ago
“I love my new Ororo heated vest. It is eactly what I needed to keep me warm in my house on cold snowy Colorado days without raising the thermostat. I have wanted one for a long time and finally took the plunge. So very glad I did.”
Helpful Report
Posted 2 years ago
“The price was 179.00, with a discount. The discount was 119.00 for the jacket - my price did not reflect this amount. Can you make the adjustment. This was a gift for my daughter in law in NJ. Elaine Gibbons”
Helpful Report
Posted 2 years ago
“Easy transaction. Ordered a vest online and it was delivered within a week.”
Helpful Report
Posted 2 years ago
“I got a vest for my bday gift. Loved it so much I’m bought one jacket for myself and gifting some apparel to my family n friends”
Helpful Report
Posted 2 years ago
“Wifey loves her new heated vest. Have been going through the battery pack fast enough that we ordered another. Looking at other colors now. Was a great birthday gift!”
Helpful Report
Posted 2 years ago
“Big fan of your products I ordered the heated socks. Came with 2 batteries as a promotion. Received the batteries have not received the socks.”
Helpful Report
Posted 2 years ago
Hi Mark, thank you for your review. Please allow us to explain that your package has been shipped in two packages. The socks are in transit and will be delivered soon. We appreciate your understanding and patience in this matter. If you have any other questions, feel free to drop us a message at support@ororowear.com.
Posted 2 years ago
“it was easy to find what I needed”
Helpful Report
Posted 2 years ago
“I was amazed at how little the woman I spoke to knew about your products. She was completely ignorant about the batteries.”
Helpful Report
Posted 2 years ago
Hi Steven, I am sorry to know our phone service does not meet your expectations. If you have any questions about batteries, welcome to drop us email at support@ororowear.com. Our product specialist will try our best to assist you further.
Posted 2 years ago
ororowear.com is rated 4.2 based on 3,432 reviews