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Ottawa Flowers Inc. Reviews

4.2 Rating 929 Reviews
79 %
of reviewers recommend Ottawa Flowers Inc.
4.2
Based on 929 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Customer Service
Communication Channels
Telephone
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Phone:

613 737-5555

Email:

info@ottawaflowers.com

Location:

3-2000 Thurston Drive
Ottawa
K1G 4K7

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I am really disappointed , I placed my order four days ago to be delivered today before noon, yet until 2PM the delivery status is still on progress . I've tried unsuccessfully all the phone numbers posted on the website contacts to speak to a representative . for more than 8 times I called I always found an automatic message , I even wrote an email 3 hours ago and I am still waiting for an answer or update .
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Posted 7 years ago
Hi Jean, Unfortunately we were closed yesterday for the Civic Holiday so that is why you never got a response to your phone calls. We have sent the order today with an upgrade. You should have been notified when you placed the order that we were not going to be able to deliver on Monday. We sincerely apologize for this. Ottawa Flowers
Posted 7 years ago
Amazing work!! You met all our expectations and more. You have a big HEART. Thank you so much. Rose
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Posted 7 years ago
Quick service. Very professional. My wife was super happy with the flowers.
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Posted 7 years ago
Incredible Service and they were able to give me different options to accommodate my budget.
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Posted 7 years ago
I used the service for my wedding and was very happy with their efficiency, professionalism and products. We met Pavel for planning. He helped us brainstorm ideas based on our theme. He and his team prepared beautiful flowers and delivered them to the venue early.
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Posted 7 years ago
The best service EVER! I totally forgot to order an arrangement for a special event... ordered on line and asked for a rush delivery. The arrangement was delivered early, and was even more beautiful than pictured. Thank you Ottawa Flowers!!!
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Posted 7 years ago
Pleased with updates
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Posted 7 years ago
Excellent customer service; appreciate getting email updates on delivery status. Thanks!
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Posted 7 years ago
This was the first time I have used Ottawa Flowers Inc. The flower arrangement that I ordered for a family funeral were just beautiful. The basket was full of beautifully selected coordinating colour range of red and white roses and Lily's, Dalia's. Carnations and Hydrangeas, with greenery. Stunning.
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Posted 7 years ago
I have used Ottawa Flowers a few times now both for arrangements for my father's funeral, sympathy arrangements sent to friends and family and even a corsage for my grandmother's 100th birthday. Always beautifully done.
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Posted 7 years ago
Amazing service, quality, flowers..everything! The process was so easy start to finish. Thank you!
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Posted 7 years ago
Great service.
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Posted 7 years ago
No delays
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Posted 7 years ago
I've used this company for all of my flower needs for many years and I am continually please and impressed by the quality of their products and on-time service. They have made so people happy on the other end receiving my flowers. Awesomeness at its finest.
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Posted 7 years ago
Beautiful arrangement with excellent and prompt service.
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Posted 7 years ago
Terrific! Lovely arrangement, quick delivery.
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Posted 7 years ago
Very beautiful, my mom loved it!
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Posted 7 years ago
we can actually see what we buy which is nice. Super simple online ordering.
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Posted 7 years ago
Prompt delivery. Fresh flowers-as showed in a picture. For sure I will use Ottawa Flowers for my next orders. Thank you. Irena
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Posted 7 years ago
I debated about writing a review.....A couple of weeks ago I ordered an arrangement of colourful flowers in a vase as a congratulations for my Son's girlfriend. When the flowers arrived they weren't in a vase at all. They were stuck in a piece of oasis that was wrapped with cellophane. The bouquet had an odd colour combination and the mauve daisies were turning brown in the center.When I called to complain, I was told they would look into it. I received an e mail stating that the designer mis read the order and I was credited for the vase, which was all they could do at that point. But, it still didn't change the fact that the daisies were way passed their life span and the designer must have trouble with colour combinations. P.S. I have been a Florist myself for over 34 years. That is why I called direct and placed my order. Delivery was on time, but quality was way off the mark.It made me sad. Cause this was a very special occasion.
Ottawa Flowers Inc. 2 star review on 31st May 2019
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Posted 7 years ago
Good morning, We are saddened that you do not like the yellows, lavender, red & white combinations. We have many colors available at all times, could have easily done a different combination if requested. We would like to offer you a $25 in-store credit towards your next purchase as our apology for color & daisies (although they look good in the picture).
Posted 7 years ago
Ottawa Flowers Inc. is rated 4.2 based on 929 reviews