Ottawa Flowers Inc. Reviews

4.21 Rating 471 Reviews
79 %
of reviewers recommend Ottawa Flowers Inc.
Merchant Metrics
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
Greater than 82%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.57 out of 5
Read Ottawa Flowers Inc. Reviews
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613 737-5555



3-2000 Thurston Drive

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Anonymous  // 01/01/2019
Pavel was amazing. He knew exactly what I was looking for, and provided help and suggestions to get the perfect vision. I have gotten so many compliments on my bouquet, i couldn’t have asked for a better florist. Thanks Pavel!
Ottawa Flowers Inc. 5 star review on 10th October 2019 Ottawa Flowers Inc. 5 star review on 10th October 2019
Posted 1 year ago
I was impressed how Kremena stepped up on her customer service skills and made things so much better. My order did not go out as I had placed it so I contacted Kremena right away and explained. She took over and resent the entire order the next day. How impressive is that for customer service?!
Posted 2 days ago
My 2 "online" orders were just beautiful (identical to the pictures) with lots of flowers closed so the bouquet did last longer. My friends are now using them. Well done
Posted 3 days ago
Placed a same day order for a staff member who had a death in the family. The flowers and fruit basket were ready when I arrived for pickup later that day. Friendly staff member at pickup. Unfortunately, the person we purchased the flowers for said the flowers were not in good shape (dying) 2 days after, which was disappointing considering the cost. She did say fruit was very good.
Posted 5 days ago
I have always found Ottawa Flowers to be thoroughly family is 300 miles away in Ottawa and this service is very convenient for me
Posted 1 week ago
For Mother’s Day 2021, from the Ottawa Flower’s website, I ordered a live orchid plant in bloom for Mom. The orchid is a very unique color (white with tiny pinky-red dots) and is gorgeous and lively, one month later! She and my Dad rave about it each time we have our weekly phone chat. I’m thinking about getting another today for my Dad’s Father’s Day gift :) Superb!
Posted 1 week ago
This was the first time I had ordered online. It was all so quick and super easy! And the flowers that were delivered were beautiful!
Posted 1 week ago
Received exactly what I ordered in excellent shape, exactly when I asked for them to be delivered. Delivery person was very pleasant. Thank you very much will recommend
Posted 1 week ago
Easy to place your order online and schedule a delivery! Always beautiful arrangements that exceed your expectations.
Posted 2 weeks ago
I ordered my wedding floral arrangements from Ottawa Flowers and was very happy with how Pavel took my ideas and created exactly what I envisioned. The price was reasonable, delivery was prompt and I felt the customer service leading up to the event was excellent.
Posted 3 weeks ago
I have used Ottawa Flowers Inc. on numerous occasions and was 100% satisfied with their product and services each time. On my last order I needed to make a change to the message that I submitted online - this was rectified by instanted by a quick phone call, with the order delivered within a few hours. Well done again Ottawa Flowers!
Posted 3 weeks ago
I have always been impressed with Ottawa Flowers, both in terms of their quality and their timeliness. However, I was quite disappointed that the Mother's Day flowers I ordered for my mom didn't arrive until the following day. She was understandably upset and thought that I hadn't remembered or thought of her on this important occasion.
Posted 3 weeks ago
I am very impressed with product offerings, the pricing, and the excellent service from start to end. I will order from Ottawa Flowers inc. again.
Posted 1 month ago
The customer service and the delivery were excellent! Pavel made the transactions extremely accommodating and the delivery was perfect and they went the extra mile. We will definitely buy from them again!
Posted 1 month ago
Amazing service and follow-up during delivery :-)
Posted 1 month ago
Always beautiful and worth the value. Very pleased with the whole process and the flowers, which is why I always go back to them for any floral needs.
Posted 1 month ago
Dear Pavel: Thank you so much for the exquisite arrangement that you sent me today. The flowers are absolutely breathtaking and look divine in my living room. Best regards, Bonnie
Posted 1 month ago
I always use Ottawa Flowers to send my mom flowers since I live out of town. They have excellent communication so I know when it’s out for delivery and when it has been delivered. This Mother’s Day my flowers arrived in good time, they were fresh and beautiful!
Ottawa Flowers Inc. 5 star review on 13th May 2021
Posted 1 month ago
I have used Ottawa flower many time. They have beautiful arrangements that exceed my expectations and they are well priced Maggie
Posted 1 month ago
I ordered a bouquet for my wife for mothers day, I set the delivery time for anytime. They showed up at 10:25pm , the driver didn't ring the door bell he just stood in the dark in-front of our doorbell camera. He apologized for the delay as they were busy, when I received it from him the packaging and flowers smelled like cigarettes and were absolutely disgusting. I've submitted multiple emails to Ottawa Flowers and crickets. First and last time using this company, if they could not deliver properly and at a reasonable time they should not have accepted my order over $100 for literally trash.
Posted 1 month ago
My husband ordered me flowers & chocolates for mothers day. They arrived noon the next day. Suppose to have chocolates received a 70% cocoa bar. Cost $165 range. Not worth it. Never again!
Posted 1 month ago
Ottawa Flowers Inc. is rated 4.21 based on 471 reviews