Outback Equipment Reviews

Name: Outback Equipment
Address: 1 Murdoch Cct, Acacia Ridge, Queensland
Rating: 4.27

4.3 Rating 7,081 Reviews

81 %

of reviewers recommend Outback Equipment

About Outback Equipment:

Outback Equipment was born from a couple of mates with a big idea and an even bigger love for the outdoors. What started in the back of a garage quickly moved to a warehouse corner and now, over 10 years later, we’re running our own full-scale warehouse and showroom storefront in Acacia Ridge, Brisbane.

We kicked off with a fascination for light bars, but it didn’t take long to realise there was a lot more gear to get excited about. Outback Equipment has since grown into one of the largest online ranges of 4x4, camping, marine, and caravanning accessories in Australia. Driven by our customers’ passion for exploring the great outdoors, we’ve expanded our space, our range, and our mission.

Whether you're planning a weekend beach trip or the big lap around Oz, getting prepped can feel like a mission. We're here to make it simple. From expert guides and part finders to trusted advice and helpful customer service, we’re your starting point for any off-grid adventure.

We only stock gear we’d use ourselves. From brands like Aussie Traveller, MSA, CampBoss, BLA, Hardkorr, Superior Engineering, Tuff Terrain and Outback Explorer. With over 250 brands on our shelves and growing, we’re proud to support fellow adventurers at every stage of their journey.

We’re 100% Aussie-owned and operated, with our Brisbane showroom open 6 days a week. Swing by Acacia Ridge Monday to Friday (8am–5pm) or Saturday (8am–1pm), or call us on 1300 854 185 to chat about your next trip.

Gear up. Get out.

Visit Website

Phone:

1300854185

Email:

marketing@outbackequipment.com.au

Location:

1 Murdoch Cct,
Acacia Ridge
Queensland
4110

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Outback Equipment 5 star review on 25th October 2025

516

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Poor review system”

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Posted 7 months ago

“Phone service was very good Instore service great 👍 Definitely satisfied with my visit . I will be back .”

Helpful Report

(Showroom) - Posted 7 months ago

Hi Keith, Thank you for your wonderful review! We're delighted to hear that you had a great experience with both our phone and in-store service. Your satisfaction is important to us, and we can’t wait to welcome you back for your next visit! Cheers!

Posted 7 months ago

“Did not get my order. The worst service I have had.”

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(Showroom) - Posted 7 months ago

Hi Steve, Thank you for your feedback. We sincerely apologise for the trouble you experienced with your order and for any distress caused by our service. This is not the experience we aim to provide, and we understand how frustrating it can be when expectations are not met. Your comments are crucial in helping us improve, and we are committed to addressing these issues. If you have not yet received your order or have any further questions or need assistance, please don't hesitate to reach out to our customer service team. Best regards!

Posted 7 months ago

“great products, good sale prices, reasonable postage. Happy customer.”

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(Showroom) - Posted 7 months ago

Hi there, Thank you for your fantastic 5-star review! We're thrilled that you love our products and appreciate the sale prices. Your happiness is incredibly important to us, and we look forward to serving you again soon! Cheers!

Posted 7 months ago

“Product was excellent, customer service was the worst. Had a package delivered and it got sent to the wrong address. Then it was up to me to sort it out. No one ever got back to me, had to ring up every day just to be put on hold and wait… Very poor communication”

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Posted 7 months ago

“Just what I needed”

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(Showroom) - Posted 7 months ago

Hi there, Thank you for the fantastic 5-star review! Your satisfaction is our priority, and we’re here to help anytime you need us. Cheers!

Posted 7 months ago

“Order took to long to process. Email sent to cancel order. Order dispatched 3 days after cancellation request. No communication. Poor service. Never again.”

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(Showroom) - Posted 7 months ago

“I've purchased the 12 vault ceiling fan and absolutely love it. Will be buying more products from you”

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(Showroom) - Posted 7 months ago

Hi Shane, Thank you for the fantastic 5-star review! We're thrilled to hear that you absolutely love the 12 vault ceiling fan. Your enthusiasm for our products is what drives us, and we can't wait to see what you choose next. If you have any questions or need assistance with your future purchases, please reach out. Cheers!

Posted 7 months ago

“Great idea. some negatives.”

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Posted 7 months ago

Hi Paul, Thank you for your insightful review and the 5 stars! We're always looking for ways to improve, so please feel free to share any specific suggestions. Cheers!

Posted 7 months ago

“Was exactly what I needed and arrived quickly.”

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Posted 7 months ago

Hi Corey, Thank you for your awesome 5-star review! We're so glad to hear that you received exactly what you needed promptly. Your satisfaction is our top priority, and we truly appreciate your support. If you need anything else in the future, please just let us know! Cheers!

Posted 7 months ago

“I always receive good service from Outback Equipment crew.”

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(Showroom) - Posted 7 months ago

Hi Brian, Thank you for the amazing 5-star review! We're so pleased to hear that you consistently receive good service from our Outback Equipment crew. Your support truly means the world to us, and we're here whenever you need assistance. Cheers!

Posted 7 months ago

“Very easy to use”

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Posted 7 months ago

Hi there, Thank you for the amazing 5-star review! We're so glad to hear that you found our products very easy to use. Your feedback is greatly appreciated, and we look forward to continuing to serve you in the future. Cheers!

Posted 7 months ago

“Good service and delivery time. Now the problem to undo the screws on my tailgate.”

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Posted 7 months ago

Hi Gary, Thank you for your excellent 5-star review! We're glad to hear that you experienced good service and prompt delivery. Cheers!

Posted 7 months ago

“Good prices, service and prompt delivery.”

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(Showroom) - Posted 7 months ago

Hi Kathryn, Thank you for the fantastic 5-star review! We're delighted to hear that you found our prices, service, and delivery prompt. Your support means everything to us, and we look forward to serving you again in the future. Cheers!

Posted 7 months ago

“Had no problems, arrived within a week. Very happy 😊”

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(Showroom) - Posted 7 months ago

Hi Neil, Thank you so much for your fantastic 5-star review! We're delighted to hear that your order arrived quickly and without any issues. Your happiness is our priority, and we truly appreciate your support. If you ever need anything else, just let us know! Cheers!

Posted 7 months ago

“Everything I ordered as described”

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Posted 7 months ago

Hi Rhys, Thank you for your wonderful 5-star review! We're thrilled to hear that everything you ordered was as described. Your satisfaction means a lot to us, and we appreciate your support. If you ever need anything else, please don’t hesitate to reach out. Cheers!

Posted 7 months ago

“Great product, speedy postage will purchase from seller again”

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(Showroom) - Posted 7 months ago

Hi Joel, Thank you for the awesome 5-star review! We're thrilled to hear that you’re happy with the product and that it reached you quickly. Your support means a lot to us, Cheers!

Posted 7 months ago

“First you send the wrong product,then I send the product back and I hear nothing about what is going on”

Helpful Report

(Showroom) - Posted 7 months ago

Hi Paul, Thank you for taking the time to express your concerns. We genuinely apologise for the mix-up with your order and for the lack of communication regarding your return. We understand how frustrating this experience must be for you. Your feedback is invaluable to us, and we are committed to improving our processes to prevent this from happening in the future. We can see that this return has been received and processed however, If you have any further questions or need assistance, please don’t hesitate to reach out to our customer service team. Best regards!

Posted 7 months ago

“Very long shipping time.”

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(Showroom) - Posted 7 months ago

“Fantastic fan covers when orderd was told they were in the wearhouse but found out later when they didn't arrive in the post they were in fact waiting for the maxie fan covers for the motorhome to come from supplier re the usa but they finely arrived 2 and half months later, staff were helpfull when i rang to enquire where the covers are and tried to smooth thing over as they are trained to do so after all of that they arrived in good condition well parceled fitted great”

Helpful Report

(Showroom) - Posted 7 months ago

Hi Wayne, Thank you for your thoughtful review! We appreciate your understanding regarding the delay in receiving your fan covers. It's great to hear that our staff were able to assist you during the process and that the covers arrived in good condition and fit well. Your feedback is invaluable to us, cheers!

Posted 7 months ago

Outback Equipment is rated 4.3 based on 7,081 reviews