Outback Equipment Reviews

Name: Outback Equipment
Address: 1 Murdoch Cct, Acacia Ridge, Queensland
Rating: 4.23

4.2 Rating 6,264 Reviews

80 %

of reviewers recommend Outback Equipment

4.2

Based on 6,264 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 74%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Outback Equipment:

Outback Equipment was born from a couple of mates with a big idea and an even bigger love for the outdoors. What started in the back of a garage quickly moved to a warehouse corner and now, over 10 years later, we’re running our own full-scale warehouse and showroom storefront in Acacia Ridge, Brisbane.

We kicked off with a fascination for light bars, but it didn’t take long to realise there was a lot more gear to get excited about. Outback Equipment has since grown into one of the largest online ranges of 4x4, camping, marine, and caravanning accessories in Australia. Driven by our customers’ passion for exploring the great outdoors, we’ve expanded our space, our range, and our mission.

Whether you're planning a weekend beach trip or the big lap around Oz, getting prepped can feel like a mission. We're here to make it simple. From expert guides and part finders to trusted advice and helpful customer service, we’re your starting point for any off-grid adventure.

We only stock gear we’d use ourselves. From brands like Aussie Traveller, MSA, CampBoss, BLA, Hardkorr, Superior Engineering, Tuff Terrain and Outback Explorer. With over 250 brands on our shelves and growing, we’re proud to support fellow adventurers at every stage of their journey.

We’re 100% Aussie-owned and operated, with our Brisbane showroom open 6 days a week. Swing by Acacia Ridge Monday to Friday (8am–5pm) or Saturday (8am–1pm), or call us on 1300 854 185 to chat about your next trip.

Gear up. Get out.

Visit Website

Phone:

1300854185

Email:

marketing@outbackequipment.com.au

Location:

1 Murdoch Cct,
Acacia Ridge
Queensland
4110

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Outback Equipment 4 star review on 9th May 2025

498

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent product and quick postage”

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Posted 1 year ago

“Good service”

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Posted 1 year ago

“Poor performance, bought items instock only to be told there not, took over 2 weeks to get instock items, paid extra for express, even after the wait no offer to refund the extra for express, poor communcation nothing done till comments to online fourms. At this stage would recommend everyone to avoid”

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Posted 1 year ago

“Product was a competitive price. Fast service helpful staff . My only problem is didn't get my invoice .you got my email address and all I get is advertising.”

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Posted 1 year ago

“Quick and efficient, the customer service team are a pleasure to deal with.”

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Posted 1 year ago

“Great service, received my Kaon cargo barrier and roof shelf quickly and will packaged. The produce itself is great also.”

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Posted 1 year ago

“got excatly what i ordered happy with my purchase and delivery”

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Posted 1 year ago

“After installing my throttle controller my hilux is a different vehicle. It's amazing how you don't have any more turbo lag. Very impressed with this product I highly recommend it to those who are sceptical.”

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Posted 1 year ago

“Always happy with the quality and price of products. Also their delivery is prompt. 100% recommend buying from Outback Equipment.”

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Posted 1 year ago

“I received a 12v pump instead of 24 volt. What a fast turn around replacement. Very happy.”

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Posted 1 year ago

“Easy to deal with”

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Posted 1 year ago

“great prices , evertythimg works with no issues”

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Posted 1 year ago

“We are happy with our order, it is good quality. Unfortunately the courier service was not good, I was only notified once about parcel being delivered & they did not identify themselves, just sent an sms saying "we still have your parcel"! That was the first & only notification, I thought it was a scam & didn't respond immediately.”

Helpful Report

Posted 1 year ago

Thanks for the feedback. We can look into that and see if we can get our couriers to resolve this.

Posted 1 year ago

“Jockey wheel not accuraely described. It was not a 'standard' size so it was not fit for the purpose purchased. They would not give me a refund, offered store credit. Apparently their terms and conditions do not need to meet ACCC guidelines. Too hard to get 20kg unit back.”

Helpful Report

Posted 1 year ago

We are very proud of our commitment to all guidelines including the ACCC. The specific details of each situation are reviewed to determine the possible outcomes for customers accordingly. We are sorry you did not get the resolution you had hoped for.

Posted 1 year ago

“Love the service. Generally fast postage.”

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Posted 1 year ago

“I bought a Navigator anywhere table, it's an awesome table, easy to carry, very sturdy and works well for me, I use it as a photography table for product photography. Well package and fast shipping. Highly recommended.”

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Posted 1 year ago

“It seems excellent and I will have a better view on it when we use it for our next Camping Event in July. Ordering and Delivery was excellent”

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Posted 1 year ago

“Quality products and arrived on time”

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Posted 1 year ago

“A Great Product, very sturdy and at a good price. Does exactly what I wanted it to do. Would definitely recommend”

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Posted 1 year ago

“What great product. An essential addition for any camper/campervaner.”

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Posted 1 year ago

Outback Equipment is rated 4.2 based on 6,264 reviews