Outback Equipment Reviews

Name: Outback Equipment
Address: 1 Murdoch Cct, Acacia Ridge, Queensland
Rating: 4.23

4.2 Rating 6,261 Reviews

80 %

of reviewers recommend Outback Equipment

4.2

Based on 6,261 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 74%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Outback Equipment:

Outback Equipment was born from a couple of mates with a big idea and an even bigger love for the outdoors. What started in the back of a garage quickly moved to a warehouse corner and now, over 10 years later, we’re running our own full-scale warehouse and showroom storefront in Acacia Ridge, Brisbane.

We kicked off with a fascination for light bars, but it didn’t take long to realise there was a lot more gear to get excited about. Outback Equipment has since grown into one of the largest online ranges of 4x4, camping, marine, and caravanning accessories in Australia. Driven by our customers’ passion for exploring the great outdoors, we’ve expanded our space, our range, and our mission.

Whether you're planning a weekend beach trip or the big lap around Oz, getting prepped can feel like a mission. We're here to make it simple. From expert guides and part finders to trusted advice and helpful customer service, we’re your starting point for any off-grid adventure.

We only stock gear we’d use ourselves. From brands like Aussie Traveller, MSA, CampBoss, BLA, Hardkorr, Superior Engineering, Tuff Terrain and Outback Explorer. With over 250 brands on our shelves and growing, we’re proud to support fellow adventurers at every stage of their journey.

We’re 100% Aussie-owned and operated, with our Brisbane showroom open 6 days a week. Swing by Acacia Ridge Monday to Friday (8am–5pm) or Saturday (8am–1pm), or call us on 1300 854 185 to chat about your next trip.

Gear up. Get out.

Visit Website

Phone:

1300854185

Email:

marketing@outbackequipment.com.au

Location:

1 Murdoch Cct,
Acacia Ridge
Queensland
4110

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Outback Equipment 4 star review on 9th May 2025

498

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great price Prompt supply”

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Posted 11 months ago

“Service in shop was great but follow up communication wasn't. I had to chase parts ordered and wasn't notified of its arrival.”

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Posted 11 months ago

“Love coming to your business. Staff are always super friendly and very helpful. Every time we have visited your business you have always had what we are looking for at a great price.”

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Posted 11 months ago

“Great kit - recommend”

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Posted 11 months ago

“ordered 1500kg scales they arrived in good time haven't used them properly yet but did check caravan towball weight and they worked well.”

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Posted 11 months ago

“The outback equipment order was processed, shipped and delivered in a very short time. Really happy with the way they do business.”

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Posted 11 months ago

“God service and good product”

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Posted 11 months ago

“Generic online experience, only it took 7 days after taking my payment to dispatch my item. I wouldn't recommend the online experience if you expect a timely service as you would expect from a business with online frontage.”

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Posted 11 months ago

“Went out way to help Quick service and post”

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Posted 11 months ago

“Quick delivery Great service”

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Posted 11 months ago

“Happy with the product range and service, pricing is competitive. This is not the first purchase and we have received past products. It would be good however to receive feedback on delivery timing, as it has been 4 days since order was placed with no detail on delivery or if product was in stack.”

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Posted 11 months ago

“Recieved my foot step, tried it out today. Works really well, so much easier to get things on and off my roof rack. Highly recommended.”

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Posted 11 months ago

“Exactly what I was after, a REDARC 50 Amp 12V/24V DC to DC Dual Battery In-Vehicle Charger with Solar BCDC1250D. Again, well packaged and extremely fast delivery. Well done.”

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Posted 11 months ago

Appreciate your 5-star review Michael. We love a happy customer.

Posted 11 months ago

“poor communication, ignoring me, no refund, lying when goods were posted.”

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Posted 11 months ago

“Little noise...pumped all but 12 litres from 2 connected tanks. Easy to fit ...just where the old one sat.”

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Posted 11 months ago

“Very easy transaction on line, and prompt delivery.”

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Posted 11 months ago

“Best price an quick delivery”

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Posted 11 months ago

“Fast efficient service,goods arrived on the date specified,very happy”

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Posted 11 months ago

“I needed to cancel my order as my travel plans had changed and I would not be able to pick the order up. Even though our back equipment had not dispatched my order they refused to cancel the order. I would be extremely reluctant to ever purchase from outback equipment again and I have told many of my friends and acquaintances about my experience. Very unhappy”

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Posted 11 months ago

Thank you for providing your feedback and we are sorry to hear that your experience was not to your expectation.

Posted 11 months ago

“Awesome response and delivery time. Very impressed with product. Highly recommended”

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Posted 11 months ago

Outback Equipment is rated 4.2 based on 6,261 reviews