Outback Equipment Reviews

Name: Outback Equipment
Address: 1 Murdoch Cct, Acacia Ridge, Queensland
Rating: 4.23

4.2 Rating 6,260 Reviews

80 %

of reviewers recommend Outback Equipment

4.2

Based on 6,260 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 74%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Outback Equipment:

Outback Equipment was born from a couple of mates with a big idea and an even bigger love for the outdoors. What started in the back of a garage quickly moved to a warehouse corner and now, over 10 years later, we’re running our own full-scale warehouse and showroom storefront in Acacia Ridge, Brisbane.

We kicked off with a fascination for light bars, but it didn’t take long to realise there was a lot more gear to get excited about. Outback Equipment has since grown into one of the largest online ranges of 4x4, camping, marine, and caravanning accessories in Australia. Driven by our customers’ passion for exploring the great outdoors, we’ve expanded our space, our range, and our mission.

Whether you're planning a weekend beach trip or the big lap around Oz, getting prepped can feel like a mission. We're here to make it simple. From expert guides and part finders to trusted advice and helpful customer service, we’re your starting point for any off-grid adventure.

We only stock gear we’d use ourselves. From brands like Aussie Traveller, MSA, CampBoss, BLA, Hardkorr, Superior Engineering, Tuff Terrain and Outback Explorer. With over 250 brands on our shelves and growing, we’re proud to support fellow adventurers at every stage of their journey.

We’re 100% Aussie-owned and operated, with our Brisbane showroom open 6 days a week. Swing by Acacia Ridge Monday to Friday (8am–5pm) or Saturday (8am–1pm), or call us on 1300 854 185 to chat about your next trip.

Gear up. Get out.

Visit Website

Phone:

1300854185

Email:

marketing@outbackequipment.com.au

Location:

1 Murdoch Cct,
Acacia Ridge
Queensland
4110

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Outback Equipment 4 star review on 9th May 2025

498

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Yes I am happy with my purchase.”

Helpful Report

Posted 11 months ago

“Couldn't have been more helpful great people to deal with highly recommend 👌”

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Posted 11 months ago

“Customer service I received was awesome, however as per last time the shipping is the concern when ordering through Outback Equipment. Half of my roof rack that was out of stock arrived first, and the part that was in stock appeared to spend over a week with the courier before showing up much later. I'll probably order again, but I know to expect that delivery is not always on point.”

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Posted 11 months ago

“One hose was blocked due to overtighted fittings on the oring. It was a easy fix in the end but quality control could have been better”

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Posted 11 months ago

“Goods delivered promptly and as specified.”

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Posted 11 months ago

“Well priced good product and fast shipping”

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Posted 11 months ago

“Happy with the pans. Great product.”

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Posted 11 months ago

“Awesome service and communication”

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Posted 11 months ago

“Awesome service and a great product”

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Posted 11 months ago

“Hi didn't receive first parcel then asked for replacement and we're still waiting.”

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Posted 11 months ago

“The Team at Outback Equipment were extemley helpful and friendly, highly recommend them.”

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Posted 11 months ago

Thanks again for being a loyal customer and writing this awesome review.

Posted 11 months ago

“Order process was easy. Product delivered promptly was well packed and I damaged. Great efficient service”

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Posted 11 months ago

“not sure what BOB bought but i did make a purchase. my name is Paul not bob. all emails from this purchase have been sent to bob. so when you get my name correct i will give a proper review.i have sent a previous email about this but got no reply”

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Posted 11 months ago

“Thanks guys I can’t complain about anything when you live in Darwin everything takes time to arrive and you were quite quick to respond and send cheers 🍻”

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Posted 11 months ago

“given wrong lead times on product no communication unless I chased up will not be buying from them again”

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Posted 11 months ago

“Good service with good quality products”

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Posted 11 months ago

“Ordered campsight book several weeks ago and still waiting for delivery. Col McInnes in”

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Posted 11 months ago

Hi Colin. So sorry for the delay. Our team did mention it was sold out when you ordered it and we still are waiting on the order to come in. Expecting it this week. Thanks so much for your patience.

Posted 11 months ago

“I am very happy with my purchase from outback equipment, those angled aerial brackets look so good and jsut complete the look I wanted”

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Posted 11 months ago

“I went there to buy side mirrors. The guys were helpful and quite happy to open different products up to see which best suited my car.”

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Posted 11 months ago

“Great product great service”

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Posted 11 months ago

Outback Equipment is rated 4.2 based on 6,260 reviews