Outback Equipment Reviews

Name: Outback Equipment
Address: 1 Murdoch Cct, Acacia Ridge, Queensland
Rating: 4.23

4.2 Rating 6,285 Reviews

80 %

of reviewers recommend Outback Equipment

4.2

Based on 6,285 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 74%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Outback Equipment:

Outback Equipment was born from a couple of mates with a big idea and an even bigger love for the outdoors. What started in the back of a garage quickly moved to a warehouse corner and now, over 10 years later, we’re running our own full-scale warehouse and showroom storefront in Acacia Ridge, Brisbane.

We kicked off with a fascination for light bars, but it didn’t take long to realise there was a lot more gear to get excited about. Outback Equipment has since grown into one of the largest online ranges of 4x4, camping, marine, and caravanning accessories in Australia. Driven by our customers’ passion for exploring the great outdoors, we’ve expanded our space, our range, and our mission.

Whether you're planning a weekend beach trip or the big lap around Oz, getting prepped can feel like a mission. We're here to make it simple. From expert guides and part finders to trusted advice and helpful customer service, we’re your starting point for any off-grid adventure.

We only stock gear we’d use ourselves. From brands like Aussie Traveller, MSA, CampBoss, BLA, Hardkorr, Superior Engineering, Tuff Terrain and Outback Explorer. With over 250 brands on our shelves and growing, we’re proud to support fellow adventurers at every stage of their journey.

We’re 100% Aussie-owned and operated, with our Brisbane showroom open 6 days a week. Swing by Acacia Ridge Monday to Friday (8am–5pm) or Saturday (8am–1pm), or call us on 1300 854 185 to chat about your next trip.

Gear up. Get out.

Visit Website

Phone:

1300854185

Email:

marketing@outbackequipment.com.au

Location:

1 Murdoch Cct,
Acacia Ridge
Queensland
4110

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Outback Equipment 4 star review on 9th May 2025

498

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I find Outback Equipment has high quality products at ver good prices.”

Helpful Report

Posted 1 year ago

“Service and products are good however with a recent phone order and visiting last Saturday for another purchase there is a problem with me receiving the emailed receipt. We had to follow up and get the phone order receipt resent which we received. Saturday's receipt we stil have to follow up with the staff. In saying that there is no problem however receiving the promotional emails?????”

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Posted 1 year ago

“Fast delivery on time correct priduct whwt more can I say Cheers”

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Posted 1 year ago

“I was told I would be contacted that day a week later and I’m still waiting”

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Posted 1 year ago

“Product is does not fit together, 12v camp shower and turf terrain 40ltr foot well tank. Pump won't fit through the hole.”

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Posted 1 year ago

“If an item is not in stock , this should be mentioned when ordering or on the website , so we know before hand . I order an item 3 weeks ago for my Easter trip and now I’m told it will not be delivered to after Easter .”

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Posted 1 year ago

“The service was great and was despatched very quickley and the delivery was great”

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Posted 1 year ago

“My first 2 orders arrived quickly without any fuss. I purchased another order on the 4th of march and I haven't heard a thing no tracking notice nothing.”

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Posted 1 year ago

“You have a great range and competitive prices and easy to use web site. A bit slow on delivery though, goods shipped two weeks after ordering, received goods almost three weeks after ordering. Maybe you are very busy?????. Thank You”

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Posted 1 year ago

“The parts for my caravan arrived in good condition. The three way door catch has been fitted and works well. An instruction sheet would have been a good idea.”

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Posted 1 year ago

“Absolutely 💯 love ❤️ these saucepans and fry pan. So easy to use.”

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Posted 1 year ago

“I checked three times with the staff at Outback Equipment when my order was going to be delivered as I was going away and they didn’t know what had been delivered from Kaon in this computer age of tracking deliveries. Even one day before I was going away they couldn’t work out that it was too late to make the delivery. So disappointed in the companies staff training as have had no problems with Bunnings, BCF, Myer. David Jones, Qantas, Amazon or Catch. Don’t know if it was delivered as I’m holiday”

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Posted 1 year ago

“never had an issue, will buy again”

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Posted 1 year ago

“Chair took nearly two months to arrive even though it was showing in stock at the time of purchase. I had to continually chase customer service asking for updates”

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Posted 1 year ago

“Excellent service, good product.”

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Posted 1 year ago

“Solar mount brackets arrived well packed and ahead of estimated delivery time. They fitted the panels PERFECTLY and are of extremely high quality. Very easy to install.”

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Posted 1 year ago

“Received 1 item and then never received the other well over a month called 3 times to sort it out then never received shipping information or updates to when item was arriving or much of an apology or anything, and yes checked all junk folders and inbox”

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Posted 1 year ago

“Part did not work when it arrived It's been 13 days since we contacted Outback Equipment for a refund. Have heard nothing. Not a great experience.”

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Posted 1 year ago

“Love the equipment and the service”

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Posted 1 year ago

“Product is fine. Delivery was poor”

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Posted 1 year ago

Outback Equipment is rated 4.2 based on 6,285 reviews