Outback Equipment Reviews

Name: Outback Equipment
Address: 1 Murdoch Cct, Acacia Ridge, Queensland
Rating: 4.26

4.3 Rating 6,647 Reviews

80 %

of reviewers recommend Outback Equipment

About Outback Equipment:

Outback Equipment was born from a couple of mates with a big idea and an even bigger love for the outdoors. What started in the back of a garage quickly moved to a warehouse corner and now, over 10 years later, we’re running our own full-scale warehouse and showroom storefront in Acacia Ridge, Brisbane.

We kicked off with a fascination for light bars, but it didn’t take long to realise there was a lot more gear to get excited about. Outback Equipment has since grown into one of the largest online ranges of 4x4, camping, marine, and caravanning accessories in Australia. Driven by our customers’ passion for exploring the great outdoors, we’ve expanded our space, our range, and our mission.

Whether you're planning a weekend beach trip or the big lap around Oz, getting prepped can feel like a mission. We're here to make it simple. From expert guides and part finders to trusted advice and helpful customer service, we’re your starting point for any off-grid adventure.

We only stock gear we’d use ourselves. From brands like Aussie Traveller, MSA, CampBoss, BLA, Hardkorr, Superior Engineering, Tuff Terrain and Outback Explorer. With over 250 brands on our shelves and growing, we’re proud to support fellow adventurers at every stage of their journey.

We’re 100% Aussie-owned and operated, with our Brisbane showroom open 6 days a week. Swing by Acacia Ridge Monday to Friday (8am–5pm) or Saturday (8am–1pm), or call us on 1300 854 185 to chat about your next trip.

Gear up. Get out.

Visit Website

Phone:

1300854185

Email:

marketing@outbackequipment.com.au

Location:

1 Murdoch Cct,
Acacia Ridge
Queensland
4110

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Outback Equipment 5 star review on 13th June 2025

509

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I never received it as you were out of stock and did not let me know and this request for a product review just goes to show how out of touch you are with your customers”

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Posted 2 years ago

“I have not received it yet”

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Posted 2 years ago

“Product knowledge is poor, I had to figure out which spacer I needed to fit these legs listed as vortex to vortex. Unable to help but perfectly happy to fill my email with daily spam”

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Posted 2 years ago

“Payed $10 for express shipping. Took them a week to post the item :(”

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Posted 2 years ago

“Ordered rhino rack bars for fuso canter at Black Friday sales was told over the phone that they were not in stock (which is fine) and that outback equipment would receive them in a week. Rang back wk of Christmas bars still not in stock and would receive an email with updated delivery time. Waited a week still no email, rang back still no estimated time so cancelled order. Never had an issue before with outback equipment. Totally understand that they are not common and no stock which is not your fault. But to be told outback would receive in a week (waited a month) and I would be notified via email and not happen is the disappointing part.”

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Posted 2 years ago

“Terrible terrible terrible. After contacting them 4 times over the space of 3 or 4 weeks. I still don’t have an answer of when my order will be shipped and completed. There was no message in the website explaining a delay in stock arriving. They said the item was in stock. It’s now been 5 weeks since o placed my order and I still have no idea of when I’ll receive my stuff. Buyers beware!”

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Posted 2 years ago

“"Reviews help you become a better business"? This survey states... you want my review? well listen to your customers and check your reviews! You could start by having things 'in stock' or communicate with your customers to let them know items are out of stock. Your communication is HORRIBLE! I paid $19 express shipping for my order to arrive 17 days after I placed my order. Your company is an ABSOLUTE JOKE! The reviews speak for itself”

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Posted 2 years ago

“The Brackets didn't show up”

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Posted 2 years ago

“I Would not recommend Them ,Outback has Very Slow deliverys ,no communication on deliverys services,As soon as purchase you are bombarded by emails advertising other products, but nothing on the order . ITs Funny I made many other orders on the same day many from over seas companies all arrived within 14 days . the wait its not worth any of their offers .”

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Posted 2 years ago

“Absolutely appaled, bought unit and came cracked and not working get ghosted for weeks with no reply then expect me to have a printer to print return labels,would not shop with this company again dodgy as”

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Posted 2 years ago

“Unfortunately, the Item took 5 weeks to be delivered. It had to go to New Zealand. However, it had not even left Australia for the first 4 weeks! Purchased 2nd Dec, arrived 9th January.”

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Posted 2 years ago

“Ordered on the 6th of Dec as it was stated on the site I would receive it before Christmas. After not receiving it getting close to Christmas I contacted you and was informed that stock was sold out - which wasn't indicated online - nor was I informed of the fact I'd be waiting and likely not get it before Christmas. Really poor form as the reason I went with uou was because it was in stock and available for a Christmas present.”

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Posted 2 years ago

“Been waiting 5 weeks and still haven’t received items”

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Posted 2 years ago

“i ordered a dome light sent on the 8/12/2022 was charged on invoice n653116 hasent arrived yet rang outback a week ago guy said will check and let me know nothing yet what know??”

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Posted 2 years ago

“Unfortunately I did not have a very good experience with Outback Equipment. My order was placed 4 weeks before Christmas as it was a gift for my son. I received no correspondence or updates concerning my order, so as it got closer to Christmas Day, I contacted your business to find out if I was going to receive it in time. I was told that it had been dispatched that very day ( what a coincidence!) I was also told that it should arrive in time for Christmas Day, which it did not. I could understand if the items had been out of stock or similar but I received no correspondence to inform me of this or any other supply issues. As a result, I did not have this gift for my son for Christmas and was very disappointed about this. I would not recommend Outback Equipment in the future.”

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Posted 2 years ago

“Service was very poor. Took 2 weeks to get any notification of tracking. I made 3 phone calls to try find out what was going on before I went on holidays. Each time I called I was told they would have to call me back, never received a call back. In these calls I mentions that I would pick them up if they were at the factory etc. When I finally got onto someone who told me where they were, he said they had been posted 1hr ago. So I then had to organise someone to keep checking around home while I was away. Very bad experience”

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Posted 2 years ago

“Wrong product”

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Posted 2 years ago

“I haven’t received the goods. I have raised a separate enquiry”

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Posted 2 years ago

“Would not order from them again placed a order to be told when I rang them a week later to be told it wasn’t in stock for another 3 weeks put out of stock on it in the first place 😡”

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Posted 2 years ago

“Worst company to deal with, EVER! They take your money and it’s only when you ring 3 weeks later they tell you it’s in transit but they don’t know where because the tracking number they promised before sale never happened. I ended up cancelling sale and had to lodge a Paypal dispute to get my $500 backs, which still took 6 weeks. I’m convinced they sell stuff they don’t have any stock of, it’s the third and last time for me now. I ordered the same product thru Camp Smart and got it in 3 days and it was cheaper. Camp Smart all the way!!!”

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Posted 2 years ago

Outback Equipment is rated 4.3 based on 6,647 reviews