Outback Equipment Reviews

Name: Outback Equipment
Address: 1 Murdoch Cct, Acacia Ridge, Queensland
Rating: 4.27

4.3 Rating 7,066 Reviews

81 %

of reviewers recommend Outback Equipment

About Outback Equipment:

Outback Equipment was born from a couple of mates with a big idea and an even bigger love for the outdoors. What started in the back of a garage quickly moved to a warehouse corner and now, over 10 years later, we’re running our own full-scale warehouse and showroom storefront in Acacia Ridge, Brisbane.

We kicked off with a fascination for light bars, but it didn’t take long to realise there was a lot more gear to get excited about. Outback Equipment has since grown into one of the largest online ranges of 4x4, camping, marine, and caravanning accessories in Australia. Driven by our customers’ passion for exploring the great outdoors, we’ve expanded our space, our range, and our mission.

Whether you're planning a weekend beach trip or the big lap around Oz, getting prepped can feel like a mission. We're here to make it simple. From expert guides and part finders to trusted advice and helpful customer service, we’re your starting point for any off-grid adventure.

We only stock gear we’d use ourselves. From brands like Aussie Traveller, MSA, CampBoss, BLA, Hardkorr, Superior Engineering, Tuff Terrain and Outback Explorer. With over 250 brands on our shelves and growing, we’re proud to support fellow adventurers at every stage of their journey.

We’re 100% Aussie-owned and operated, with our Brisbane showroom open 6 days a week. Swing by Acacia Ridge Monday to Friday (8am–5pm) or Saturday (8am–1pm), or call us on 1300 854 185 to chat about your next trip.

Gear up. Get out.

Visit Website

Phone:

1300854185

Email:

marketing@outbackequipment.com.au

Location:

1 Murdoch Cct,
Acacia Ridge
Queensland
4110

Write Your review

Tell us how Outback Equipment made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Outback Equipment 5 star review on 25th October 2025

516

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Where to start! Product supplied did not fit my car. Spent a week in panel repairs sorting it out and getting from another supplier. Spent hours on customer support lines trying to sort refund for wrong part. Still not resolved. In a nutshell, bad initial advice, woeful customer service. Hopeless support. Will never ever shop at Outdoor Epuipment again.”

Helpful Report

Posted 2 years ago

“Was sent all the wrong fitting items. Seat covers did not fit a Dmax 21 and the dash mate is too big and does not fit either.”

Helpful Report

Posted 2 years ago

“Got an email saying stock was in and could order. Click on the link and it still says sold out!!!”

Helpful Report

Posted 2 years ago

“From placing the phone order and getting that wrong to getting sold second-hand stuff that was rejected for return/exchange I will not buy from them again.”

Helpful Report

Posted 2 years ago

“Terrible. Do not answer phone. Do not return voicemail. Do not reply to email and then they cancel order. Could they be any worse? ZERO stars.”

Helpful Report

Posted 2 years ago

“2 months has passed and I still haven’t received my item , tried calling both Aramex and outback equipment and they still can’t tell me when it’s going to be delivered”

Helpful Report

Posted 2 years ago

“I never received it as you were out of stock and did not let me know and this request for a product review just goes to show how out of touch you are with your customers”

Helpful Report

Posted 2 years ago

“I have not received it yet”

Helpful Report

Posted 2 years ago

“Product knowledge is poor, I had to figure out which spacer I needed to fit these legs listed as vortex to vortex. Unable to help but perfectly happy to fill my email with daily spam”

Helpful Report

Posted 2 years ago

“Payed $10 for express shipping. Took them a week to post the item :(”

Helpful Report

Posted 2 years ago

“Ordered rhino rack bars for fuso canter at Black Friday sales was told over the phone that they were not in stock (which is fine) and that outback equipment would receive them in a week. Rang back wk of Christmas bars still not in stock and would receive an email with updated delivery time. Waited a week still no email, rang back still no estimated time so cancelled order. Never had an issue before with outback equipment. Totally understand that they are not common and no stock which is not your fault. But to be told outback would receive in a week (waited a month) and I would be notified via email and not happen is the disappointing part.”

Helpful Report

Posted 2 years ago

“Terrible terrible terrible. After contacting them 4 times over the space of 3 or 4 weeks. I still don’t have an answer of when my order will be shipped and completed. There was no message in the website explaining a delay in stock arriving. They said the item was in stock. It’s now been 5 weeks since o placed my order and I still have no idea of when I’ll receive my stuff. Buyers beware!”

Helpful Report

Posted 2 years ago

“"Reviews help you become a better business"? This survey states... you want my review? well listen to your customers and check your reviews! You could start by having things 'in stock' or communicate with your customers to let them know items are out of stock. Your communication is HORRIBLE! I paid $19 express shipping for my order to arrive 17 days after I placed my order. Your company is an ABSOLUTE JOKE! The reviews speak for itself”

Helpful Report

Posted 2 years ago

“The Brackets didn't show up”

Helpful Report

Posted 2 years ago

“I Would not recommend Them ,Outback has Very Slow deliverys ,no communication on deliverys services,As soon as purchase you are bombarded by emails advertising other products, but nothing on the order . ITs Funny I made many other orders on the same day many from over seas companies all arrived within 14 days . the wait its not worth any of their offers .”

Helpful Report

Posted 2 years ago

“Absolutely appaled, bought unit and came cracked and not working get ghosted for weeks with no reply then expect me to have a printer to print return labels,would not shop with this company again dodgy as”

Helpful Report

Posted 2 years ago

“Unfortunately, the Item took 5 weeks to be delivered. It had to go to New Zealand. However, it had not even left Australia for the first 4 weeks! Purchased 2nd Dec, arrived 9th January.”

Helpful Report

Posted 2 years ago

“Ordered on the 6th of Dec as it was stated on the site I would receive it before Christmas. After not receiving it getting close to Christmas I contacted you and was informed that stock was sold out - which wasn't indicated online - nor was I informed of the fact I'd be waiting and likely not get it before Christmas. Really poor form as the reason I went with uou was because it was in stock and available for a Christmas present.”

Helpful Report

Posted 2 years ago

“Been waiting 5 weeks and still haven’t received items”

Helpful Report

Posted 2 years ago

“i ordered a dome light sent on the 8/12/2022 was charged on invoice n653116 hasent arrived yet rang outback a week ago guy said will check and let me know nothing yet what know??”

Helpful Report

Posted 2 years ago

Outback Equipment is rated 4.3 based on 7,066 reviews