Outback Equipment Reviews

Name: Outback Equipment
Address: 1 Murdoch Cct, Acacia Ridge, Queensland
Rating: 4.27

4.3 Rating 7,066 Reviews

81 %

of reviewers recommend Outback Equipment

About Outback Equipment:

Outback Equipment was born from a couple of mates with a big idea and an even bigger love for the outdoors. What started in the back of a garage quickly moved to a warehouse corner and now, over 10 years later, we’re running our own full-scale warehouse and showroom storefront in Acacia Ridge, Brisbane.

We kicked off with a fascination for light bars, but it didn’t take long to realise there was a lot more gear to get excited about. Outback Equipment has since grown into one of the largest online ranges of 4x4, camping, marine, and caravanning accessories in Australia. Driven by our customers’ passion for exploring the great outdoors, we’ve expanded our space, our range, and our mission.

Whether you're planning a weekend beach trip or the big lap around Oz, getting prepped can feel like a mission. We're here to make it simple. From expert guides and part finders to trusted advice and helpful customer service, we’re your starting point for any off-grid adventure.

We only stock gear we’d use ourselves. From brands like Aussie Traveller, MSA, CampBoss, BLA, Hardkorr, Superior Engineering, Tuff Terrain and Outback Explorer. With over 250 brands on our shelves and growing, we’re proud to support fellow adventurers at every stage of their journey.

We’re 100% Aussie-owned and operated, with our Brisbane showroom open 6 days a week. Swing by Acacia Ridge Monday to Friday (8am–5pm) or Saturday (8am–1pm), or call us on 1300 854 185 to chat about your next trip.

Gear up. Get out.

Visit Website

Phone:

1300854185

Email:

marketing@outbackequipment.com.au

Location:

1 Murdoch Cct,
Acacia Ridge
Queensland
4110

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Outback Equipment 5 star review on 25th October 2025

516

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Items took almost 3 weeks to leave the warehouse then when it all arrived items were not in packages and missing items I called them which we got told to email pictures but never heard back was definitely a shame only decent thing was customer service was nice on the phone however it didn’t help our situation”

Helpful Report

Posted 2 years ago

“extended delivery times - not as advertised”

Helpful Report

Posted 2 years ago

“I bought a 80mm towball online back on the 4th of November specifically to mount a bike rack for the upcoming xmas camping trip. After hearing nothing for a few weeks I checked online and noticed the order was still yet to be picked. I then contacted customer service and the guy was helpful, letting me know the item was on backorder and due in a weeks time and would I still like to proceed. I said yes i would wait. The item was then shipped on the 6th of Dec and arrived on the 13th of Dec. HOWEVER, the item delivered was a standard 62mm towball not the 80mm one I specifically needed. I then emailed customer service again, but have yet to recieve a reply. Long story short, no bikes at camping this year. Booo.”

Helpful Report

Posted 2 years ago

“I ordered these parts in November and received an email shortly after saying they had been dispatched When they didn't arrive I sent a further email and was then informed that they were not in stock and are expected the following day and would be dispatched. They had still not been received by Jan 4th so sent another email and am waiting for a reply. Very disappointed as I could have bought these parts somewhere else.”

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Posted 2 years ago

“not happy with this product groans and moans noisy should ask for refund.”

Helpful Report

Posted 2 years ago

“The initial experience was ok , delivery was slow but got here , the discovery of a missing component has been below average , I spoke to your team , sent the relevant photos asked for & have heard nothing since . So my experience on a whole ? Not a happy camper !”

Helpful Report

Posted 2 years ago

“Waited a month and still no delivery. Contacted the Outback crew on 5 different occasions and they didn’t reply, even though they said they would call me back , email on so many different occasions etc etc. Apparently, the courier has lost it. I say BS. They just didn’t send it. The last contact I made I had to explain the whole issue again, at which point I had to demand a full refund. The service is really slow and really poor. Such a waste of my time. Be careful buying from this store.”

Helpful Report

Posted 2 years ago

“Turned damaged still trying to get it sorted 2 months later”

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Posted 2 years ago

“Why did I have to wait so long? I live 90 minutes from Brisbane on Sunshine Coast.”

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Posted 2 years ago

“Paid for items that you don’t have in stock paid in good faith and then found out you got to wait over a month for delivery with no notification and I got to ring to found out the time of delivery But kept the money in your bank collecting interest on my money and no product I will give you another go but not for a while”

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Posted 2 years ago

“Slowest shipment just about ever. I had stuff from US and Germany beat you guys. And I had to send a msg asking where my order was.”

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Posted 2 years ago

“Still waiting on delivery. Pathetic delivery times .only got half my order.”

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Posted 2 years ago

“I ordered black Stealth maxtrax extremes and received bright great Maxtrax. 😔”

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Posted 2 years ago

“I received what I believe is the wrong product as the stencil does not line up. not happy at all”

Helpful Report

Posted 2 years ago

“Still waiting for the item I ordered on December 4th for Christmas. Guess I am late with the gift”

Helpful Report

Posted 2 years ago

“I’ve been waiting since 24th November with zero goods and zero communication. Not good.”

Helpful Report

Posted 2 years ago

“Wouldn’t refund despite “universal” mirrors not fitting the car and being a safety issue. Forced into store credit.”

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Posted 2 years ago

“Have not got the product it is out of stock”

Helpful Report

Posted 2 years ago

“Ordered an in stock item on the 6/12. Sent an equity email on 12/12 asking when it was likely to have its status changed from PICK to TRANSPORTED - no reply from email. Rang on 14/12 and spoke to someone who told me it would be packed and sent that day. Rang Monday 19/12 as status still had not changed from PICK. Was told item had been in stock the whole time and not sure why it hadn’t been picked and posted for 12 days. Requested refund as item was definitely not going to arrive by Friday 23rd for a Christmas present.”

Helpful Report

Posted 2 years ago

“The company is great to deal with and the staff helpful. The couriers they use however are absolutely hopeless. After 10 days our order was still not delivered and repeated phone calls to the courier company were either not answered or were answered by people who did not speak English and clearly could not be understood. Our order only had to be delivered 77klms. We then had to travel to the store and collect our order which cost us money when the delivery was included in the price we initially paid. The setback cost us additional time and put back the fitting by a professional booked to do the job The courier company downgrades this business to a very poor.”

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Posted 2 years ago

Outback Equipment is rated 4.3 based on 7,066 reviews