Outback Equipment Reviews

Name: Outback Equipment
Address: 1 Murdoch Cct, Acacia Ridge, Queensland
Rating: 4.22

4.2 Rating 6,215 Reviews

80 %

of reviewers recommend Outback Equipment

4.2

Based on 6,215 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 74%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Outback Equipment:

Outback Equipment was born from a couple of mates with a big idea and an even bigger love for the outdoors. What started in the back of a garage quickly moved to a warehouse corner and now, over 10 years later, we’re running our own full-scale warehouse and showroom storefront in Acacia Ridge, Brisbane.

We kicked off with a fascination for light bars, but it didn’t take long to realise there was a lot more gear to get excited about. Outback Equipment has since grown into one of the largest online ranges of 4x4, camping, marine, and caravanning accessories in Australia. Driven by our customers’ passion for exploring the great outdoors, we’ve expanded our space, our range, and our mission.

Whether you're planning a weekend beach trip or the big lap around Oz, getting prepped can feel like a mission. We're here to make it simple. From expert guides and part finders to trusted advice and helpful customer service, we’re your starting point for any off-grid adventure.

We only stock gear we’d use ourselves. From brands like Aussie Traveller, MSA, CampBoss, BLA, Hardkorr, Superior Engineering, Tuff Terrain and Outback Explorer. With over 250 brands on our shelves and growing, we’re proud to support fellow adventurers at every stage of their journey.

We’re 100% Aussie-owned and operated, with our Brisbane showroom open 6 days a week. Swing by Acacia Ridge Monday to Friday (8am–5pm) or Saturday (8am–1pm), or call us on 1300 854 185 to chat about your next trip.

Gear up. Get out.

Visit Website

Phone:

1300854185

Email:

marketing@outbackequipment.com.au

Location:

1 Murdoch Cct,
Acacia Ridge
Queensland
4110

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Outback Equipment 4 star review on 9th May 2025

497

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We have purchased 3 items recently 1 being a set of saucepans that can be used on induction stove top. And was very pleased with the quick delivery and the product”

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Posted 7 months ago

“Will never buy anything from you ever again”

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Posted 7 months ago

Hi Joshua, We’re sorry your experience didn’t match your expectations. It was an uncommon instance, and we’ll do better in the future.

Posted 7 months ago

“All ok works well”

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Posted 7 months ago

“We bought a caravan cover, staff we very helpful explaining how to measure etc. find it easy to fit following the instructions, fits like a glove, looks great.”

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Posted 7 months ago

“Can't really review yet. Parcel had been delayed. I have no idea when it'll come. Cheers.”

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Posted 7 months ago

Hi Jason, We are sorry to hear about the delay! Please check your tracking as there has been an update today. Please reach out to our customer service team if there are any further issues.

Posted 7 months ago

“Excellent after sales, needed replacement item and could not wish for better service.”

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Posted 7 months ago

“Had the item I ordered. Goods as described good communication, will trade again thanks.”

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Posted 7 months ago

“Still waiting on a tax invoice for the goods that I picked up and also when the order that I placed will be dispatched”

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Posted 7 months ago

“Unfortunately our experience was not good ! Wrong product sent but had to return it at our expense and no responsibility taken by them then had to chase up that they had received the return after a week of it being received by them Very poor service ECT. Unfortunately would not use again or recommend!”

Helpful Report

Posted 7 months ago

Hi Stephen, I can see that you are currently in contact with us to give you a hand with the return of the incorrectly purchased item to make sure that your return is exchanged for the correct item. We are happy to be of assistance in any situation, if there is anything further that you need please do not hesitate to ask.

Posted 7 months ago

“Brilliant product range, price and most importantly customer service. Highly recommend.”

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Posted 7 months ago

“Our No.1 go to for all our camping needs.”

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Posted 7 months ago

That makes us so happy to hear! Thanks so much Stuart. Hope to see you again soon.

Posted 7 months ago

“Very reliable fast delivery”

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Posted 7 months ago

Thankyou for the update. We love it when things arrive quickly. Appreciate the feedback.

Posted 7 months ago

“Shipping was quick website easy to use. Tyre deflectors are mint easy to use. The multi tyre inflator is good but confused why it has 2 short hoses and 2 long hoses used it to pump tires up checked then after words the fronts were 37 and rears 47 surely the hoses being the same.length would even it out abit more?”

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Posted 7 months ago

“Fans we purchased were exactly what we needed and are great quality as always. Would have given 5 stars except for your choice of delivery service. Ten days from South Brisbane to North Brisbane is an absolute joke. Please consider changing your delivery service.”

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Posted 7 months ago

“it was good, works well”

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Posted 7 months ago

“The product was perfect for my needs, it was delivered in a timely manner and packaged perfectly. Very happy and thank you.”

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Posted 7 months ago

“Paid and received the goods very quickly all as should be would definitely use them again”

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Posted 7 months ago

“Excellent service at the front door. Product knowledge and the guys in the shed all smiling.”

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Posted 7 months ago

“Definitely will not be purchasing off these guys again. Why ? I made an error while purchasing an item, once paid I realised instantly and called the help line only to be told bad luck. Not help what so ever. 😕”

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Posted 7 months ago

Hi Joe, We’re sorry your experience didn’t match your expectations. It was an uncommon instance, thank you for bringing this to our attention.

Posted 7 months ago

“Really great stuff and not too long on delivery time”

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Posted 7 months ago

Outback Equipment is rated 4.2 based on 6,215 reviews