Outback Equipment Reviews

Name: Outback Equipment
Address: 1 Murdoch Cct, Acacia Ridge, Queensland
Rating: 4.26

4.3 Rating 6,644 Reviews

80 %

of reviewers recommend Outback Equipment

About Outback Equipment:

Outback Equipment was born from a couple of mates with a big idea and an even bigger love for the outdoors. What started in the back of a garage quickly moved to a warehouse corner and now, over 10 years later, we’re running our own full-scale warehouse and showroom storefront in Acacia Ridge, Brisbane.

We kicked off with a fascination for light bars, but it didn’t take long to realise there was a lot more gear to get excited about. Outback Equipment has since grown into one of the largest online ranges of 4x4, camping, marine, and caravanning accessories in Australia. Driven by our customers’ passion for exploring the great outdoors, we’ve expanded our space, our range, and our mission.

Whether you're planning a weekend beach trip or the big lap around Oz, getting prepped can feel like a mission. We're here to make it simple. From expert guides and part finders to trusted advice and helpful customer service, we’re your starting point for any off-grid adventure.

We only stock gear we’d use ourselves. From brands like Aussie Traveller, MSA, CampBoss, BLA, Hardkorr, Superior Engineering, Tuff Terrain and Outback Explorer. With over 250 brands on our shelves and growing, we’re proud to support fellow adventurers at every stage of their journey.

We’re 100% Aussie-owned and operated, with our Brisbane showroom open 6 days a week. Swing by Acacia Ridge Monday to Friday (8am–5pm) or Saturday (8am–1pm), or call us on 1300 854 185 to chat about your next trip.

Gear up. Get out.

Visit Website

Phone:

1300854185

Email:

marketing@outbackequipment.com.au

Location:

1 Murdoch Cct,
Acacia Ridge
Queensland
4110

Write Your review

Tell us how Outback Equipment made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Outback Equipment 5 star review on 13th June 2025

509

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Received a product that was faulty. Emailed them and kept getting passed on to someone else before someone tried to say there was nothing wrong with it. Got in touch with the manufacturer and they agreed they were faulty and sent a new set without any issues.”

Helpful Report

Posted 1 year ago

Sorry to have let you down on this occasion Chris. We have updated our processes and appreciate your feedback.

Posted 1 year ago

“I got the quick connect trye deflators, used them 4 days later on my car for the first time, they broke and let all the air put of my tyres”

Helpful Report

Posted 1 year ago

“I was told I would be contacted that day a week later and I’m still waiting”

Helpful Report

Posted 1 year ago

“If an item is not in stock , this should be mentioned when ordering or on the website , so we know before hand . I order an item 3 weeks ago for my Easter trip and now I’m told it will not be delivered to after Easter .”

Helpful Report

Posted 1 year ago

“I checked three times with the staff at Outback Equipment when my order was going to be delivered as I was going away and they didn’t know what had been delivered from Kaon in this computer age of tracking deliveries. Even one day before I was going away they couldn’t work out that it was too late to make the delivery. So disappointed in the companies staff training as have had no problems with Bunnings, BCF, Myer. David Jones, Qantas, Amazon or Catch. Don’t know if it was delivered as I’m holiday”

Helpful Report

Posted 1 year ago

“Received 1 item and then never received the other well over a month called 3 times to sort it out then never received shipping information or updates to when item was arriving or much of an apology or anything, and yes checked all junk folders and inbox”

Helpful Report

Posted 1 year ago

“Part did not work when it arrived It's been 13 days since we contacted Outback Equipment for a refund. Have heard nothing. Not a great experience.”

Helpful Report

Posted 1 year ago

“I haven't seen this product yet? Has it been dispatched? Let me know hiw tontrack it down? Thanks Glenn”

Helpful Report

Posted 1 year ago

“A little disappointed with my purchase but no fault of yours. The Barrel and Key are to narrow for the lock in my unit and unfortunately there are no part numbers on either the one ordered or the old one that is jammed. The diameter of the barrel of the one I require is 14mm ( the one received 12mm) and the head is 18.5mm diameter (the one received is 15.5mm) Otherwise the measurements of length is the same on bot Do you have the larger one and if so what is the cost please.”

Helpful Report

Posted 1 year ago

“Waiting five weeks for a cast net. Where is it.”

Helpful Report

Posted 1 year ago

“2nd order, 2nd time I have had to return, wrong item sent both times.”

Helpful Report

Posted 1 year ago

“Wrong items were sent to me then the onus was left on me to get the wrong parcel to auspost before they would send me the correct items which were already paid for. Luckily i wasnt in desperate need of my items. I will say their communication was good.”

Helpful Report

Posted 1 year ago

“The hose connected to the Whale caravan connection is of such poor quality that it blew a hole in it at the first caravan park we stayed in. I have therefore reduced that hose & connected another prv at the tap which works fine.”

Helpful Report

Posted 1 year ago

“Ordered the product. Got a call from Outback Equipment two days later saying shipment would be delayed by a couple of days. A month later I called to enquire about the product and was told it wasd out of stock. Order cancelled, won't be back.”

Helpful Report

Posted 1 year ago

“Recently purchased tallboy antenna from you it was missing mounting brackets after contacting you it was stated these brackets would be sent direct from Camac in approximately 10 says.SURPRISE they have not arrived.Thats why I give you a minus.”

Helpful Report

Posted 1 year ago

“starting with I purchased a fire Extinguisher over 5 months ago and still have not received the product ... also I Purchased a set of tyer Deflaters 8 weeks ago ... still have not received that item either... will not be buying from this company again nouthing but issues...”

Helpful Report

Posted 1 year ago

“Due to the handling on a recent ongoing reverse camera warranty issue, mmm that’s a lost customer”

Helpful Report

Posted 1 year ago

“Rock lights came all out of the packaging and put together and didn’t work at all, so they went in the bin and I wasted good bit of money. Cheers”

Helpful Report

Posted 1 year ago

“Mirrors supplied were incorrect which I understand can happen, these were ordered on 30th December. Spoke to Outback, incorrect mirrors were returned and were received by Outback on 19th January. Spoke to Outback on the 24th January, new mirrors had not been ordered. Had to cancel the order on the 31st January as the correct mirrors still had not been ordered. Still waiting for my refund.”

Helpful Report

Posted 1 year ago

“Well this was a Sh!#show, I ordered a propguard and they sent the smaller size. First they did not believe me and so I had to send a photo of the incorrect item. Then I had to return it before I could get the correct one sent out. I informed them this was needed urgently and was told the correct propguard was in stock and ready to send. But when I sent back the wrong one they then said it would now be a few week wait for the propguard I ordered, the lady that called would not stop talking over me and when I told her to please stop interrupting me she ended the call. I was not given options for refund and have to wait for the stock to arrive. This was their mistake but all the while I felt with this I was made out to be the one in the wrong. As a commercial vessel operator this sort of unreliable service is unacceptable.”

Helpful Report

Posted 1 year ago

Outback Equipment is rated 4.3 based on 6,644 reviews