Outback Equipment Reviews

Name: Outback Equipment
Address: 1 Murdoch Cct, Acacia Ridge, Queensland
Rating: 4.27

4.3 Rating 7,059 Reviews

81 %

of reviewers recommend Outback Equipment

About Outback Equipment:

Outback Equipment was born from a couple of mates with a big idea and an even bigger love for the outdoors. What started in the back of a garage quickly moved to a warehouse corner and now, over 10 years later, we’re running our own full-scale warehouse and showroom storefront in Acacia Ridge, Brisbane.

We kicked off with a fascination for light bars, but it didn’t take long to realise there was a lot more gear to get excited about. Outback Equipment has since grown into one of the largest online ranges of 4x4, camping, marine, and caravanning accessories in Australia. Driven by our customers’ passion for exploring the great outdoors, we’ve expanded our space, our range, and our mission.

Whether you're planning a weekend beach trip or the big lap around Oz, getting prepped can feel like a mission. We're here to make it simple. From expert guides and part finders to trusted advice and helpful customer service, we’re your starting point for any off-grid adventure.

We only stock gear we’d use ourselves. From brands like Aussie Traveller, MSA, CampBoss, BLA, Hardkorr, Superior Engineering, Tuff Terrain and Outback Explorer. With over 250 brands on our shelves and growing, we’re proud to support fellow adventurers at every stage of their journey.

We’re 100% Aussie-owned and operated, with our Brisbane showroom open 6 days a week. Swing by Acacia Ridge Monday to Friday (8am–5pm) or Saturday (8am–1pm), or call us on 1300 854 185 to chat about your next trip.

Gear up. Get out.

Visit Website

Phone:

1300854185

Email:

marketing@outbackequipment.com.au

Location:

1 Murdoch Cct,
Acacia Ridge
Queensland
4110

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Outback Equipment 5 star review on 25th October 2025

516

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Company should give refunds when incorrect battery supplied for maglite and correct battery not available. Shouldn't be forced to use in store credit on unwanted products. This will obviously affect my future use of your services as don't want in store credits again.pity as would have gone with your company otherwise Regards Tomas ps next question asked how long it took to gain refund is this possible as wasn't advised this”

Helpful Report

Posted 1 year ago

Hi Tomas, We’re sorry your experience didn’t match your expectations. It was an uncommon instance, and we’ll do better in the future.

Posted 1 year ago

“I take ages to respond. All phone numbers unattended. Received the same faulty item back after waiting for the "replacement delivery" I will be lucky to get what I paid for??? After this Martyrium is over, I will never ever look at this "company" Special thanks to Joel.”

Helpful Report

Posted 1 year ago

We understand your disappointment. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation.

Posted 1 year ago

“This is the second time the site sated the item was in stock and it was not.. they have lost my business”

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Posted 1 year ago

Hi Shaun, Thank you for bringing this to our attention. We’re sorry you had a bad experience. We’ll strive to do better.

Posted 1 year ago

“I'll never buy this brand again. The metal shaft is twisted after the first use.”

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Posted 1 year ago

“Took longer than stated (3 days) to pack and send. Parts didn’t turn up in time. Good website though.”

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Posted 1 year ago

“Not happy. Tolerances for all deflators were different, ranging between 2-5psi. Had to set them with the aid of a compressor which defeats the point of being able to adjust them on the fly. Also found they didn’t clip on/off very well and one of them was starting to damage the thread as the button was too stiff . Returned them and swapped them for the Campboss deflators which are great and all within 1 psi tolerance and can be set based on their psi markings.”

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Posted 1 year ago

“Terrible service shown in stock and then they ahd no stock. Then sent out wrong parts finally got through to be told right parts to be sent out that week two weeks later still not sent then told I had to return wrong parts before they would send correct parts. No follow up on emails still haven't received parts I played for over a month ago. Will never use this company again or recommend to anyone.”

Helpful Report

Posted 1 year ago

Hi Alan, Thank you for bringing this to our attention. We’re sorry you had a bad experience. We’ll strive to do better.

Posted 1 year ago

“Was happy with the product but realisewd it was for poptop instead of a full van. Tried to return this but was refused.......”

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Posted 1 year ago

Hi Barry, Thank you for taking the time to write about your experience and thank you for shopping with Outback Equipment!

Posted 1 year ago

“I’ve been waiting 3 months for it an it still hasn’t arrive!”

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Posted 1 year ago

Hi Jason, We’re sorry your experience didn’t match your expectations. It was an uncommon instance, and we’ll do better in the future.

Posted 1 year ago

“Product is great but slowest delivery ever, took months to arrive !”

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Posted 1 year ago

“Rather unpleasent experience from the beginning to still not yet having resolution. I would strongly advise any future customer to not waste their time considering spending any money with this company.”

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Posted 1 year ago

“Hi didn't receive first parcel then asked for replacement and we're still waiting.”

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Posted 1 year ago

“not sure what BOB bought but i did make a purchase. my name is Paul not bob. all emails from this purchase have been sent to bob. so when you get my name correct i will give a proper review.i have sent a previous email about this but got no reply”

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Posted 1 year ago

“given wrong lead times on product no communication unless I chased up will not be buying from them again”

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Posted 1 year ago

“After sales service very slow to poor with regards to some sort of resolution in regards to faulty purchase a month ago even though I contacted them asap. Still waiting.”

Helpful Report

Posted 1 year ago

Hi. Very sorry the faulty product is causing you an issue. The team are working as fast as possible, with the supplier, to resolve this. We will have this sorted for you just as quickly as we can. Appreciate your patience.

Posted 1 year ago

“poor communication, ignoring me, no refund, lying when goods were posted.”

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Posted 1 year ago

“I needed to cancel my order as my travel plans had changed and I would not be able to pick the order up. Even though our back equipment had not dispatched my order they refused to cancel the order. I would be extremely reluctant to ever purchase from outback equipment again and I have told many of my friends and acquaintances about my experience. Very unhappy”

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Posted 1 year ago

Thank you for providing your feedback and we are sorry to hear that your experience was not to your expectation.

Posted 1 year ago

“Still waiting, been over 3 months now, one of the worst companies I've ever delt with.”

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Posted 1 year ago

Hi Graham. So sorry for the issue with one of your orders. I can see many orders have been sent to you in the past few months and appreciate you being a loyal customer. So sorry we have not been able to supply this product and it looks like our team have now refunded that for you. If there is anything outstanding please do reach back out.

Posted 1 year ago

“Terrible service, I’ve order twice from you guys and the waiting times are ridiculous for delivery’s. Also I’ve had to chance up my own tracking number every time I order because you guys do not provide them without asking for them. You estimated times for delivers chart it’s just not correct one bit. It was a estimate of 6 days for me to revived my package. It has been over 14 days and had only just received a tracking number the other day after I had actually ask for them.”

Helpful Report

Posted 1 year ago

Hi Bailey. We understand your disappointment. It’s important to us that our customers are more than satisfied but we let you down with these orders. We will keep working on speeding up delivery times for all our orders and keeping customers informed along the way. Thanks for your patience. It is appreciated.

Posted 1 year ago

“Poor performance, bought items instock only to be told there not, took over 2 weeks to get instock items, paid extra for express, even after the wait no offer to refund the extra for express, poor communcation nothing done till comments to online fourms. At this stage would recommend everyone to avoid”

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Posted 1 year ago

Outback Equipment is rated 4.3 based on 7,059 reviews