Outback Equipment Reviews

Name: Outback Equipment
Address: 1 Murdoch Cct, Acacia Ridge, Queensland
Rating: 4.28

4.3 Rating 7,155 Reviews

81 %

of reviewers recommend Outback Equipment

About Outback Equipment:

Outback Equipment was born from a couple of mates with a big idea and an even bigger love for the outdoors. What started in the back of a garage quickly moved to a warehouse corner and now, over 10 years later, we’re running our own full-scale warehouse and showroom storefront in Acacia Ridge, Brisbane.

We kicked off with a fascination for light bars, but it didn’t take long to realise there was a lot more gear to get excited about. Outback Equipment has since grown into one of the largest online ranges of 4x4, camping, marine, and caravanning accessories in Australia. Driven by our customers’ passion for exploring the great outdoors, we’ve expanded our space, our range, and our mission.

Whether you're planning a weekend beach trip or the big lap around Oz, getting prepped can feel like a mission. We're here to make it simple. From expert guides and part finders to trusted advice and helpful customer service, we’re your starting point for any off-grid adventure.

We only stock gear we’d use ourselves. From brands like Aussie Traveller, MSA, CampBoss, BLA, Hardkorr, Superior Engineering, Tuff Terrain and Outback Explorer. With over 250 brands on our shelves and growing, we’re proud to support fellow adventurers at every stage of their journey.

We’re 100% Aussie-owned and operated, with our Brisbane showroom open 6 days a week. Swing by Acacia Ridge Monday to Friday (8am–5pm) or Saturday (8am–1pm), or call us on 1300 854 185 to chat about your next trip.

Gear up. Get out.

Visit Website

Phone:

1300854185

Email:

marketing@outbackequipment.com.au

Location:

1 Murdoch Cct,
Acacia Ridge
Queensland
4110

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Outback Equipment 5 star review on 25th October 2025

516

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“If you write something bad it doesn't go through. So I had the most amazing experience of being delivered the wrong UHF radios and having to pay blokes who didn't know where they were or what they were doing. For 2 weeks. Because that's how long it takes to send a wrong item back and get a replacement if you live 85km from town. Great job guys!”

Helpful Report

Posted 1 year ago

Hi Chris, We’re sorry your experience didn’t match your expectations. It was an uncommon instance, and we’ll do better in the future.

Posted 1 year ago

“The caravan stone gaurd is starting to rust after a couple of months.”

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Posted 1 year ago

Hi, Please reach out to our customer service team so that we can assist you with getting this rectified.

Posted 1 year ago

“Tow bar wouldn't fit vehicle & you sent enquiry to manufacturer but 2 weeks on have not heard anything If you are unable to provide a tow bar to fit that I have paid for then I would like a refund so I can purchase a suitable one from another retailer”

Helpful Report

Posted 1 year ago

Hi, I can see that a member of our customer service team is assisting you with this to find out why it will not fit. We will assist you and make sure that you get the correct item for your vehicle.

Posted 1 year ago

“Placed an order of 5 items on the 6th, didn't get any feed back thinking they would be delivered in a few days. Sent an email on the 8th inquiring about my order and was told some things on back order and would arive on 16th. Heard nothing by the 19th so sent another email, no reply by 20th so I called to find out what was happening. Was told some items would not be in stock till the end of the month.”

Helpful Report

Posted 1 year ago

Hi Jeff, Thank you for bringing this to our attention. We’re sorry you had a bad experience. We are glad that we came to a conclusion together, although not the ideal outcome for either of us. We sincerely apologise! We’ll strive to do better.

Posted 1 year ago

“The disappointment began with your 7% offer in the Afterpay email I was ready to purchase only to find my direct payment did not receive a discount So I went to a local store down didn’t pay freight and saw exactly what I wanted without bait promotions May now block all of your marketing Poor wording by your team”

Helpful Report

Posted 1 year ago

Hi Paul, We are so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark.

Posted 1 year ago

“I had to chase up why product wasn’t delivered 3 weeks after order only to be told no stock. Was offered 1 black and 1 silver item. Asked for a refund and the refund took 3 weeks to reach my account. Very poor service!!”

Helpful Report

Posted 1 year ago

Hi Jai, We’re sorry your experience didn’t match your expectations. It was an uncommon instance, and we’ll do better in the future.

Posted 1 year ago

“Took a long timeto get my parcel many phone calls to find what I had paid for , no phone calls or emails will never purchase again”

Helpful Report

Posted 1 year ago

Hi Matthew, Thank you for bringing this to our attention. We’re sorry you had a bad experience. We’ll strive to do better.

Posted 1 year ago

“Sent 3 emails no one ever got back to me in regards to a credit for an advertised price of product that I was charged full price for.”

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Posted 1 year ago

Hi Kay, We’re sorry your experience didn’t match your expectations. It was an uncommon instance, and we’ll do better in the future.

Posted 1 year ago

“Did not have item in stock did not inform me long delay not happy!!!”

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Posted 1 year ago

Hi Fred, Thank you for bringing this to our attention. We’re sorry you had a bad experience. We’ll strive to do better.

Posted 1 year ago

“Unfortunately the parcel sent out for delivery with my item was very poorly packaged. It arrived with the package open and parts missing - presumably in transit. I asked for the replacement unti to be held for collection but it was posted to my home address after we had left for a 4 month round Australia trip. Very poor service.”

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Posted 1 year ago

Hi Leigh, We’re sorry your experience didn’t match your expectations. It was an uncommon instance, and we’ll do better in the future.

Posted 1 year ago

“Order to way to long to be delivered. I won't purchase again unless it's in store. The bag I bought has already ripped. I'm not even going to bother with emails and waiting two months for a replacement.”

Helpful Report

Posted 1 year ago

Hi Anthony, We’re sorry your experience didn’t match your expectations. It was an uncommon instance, and we’ll do better in the future.

Posted 1 year ago

“Was promised delivery within 1 week after 6 working days I rang and follwed up to be told everything was in stock except the filler. I then waited another 3 working days and followed up again now to be told the filler was in but the tank went to someone else. I then got a refund on my credit card and had to drive in and pick up the rest of the gear I was never refunded my freight that I prepaid and I had to purchase another tank drive to tringalpa and I found Amy's attitude frustrating she didn't care and kept refering to her company policy. Many things could have been done but if I waited for outback equipment I would not have made my trip even though I purchased weeks prior im not happy and your company still owes me the freight!!!!”

Helpful Report

Posted 1 year ago

Hi Steve, We sincerely apologise for what has happened here! I have looked into this and we have refunded the correct amount. I will reach out to you via a phone call and explain. We are very sad to hear that our service did not meet expectations. We'll strive do be better.

Posted 1 year ago

“Won't shop here ever again.ordered a buck knife that was in stock paid excess postage for a trip. After a week asked where my order was told waiting on the supplier. After a month cancelled my order.”

Helpful Report

Posted 1 year ago

Hi Jason, Thank you for bringing this to our attention. We’re sorry you had a bad experience. We’ll strive to do better.

Posted 1 year ago

“Very Poor Should never sell stock you dont have”

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Posted 1 year ago

Hi Barbara, Thank you for bringing this to our attention. We’re sorry you had a bad experience. We’ll strive to do better.

Posted 1 year ago

“Never again.”

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Posted 1 year ago

Hi Peter, Thank you for bringing this to our attention. We’re sorry you had a bad experience. We’ll strive to do better.

Posted 1 year ago

“The cover completelly ripped out on the corners and now it is completelly ripped out in half along the top.”

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Posted 1 year ago

“Not much heat coming out of it”

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Posted 1 year ago

Hi, Please reach out to us to start a warranty claim so we can get this sorted for you.

Posted 1 year ago

“Don’t bother with these guys painful experience”

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Posted 1 year ago

Hi, We’re sorry your experience didn’t match your expectations. It was an uncommon instance, and we’ll do better in the future.

Posted 1 year ago

“Ordered on the 11th, dispatched on the 24th, no explanation of why the delay and no indication on the website the items were not in stock”

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Posted 1 year ago

Hi Mike, We’re sorry your experience didn’t match your expectations. It was an uncommon instance, and we’ll do better in the future.

Posted 1 year ago

“Disappointed the leg does not include the hardware to attach to the awning. Not good enough.”

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Posted 1 year ago

Outback Equipment is rated 4.3 based on 7,155 reviews