Outback Equipment Reviews

Name: Outback Equipment
Address: 1 Murdoch Cct, Acacia Ridge, Queensland
Rating: 4.26

4.3 Rating 6,644 Reviews

80 %

of reviewers recommend Outback Equipment

About Outback Equipment:

Outback Equipment was born from a couple of mates with a big idea and an even bigger love for the outdoors. What started in the back of a garage quickly moved to a warehouse corner and now, over 10 years later, we’re running our own full-scale warehouse and showroom storefront in Acacia Ridge, Brisbane.

We kicked off with a fascination for light bars, but it didn’t take long to realise there was a lot more gear to get excited about. Outback Equipment has since grown into one of the largest online ranges of 4x4, camping, marine, and caravanning accessories in Australia. Driven by our customers’ passion for exploring the great outdoors, we’ve expanded our space, our range, and our mission.

Whether you're planning a weekend beach trip or the big lap around Oz, getting prepped can feel like a mission. We're here to make it simple. From expert guides and part finders to trusted advice and helpful customer service, we’re your starting point for any off-grid adventure.

We only stock gear we’d use ourselves. From brands like Aussie Traveller, MSA, CampBoss, BLA, Hardkorr, Superior Engineering, Tuff Terrain and Outback Explorer. With over 250 brands on our shelves and growing, we’re proud to support fellow adventurers at every stage of their journey.

We’re 100% Aussie-owned and operated, with our Brisbane showroom open 6 days a week. Swing by Acacia Ridge Monday to Friday (8am–5pm) or Saturday (8am–1pm), or call us on 1300 854 185 to chat about your next trip.

Gear up. Get out.

Visit Website

Phone:

1300854185

Email:

marketing@outbackequipment.com.au

Location:

1 Murdoch Cct,
Acacia Ridge
Queensland
4110

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Outback Equipment 5 star review on 13th June 2025

509

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“your products etc are ok however you insist on using Aramex couriers who at best are incompetent, disorganised and clearly simply dont care. 20 plus days now from your place to Perth and the order has been sitting in the Perth warehouse for a week now. seriously get rid of them before they do more damage to your business”

Helpful Report

Posted 1 year ago

“Was sold a side and front privacy screen for my van, and was explain that you can slide in the antiflap kits, only to unpack and find that the front/ back screen was just a square and absolutely useless as being square and the awning being on an angle meant the screen just flapped in the wind, was not impressed, the staff should know their products better before trying to selling incorrect screens.”

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Posted 1 year ago

“Bought a solar panel to charge my caravan batteries. Salesperson didn't inform I would need mp3 cord. See one on your website for $39 ,Travel to your shop now its $49 . Told to go wait pick up area . Really for a handsize part !! Wait 10 minutes , sorry our printer broken another 15 minutes parts arrived. I can walk into supercheap and get part 3 or 4 minutes. I did question price variations to be told bluntly $49 . Would you like to be treated like this. You lost me”

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Posted 1 year ago

“Bloody terrible ! You advertise items as "in stock" when they clearly aren't and after a month and I contact YOU, you tell me your waiting on the supplier... only saving grace they gave you the single star was the total refund I asked for and got.”

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Posted 1 year ago

“Constant delays on items bought. They don't tell you till after you order that items are on backorder. String you out. Have had items delivered to me which was supposed to go to elsewhere. ..Spend your money elsewhere..”

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Posted 1 year ago

“Binoculars ordered and paid for turned out not to be in stock some weeks later. Refund came through promptly.”

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Posted 1 year ago

“Poor delivery and communication skills. Item was sold as in stock, ordered it on express only for it to arrive later that it would if I hadn't done express postage anyway. Didn't get reimbursed the express shipping and missed the date for a Xmas present. Wouldn't order through them again.”

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Posted 1 year ago

“Terrible service. Guarantee shipment within 4 days. After 11 days I called to get an eta on the product ordered only to be told it was not in stock. My money was refunded but then had to try to find another supplier 5 days before Christmas. If the product is not in stock the customer should be made aware of this and not given a guaranteed shipping time that obviously can not be met”

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Posted 1 year ago

“Hi Not Happy, Im still waiting for the product, we keep getting told that it is on back order. disappointed.”

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Posted 1 year ago

“Be Ware. After paying for my toebar on the 05/012/2013 they claimed I had not payed for it, I finaly had to produce bank evidence to proove I had payed. After they finally processed my payment and sent the toebar I received the toe bar on the 28/12/2023 ( I only live about 60-70 km from the Brisbane outlet). I needed the tobar to go away for Christmas, and after getting it on the 28th, and not being able to have it fitted untill 2nd week of January it messed up my hole Christmas break.”

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Posted 1 year ago

“Water bladder delivered in a timely fashion, but out of the box it leaked and the outer casing was split. Initial communication was positive for a replacement, then all communication from them ceased. 2 months down the track and I have a bladder I can't use, no refund or replacement forthcoming and they won't answer my messages.”

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Posted 1 year ago

“Hard to review a product ordered that you did not have in stock and could not deliver I had to cancel my order after waiting 8 days to be told .”there is a delay in shipping” to call after a week and be told they are not in stock , haven’t been for 2 weeks and not sure when stock would arrive. Makes buying a Xmas present hard. I had to run around a week before Xmas and buy another brand of chair from the oposition”

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Posted 1 year ago

“Too many emails”

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Posted 1 year ago

“I Ordered products on 8/01/24 I hadn't received any correspondence until I rang on 15/01/24 items were not in stock till 19/01/24 if I had known that I would have ordered from Vic Off Road at least they said on their website out of stock, WAS YOUR DELIVERY ON TIME ??? WHAT DELIVERY STILL WAITING. The main part is NO feedback quick to send Emails on Products but not on my Order status. ???”

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Posted 1 year ago

“6 weeks to deliver why”

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Posted 1 year ago

“Received broken/faulty equipment. Have tried to contact with no response.”

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Posted 1 year ago

“TO MANY LIES… DO NOT BUY ANYTHING FROM THEM”

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Posted 1 year ago

“Rather then just saying the globes I ordered were out of stock and refunding the money, they supplied different brand globe to the one they advertised, claiming its the upgraded version (its just a cheaper brand globe that can't be fitted where the original globe was). Would not recommend this company”

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Posted 1 year ago

“No refunds even for unopened item. Absolute bs. I will never. ever purchase from Outback ever again. NEVER!!. 'How easy to get a refund' - impossible”

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Posted 1 year ago

“Won't answer phone. 5 to 7 days delivery turned into 3 weeks. Had to drive to Nambour to pick it up myself. Never again!”

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Posted 1 year ago

Outback Equipment is rated 4.3 based on 6,644 reviews