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Outback Equipment Reviews

4.3 Rating 7,063 Reviews
81 %
of reviewers recommend Outback Equipment
Read Outback Equipment Reviews

About Outback Equipment:

Outback Equipment was born from a couple of mates with a big idea and an even bigger love for the outdoors. What started in the back of a garage quickly moved to a warehouse corner and now, over 10 years later, we’re running our own full-scale warehouse and showroom storefront in Acacia Ridge, Brisbane.

We kicked off with a fascination for light bars, but it didn’t take long to realise there was a lot more gear to get excited about. Outback Equipment has since grown into one of the largest online ranges of 4x4, camping, marine, and caravanning accessories in Australia. Driven by our customers’ passion for exploring the great outdoors, we’ve expanded our space, our range, and our mission.

Whether you're planning a weekend beach trip or the big lap around Oz, getting prepped can feel like a mission. We're here to make it simple. From expert guides and part finders to trusted advice and helpful customer service, we’re your starting point for any off-grid adventure.

We only stock gear we’d use ourselves. From brands like Aussie Traveller, MSA, CampBoss, BLA, Hardkorr, Superior Engineering, Tuff Terrain and Outback Explorer. With over 250 brands on our shelves and growing, we’re proud to support fellow adventurers at every stage of their journey.

We’re 100% Aussie-owned and operated, with our Brisbane showroom open 6 days a week. Swing by Acacia Ridge Monday to Friday (8am–5pm) or Saturday (8am–1pm), or call us on 1300 854 185 to chat about your next trip.



Gear up. Get out.

Visit Website

Phone:

1300854185

Email:

marketing@outbackequipment.com.au

Location:

1 Murdoch Cct,
Acacia Ridge
Queensland
4110

Write Your review

Anonymous
Anonymous  // 01/01/2019
I Ordered products on 8/01/24 I hadn't received any correspondence until I rang on 15/01/24 items were not in stock till 19/01/24 if I had known that I would have ordered from Vic Off Road at least they said on their website out of stock, WAS YOUR DELIVERY ON TIME ??? WHAT DELIVERY STILL WAITING. The main part is NO feedback quick to send Emails on Products but not on my Order status. ???
Helpful Report
Posted 1 year ago
6 weeks to deliver why
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Posted 1 year ago
Received broken/faulty equipment. Have tried to contact with no response.
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Posted 1 year ago
TO MANY LIES… DO NOT BUY ANYTHING FROM THEM
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Posted 1 year ago
Rather then just saying the globes I ordered were out of stock and refunding the money, they supplied different brand globe to the one they advertised, claiming its the upgraded version (its just a cheaper brand globe that can't be fitted where the original globe was). Would not recommend this company
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Posted 1 year ago
No refunds even for unopened item. Absolute bs. I will never. ever purchase from Outback ever again. NEVER!!. 'How easy to get a refund' - impossible
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Posted 1 year ago
Won't answer phone. 5 to 7 days delivery turned into 3 weeks. Had to drive to Nambour to pick it up myself. Never again!
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Posted 1 year ago
Ordered cover 16-11-2023 and still wating as of 2024.They sell products they do not have in stock. Take your money and you have to wait and wait and wait
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Posted 1 year ago
Ordered a set of tyre Deflators, but was charged for 2. Contacted Outback to cancel / credit / get a return for 1 set. Got the run around, so went to Paypal a started a dispute / review. Outback responded that they couldn't refund the additional charge, while there was a active Paypal dispute and that if I cancelled the dispute,they would credit me. Outback never did credit or refund me!
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Posted 1 year ago
Paid for express postage and it took over two weeks to get to me. Bad customer service. Very frustrating experience actually.
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Posted 1 year ago
I received my tow bar 3 weeks after I order it and the courier you use I would not recommend them if they where the last couriers on earth and you out back equipment could have done a lot more to solve this problem so you have lost me as a customer for life as I would not trust your service any more
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Posted 1 year ago
Recently ordered Aussie Traveller Anti Flap Kit. What I received was a Supa Peg De Flapper Kit what a load of Rubbish. The biggest problem was trying to get Outback Equipment to take it back and send the correct item, well that was a waste of time. I had to pay $50 for postage and then to be charged $10 for re-stocking. That was not going to happen, put item on Gumtree and Marketplace to recoup money. Bought correct item from another Company which was correct and then fitted. DONT BUY FROM THIS COMPANY NO CUSTOMER SERVICE BUY ELSEWHERE YOU'D BE BETTER OFF
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Posted 1 year ago
Purchase a small inline pump. Didn’t work was seized - sent email didn’t hear anything back.
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Posted 1 year ago
I made the purchased because you advertised " in stock and ready for delivery" a month later and I still haven't received my items.
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Posted 1 year ago
Absolutely terrible!!! almost 5 weeks post-order and still have not received my items, which have already been paid for!! shocking service
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Posted 1 year ago
I had a missing item when my order arrived, I contacted support to see what could be done...Support got back to me saying, please take a photo of the missing item... seriously!!!... I gave up at this point I can't deal with stupidity.
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Posted 1 year ago
The hose I bought was defective and leaked from the first time it was used
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Posted 1 year ago
I never received my good 👎
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Posted 1 year ago
I ordered a part (LNB) online and paid for it using PayPal(glad I did) I received no notification other than it was expected in 5 business days! I sent an online message to Outback Equipment about arrival and received a reply that it was coming in the next shipment to Outback Equipment! Then nothing was communicated from Outback Equipment but I received a message from PayPal that I had been refunded my initial payment! Is that your usual method of communication? I bought an LNB through another website and picked it up locally Frazer
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Posted 1 year ago
You guys let me pay for the stuff I ordered and also let me pay express for shipping then a week later I called up and ask where the stuff was and you only told me then that some of the items weren’t in stock and that I would have to wait. Not a good experience at all
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Posted 1 year ago
Outback Equipment is rated 4.3 based on 7,063 reviews