Outback Equipment Reviews

Name: Outback Equipment
Address: 1 Murdoch Cct, Acacia Ridge, Queensland
Rating: 4.26

4.3 Rating 6,644 Reviews

80 %

of reviewers recommend Outback Equipment

About Outback Equipment:

Outback Equipment was born from a couple of mates with a big idea and an even bigger love for the outdoors. What started in the back of a garage quickly moved to a warehouse corner and now, over 10 years later, we’re running our own full-scale warehouse and showroom storefront in Acacia Ridge, Brisbane.

We kicked off with a fascination for light bars, but it didn’t take long to realise there was a lot more gear to get excited about. Outback Equipment has since grown into one of the largest online ranges of 4x4, camping, marine, and caravanning accessories in Australia. Driven by our customers’ passion for exploring the great outdoors, we’ve expanded our space, our range, and our mission.

Whether you're planning a weekend beach trip or the big lap around Oz, getting prepped can feel like a mission. We're here to make it simple. From expert guides and part finders to trusted advice and helpful customer service, we’re your starting point for any off-grid adventure.

We only stock gear we’d use ourselves. From brands like Aussie Traveller, MSA, CampBoss, BLA, Hardkorr, Superior Engineering, Tuff Terrain and Outback Explorer. With over 250 brands on our shelves and growing, we’re proud to support fellow adventurers at every stage of their journey.

We’re 100% Aussie-owned and operated, with our Brisbane showroom open 6 days a week. Swing by Acacia Ridge Monday to Friday (8am–5pm) or Saturday (8am–1pm), or call us on 1300 854 185 to chat about your next trip.

Gear up. Get out.

Visit Website

Phone:

1300854185

Email:

marketing@outbackequipment.com.au

Location:

1 Murdoch Cct,
Acacia Ridge
Queensland
4110

Write Your review

Tell us how Outback Equipment made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Outback Equipment 5 star review on 13th June 2025

509

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Don't sell things you don't have in stock and take people's money while waiting for something to be made in China. Purchased led awning strip lights believing they'd arrive within the week with extra payment for delivery,no word or tracking number made me suspicious and called up to find no stock exists. Got my refund about a week later. A former customer 😔”

Helpful Report

Posted 1 year ago

“I still have not received this product I purchased on the 18th September and its now the 24 October I would appreciate feedback on where my ite. Is and expect delivery time”

Helpful Report

Posted 1 year ago

“good arrived damaged so rang to discuss but the person on the phone couldn't be bothered with it and said better to email details and someone will hopefully get back to you and still waiting. Would never use this company again”

Helpful Report

Posted 1 year ago

“Worst communication skills, and sold me half a product and won’t even let me return the item and get my money back, or get back in contact with me to let me know any details”

Helpful Report

Posted 1 year ago

“Again selling products they do not have and cannot supply. Go elsewhere!!!!!”

Helpful Report

Posted 1 year ago

“I think outback is ok but need to vet your freight providers better. Aramex are the most unprofessional and useless company I have ever had the misfortune of having to deal with.”

Helpful Report

Posted 1 year ago

“Could get in contact with anyone when I did they wouldn't reply. The itam I brought the 12v cooker was no good and a waste of money would never recommend outback equipment to anyone”

Helpful Report

Posted 1 year ago

“The item was not in stock, communication was terrible, and it took 3 weeks for the product to arrive. The only resolution offered was 5% off a future purchase, which is not good enough and shows the lack of care for the inconvenience caused.”

Helpful Report

Posted 1 year ago

“When I received the caravan light as ordered, I realized that whilst it looked the same as the unit I needed to replace, it was smaller. I contacted you a few weeks ago and was told by your staff member that you would send me paperwork to send the unit back with and that it would then be replaced with the correct unit. I never received the paperwork. my email address is sbaptie@gmail.com”

Helpful Report

Posted 1 year ago

“Item I ordered for my son's birthday was not in stock. No one contacted me about that for 16 days, then I rang. Two other deadlines for delivery came and went with me having to ring to get an update. At no time was there contact from your sales team to get information about my purchase, I had to initiate all contact. Order was eventually cancelled and I found the item 10% cheaper on another site. Lousy service and customer communication skills.”

Helpful Report

Posted 1 year ago

“Originally prompt order and delivery. Delivery came in damaged. Conversation assured prompt replacement. Nah. 2 conversations later over 6 weeks still no joy. Won't be using them again”

Helpful Report

Posted 1 year ago

“Communication 0 I brought fenders on August”

Helpful Report

Posted 1 year ago

“Lol asked to write a review by them, ahh well here goes. Why advertise something, I order and pay for it, then this mob of lucktards cancels the order with zero explanation, zero contact, just flicks you off.... do not by from this disorganised mob. EVER”

Helpful Report

Posted 1 year ago

“I tried twice to get information about awning mounting kits. And had zero feedback or answers, have a look through your system as you could have an error, that’s not servicing clients.”

Helpful Report

Posted 1 year ago

“Absolutely terrible, ordered a product in november 2022, it's not September 2023 and after multiple attemps of contacting this company, no resolutions.”

Helpful Report

Posted 1 year ago

“Had to wait as no stock available and the courier please service is very substandard. 7 days to deliver .”

Helpful Report

Posted 1 year ago

“I ordered a washing machine and paid for this. It was promised to be delivered within 2 weeks. Then I started to receive emails about delays and finally they couldn't provide the product. I couldn't be more disappointed with the service”

Helpful Report

Posted 1 year ago

“Ordered 2 plastic mud guards over a month ago, still haven’t received them . Spoke to customer services twice about it 2 weeks ago said they would keep me informed what happened to them in freight . Still waiting for a response.”

Helpful Report

Posted 1 year ago

“You sent a missing part parcel to me. When I ask your customer service. You said I'm right and you know it. Now it's three weeks. I still not received the missing part yet.”

Helpful Report

Posted 1 year ago

“The bag I ordered from use has all ready ripped and one of the lips is snapped 👍”

Helpful Report

Posted 1 year ago

Outback Equipment is rated 4.3 based on 6,644 reviews