Outback Equipment Reviews

Name: Outback Equipment
Address: 1 Murdoch Cct, Acacia Ridge, Queensland
Rating: 4.26

4.3 Rating 6,644 Reviews

80 %

of reviewers recommend Outback Equipment

About Outback Equipment:

Outback Equipment was born from a couple of mates with a big idea and an even bigger love for the outdoors. What started in the back of a garage quickly moved to a warehouse corner and now, over 10 years later, we’re running our own full-scale warehouse and showroom storefront in Acacia Ridge, Brisbane.

We kicked off with a fascination for light bars, but it didn’t take long to realise there was a lot more gear to get excited about. Outback Equipment has since grown into one of the largest online ranges of 4x4, camping, marine, and caravanning accessories in Australia. Driven by our customers’ passion for exploring the great outdoors, we’ve expanded our space, our range, and our mission.

Whether you're planning a weekend beach trip or the big lap around Oz, getting prepped can feel like a mission. We're here to make it simple. From expert guides and part finders to trusted advice and helpful customer service, we’re your starting point for any off-grid adventure.

We only stock gear we’d use ourselves. From brands like Aussie Traveller, MSA, CampBoss, BLA, Hardkorr, Superior Engineering, Tuff Terrain and Outback Explorer. With over 250 brands on our shelves and growing, we’re proud to support fellow adventurers at every stage of their journey.

We’re 100% Aussie-owned and operated, with our Brisbane showroom open 6 days a week. Swing by Acacia Ridge Monday to Friday (8am–5pm) or Saturday (8am–1pm), or call us on 1300 854 185 to chat about your next trip.

Gear up. Get out.

Visit Website

Phone:

1300854185

Email:

marketing@outbackequipment.com.au

Location:

1 Murdoch Cct,
Acacia Ridge
Queensland
4110

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Outback Equipment 5 star review on 13th June 2025

509

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Emailed and still waiting for a reply in respect of the problem with caravan mirrors.”

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Posted 1 year ago

“Please remove my email (fatmobile@iinet.net.au) from your email list. I do NOT want to receive any more from you! fatmobile.”

Helpful Report

Posted 1 year ago

“Items ordered were unavailable and I was advised they should be in within a week or so. Several weeks and several emails later I was told different items were now unavailable but you would ship remaining items express. I was also promised a commensurate refund of postage. You refunded me 9 cents postage! Two more weeks past and no items. I emailed for an update and still no response so I requested a refund via PayPal. This was quickly processed on your end. I am struggling to think of a worse customer service experience I have had. I won't shop with you again.”

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Posted 1 year ago

“Very poor service”

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Posted 1 year ago

“Went to order the pole carrier that was in stock…. 700 dollars postage??????? Yep.. looks like it was in stock hey?”

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Posted 1 year ago

“ordered three filters, they were just thrown in a bag with no supporting packaging around them. 2 out of three are now garbage because they were squashed, one was ok as i was able to straighten the cardboard. wont order again.”

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Posted 1 year ago

“The front shocks are incorrect and was told by my mechanic that they will rub on metal if I go off-road... Was also told I would need to replace other components to make them fit properly”

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Posted 1 year ago

“Sold products they dont have in stock only to be told (after I made enquiries two weeks after the purchase) they will be weeks/months on backorder.”

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Posted 1 year ago

“Ordered Water Pump 21/6 as mine started leaking ,wanted to fit and take family school 2nd week holidays ,Did not Arrive until 5/7 should of bought elsewhere ,Not Happy”

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Posted 1 year ago

“Very ordinary service, sold a tyredog TPMS OE didn't have, after 2 weeks of it not arriving I phoned Tyredog and Outback Epiupment hadn't paid their account so my purchase was not being sent. Was told lies by OE for the 2 weeks while I waited, saying it's on its way, I asked about tracking, and they told me they would phone the supplier, when the facts were it was never arriving. I won't buy anything from Outback Equip. again. Purchased the Tyredog directly from Tyredog instead.”

Helpful Report

Posted 1 year ago

“I have not yet received my order so I dont know why you sent me a "how did we do survey". I ordered an exterior caravan light, was advised, not in a timely manner that it was out of stock. I requested a refund which I did receive in timely manner. Then the product was advertised again and I ordered again, surprise I was once again advised it was out of stock. It appears like you are advertising stock that you do not have, in this case it should be marked as out of stock on your website.”

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Posted 1 year ago

“Not good. The website showed it was in stock and could be delivered. Unfortunately, this was not the case. The issue was it took 6 days to work this out .”

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Posted 1 year ago

“Terrible service. I emailed and called on a number of occasions and no response. Tried and exchange and eventually gave up.”

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Posted 1 year ago

“Absolute lack of communication from you about my order that didnt turn up twice based on your supplied information. In the end i waited about 6 weeks and ended up cancelling the order. Picked up the same ones the next day in Brisbane. Useless to say the least!! I would not use you again or recommend you to anyone”

Helpful Report

Posted 1 year ago

“Still ended up with the wrong item being sent”

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Posted 1 year ago

“I place an order on 30/5/23 and received it on 21/6/23. No communication was received that items were on backorder and waiting to arrive. Plenty of junk emails but no updates on orders. Prepaid for an item on 1/6/23 that was out of stock but was told they could get it in, but later got told they could not supply it. After 6 phone calls still haven't got a refund by 13/7/23. Not a happy experience.”

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Posted 1 year ago

“Bought and paid for the item but after multiple emails to find out when it would be coming, was then told it was out of stock and that it might be available in a few months. Hah. My money not theirs to bank, got a refund.”

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Posted 1 year ago

“Ordered items on the 5/7/23, it is now the 12/7/23 , still on items. VERY POOR SERVICE AND I LIVE IN BRISBANE.”

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Posted 1 year ago

“Took months to get my product, twice. Can never get anyone off the phone. Have good products but customer service is very average”

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Posted 1 year ago

“Cheap screws. Very frustrating when they deform or snap. For the price of the hinge not good enough. The hinge is fine.”

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Posted 1 year ago

Outback Equipment is rated 4.3 based on 6,644 reviews