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Outback Equipment Reviews

4.3 Rating 7,065 Reviews
81 %
of reviewers recommend Outback Equipment
Read Outback Equipment Reviews

About Outback Equipment:

Outback Equipment was born from a couple of mates with a big idea and an even bigger love for the outdoors. What started in the back of a garage quickly moved to a warehouse corner and now, over 10 years later, we’re running our own full-scale warehouse and showroom storefront in Acacia Ridge, Brisbane.

We kicked off with a fascination for light bars, but it didn’t take long to realise there was a lot more gear to get excited about. Outback Equipment has since grown into one of the largest online ranges of 4x4, camping, marine, and caravanning accessories in Australia. Driven by our customers’ passion for exploring the great outdoors, we’ve expanded our space, our range, and our mission.

Whether you're planning a weekend beach trip or the big lap around Oz, getting prepped can feel like a mission. We're here to make it simple. From expert guides and part finders to trusted advice and helpful customer service, we’re your starting point for any off-grid adventure.

We only stock gear we’d use ourselves. From brands like Aussie Traveller, MSA, CampBoss, BLA, Hardkorr, Superior Engineering, Tuff Terrain and Outback Explorer. With over 250 brands on our shelves and growing, we’re proud to support fellow adventurers at every stage of their journey.

We’re 100% Aussie-owned and operated, with our Brisbane showroom open 6 days a week. Swing by Acacia Ridge Monday to Friday (8am–5pm) or Saturday (8am–1pm), or call us on 1300 854 185 to chat about your next trip.



Gear up. Get out.

Visit Website

Phone:

1300854185

Email:

marketing@outbackequipment.com.au

Location:

1 Murdoch Cct,
Acacia Ridge
Queensland
4110

Write Your review

Anonymous
Anonymous  // 01/01/2019
Absolute lack of communication from you about my order that didnt turn up twice based on your supplied information. In the end i waited about 6 weeks and ended up cancelling the order. Picked up the same ones the next day in Brisbane. Useless to say the least!! I would not use you again or recommend you to anyone
Helpful Report
Posted 2 years ago
Still ended up with the wrong item being sent
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Posted 2 years ago
I place an order on 30/5/23 and received it on 21/6/23. No communication was received that items were on backorder and waiting to arrive. Plenty of junk emails but no updates on orders. Prepaid for an item on 1/6/23 that was out of stock but was told they could get it in, but later got told they could not supply it. After 6 phone calls still haven't got a refund by 13/7/23. Not a happy experience.
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Posted 2 years ago
Bought and paid for the item but after multiple emails to find out when it would be coming, was then told it was out of stock and that it might be available in a few months. Hah. My money not theirs to bank, got a refund.
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Posted 2 years ago
Ordered items on the 5/7/23, it is now the 12/7/23 , still on items. VERY POOR SERVICE AND I LIVE IN BRISBANE.
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Posted 2 years ago
Took months to get my product, twice. Can never get anyone off the phone. Have good products but customer service is very average
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Posted 2 years ago
Cheap screws. Very frustrating when they deform or snap. For the price of the hinge not good enough. The hinge is fine.
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Posted 2 years ago
Order was apparently stuck with PayPal. Once I followed up with OE it got processed and paid for, but the order did not get filled until I followed up. When I attended the shop to pick it up, it took over an hour to get the item. Service was certainly not with a smile. Took over a month to get the item.
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Posted 2 years ago
Had to chase up on item the delivery was not good it sat in brisbane for 2 weeks until I had to chase it up and didn’t get to speak with person it was a machine you have to deal with not good service
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Posted 2 years ago
Haven’t got what I ordered yet
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Posted 2 years ago
My Awning was delivered damaged, it has taken weeks for the replacement awning to arrive and I'm still waiting. They offered me $100 refund to keep the damaged awning as well
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Posted 2 years ago
Brought two locking hubs and one failed on the first use
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Posted 2 years ago
well, i've been trying to return something for weeks now. sent 2 messages via the 'contact us' form. Then tried calling the number on the website only to be on hold for ages so opted for the call back option. Never got a call back. Then I sent an email to the email address connected to the returns link on the website and as yet no reply. pretty terrible service if you ask me.
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Posted 2 years ago
Have sent two emails and still have not heard back about the faulty product we purchased
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Posted 2 years ago
Shocking service, did not answer the phone or emailed. Waited around a month to only end up getting 1 of my products and paid express shipping for nothing!
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Posted 2 years ago
Got a product that was faulty and they didn't exept it back bc it was out of the 30 day return, so it took 14 days to arrive and then had for like 2-3 weeks, but I also wasn't driving the car during that time so I didn't actually know that it was faulty, when I used it next it didn't work and they won't except it back. And overall i just had a bad experience with them and wouldn't recommend using them again.
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Posted 2 years ago
Paid for express postage and it took 7 days. Called to ask for explanation and manager didn’t care and still blamed Covid. Would not recommend them. Very poor customer service.
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Posted 2 years ago
Ordered item on 5th of April was told it would be express shipped and should arrive within 3 business days fast forward to today 12th of may and i has finally been delivered. Will not order from here again
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Posted 2 years ago
Sold me a out of stock item, then had to wait around six week to receive the item
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Posted 2 years ago
Still haven’t received the item
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Posted 2 years ago
Outback Equipment is rated 4.3 based on 7,065 reviews