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Outback Equipment Reviews

4.3 Rating 6,645 Reviews
80 %
of reviewers recommend Outback Equipment
Read Outback Equipment Reviews

About Outback Equipment:

Outback Equipment was born from a couple of mates with a big idea and an even bigger love for the outdoors. What started in the back of a garage quickly moved to a warehouse corner and now, over 10 years later, we’re running our own full-scale warehouse and showroom storefront in Acacia Ridge, Brisbane.

We kicked off with a fascination for light bars, but it didn’t take long to realise there was a lot more gear to get excited about. Outback Equipment has since grown into one of the largest online ranges of 4x4, camping, marine, and caravanning accessories in Australia. Driven by our customers’ passion for exploring the great outdoors, we’ve expanded our space, our range, and our mission.

Whether you're planning a weekend beach trip or the big lap around Oz, getting prepped can feel like a mission. We're here to make it simple. From expert guides and part finders to trusted advice and helpful customer service, we’re your starting point for any off-grid adventure.

We only stock gear we’d use ourselves. From brands like Aussie Traveller, MSA, CampBoss, BLA, Hardkorr, Superior Engineering, Tuff Terrain and Outback Explorer. With over 250 brands on our shelves and growing, we’re proud to support fellow adventurers at every stage of their journey.

We’re 100% Aussie-owned and operated, with our Brisbane showroom open 6 days a week. Swing by Acacia Ridge Monday to Friday (8am–5pm) or Saturday (8am–1pm), or call us on 1300 854 185 to chat about your next trip.



Gear up. Get out.

Visit Website

Phone:

1300854185

Email:

marketing@outbackequipment.com.au

Location:

1 Murdoch Cct,
Acacia Ridge
Queensland
4110

Write Your review

I returned some faulty trailer lights to be tested FOUR WEEKS ago, so far no response and no communication. Pretty poor effort.
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Posted 2 years ago
Out back sold faulty,gas burner, To get replaced or exchange is a nightmare, Forget it they exchange policy is let customer suffer. It is been weeks now they are still going on with exchange issues, so take risk and buy from them..
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Posted 2 years ago
Item was not received in a timely manner.
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Posted 2 years ago
Hoping to have problem sorted soon
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Posted 2 years ago
Took almost 3 months to get my order
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Posted 2 years ago
Worst management, and ordering system in Australia. Work on your systems, You cannot generate a shipping label, and then tell your customer that it’s shipped, and you don’t even have the items in stock.
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Posted 2 years ago
Received wrong item first, and was supposed to be checked!! Obviously not!!
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Posted 2 years ago
They sold me a water gauge that requires a connector but they don't sell the right connector. Took me days driving everywhere to find one. Poor service and they never answer their phones. Not shopping there again.
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Posted 2 years ago
The fact that your asking me to do a review for u guys is beyond laughable will never buy from here again
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Posted 2 years ago
That was good but the only concern was they didn't tell is we need a switch for the compressor, they tell us really sure that the compression would turn off automatic but doesn't
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Posted 2 years ago
Very poor customer service.
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Posted 2 years ago
No delivery, given the run around, order lost, won’t answer phone, nice words but do nothing to fix this problem,
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Posted 2 years ago
I have been trying to get a missing part for an item I purchased. zero follow up commication
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Posted 2 years ago
In stock as advertised was out of stock. The C Channel was burred on every cut edge, including the C extrusion. Paid for express shipping - arrived just over 2 weeks to Tasmania.
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Posted 2 years ago
I found the service at outback equipment very poor. They took my order and I subsequently found out that the items out stock and it took me over 2 months to get the item.
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Posted 2 years ago
Return policy is too harsh for an online shop. If you order a product and its unsuitable, having to fight for a refund is unacceptable. A store credit is not what you want when you return an item. (It's expensive returning via post or courier so your customers dont do this lightly) I will not deal in future with your store until you adopt a more reasonable return policy.
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Posted 2 years ago
Maybe a great business but insist on using Couriers Please (the worst courier there is).
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Posted 2 years ago
Wrong product sent, photo did not match seat cover vehicle. Called landline 6 times, left 6 messages with my details as instructed and never heard from anyone at the company. I assume it is a strategy to avoid refunds within 30 days. Refund never occurred
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Posted 2 years ago
If I am truly honest with my feedback, then I have to say this has been the worst experience I have had with an online retailer. 6 weeks on and I still dont have my order. You have sent the incorrect package, but yet refuse to send the correct one or offer a refund until the incorrect package is returned and it is still at my house waiting to be picked up. I have contacted Outback 4 times to sort this and every time I am promised that someone will contact me to arrange pickup. 6 weeks on and still nothing. I will never be doing business with you in the future and I will recommending to others the same.
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Posted 2 years ago
It took nearly a month to get what I ordered. Every time I rang to see where my goods were I was told a different lie. Extremely unprofessional Never again!☹️
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Posted 2 years ago
Outback Equipment is rated 4.3 based on 6,645 reviews