Outback Equipment Reviews

Name: Outback Equipment
Address: 1 Murdoch Cct, Acacia Ridge, Queensland
Rating: 4.26

4.3 Rating 6,644 Reviews

80 %

of reviewers recommend Outback Equipment

About Outback Equipment:

Outback Equipment was born from a couple of mates with a big idea and an even bigger love for the outdoors. What started in the back of a garage quickly moved to a warehouse corner and now, over 10 years later, we’re running our own full-scale warehouse and showroom storefront in Acacia Ridge, Brisbane.

We kicked off with a fascination for light bars, but it didn’t take long to realise there was a lot more gear to get excited about. Outback Equipment has since grown into one of the largest online ranges of 4x4, camping, marine, and caravanning accessories in Australia. Driven by our customers’ passion for exploring the great outdoors, we’ve expanded our space, our range, and our mission.

Whether you're planning a weekend beach trip or the big lap around Oz, getting prepped can feel like a mission. We're here to make it simple. From expert guides and part finders to trusted advice and helpful customer service, we’re your starting point for any off-grid adventure.

We only stock gear we’d use ourselves. From brands like Aussie Traveller, MSA, CampBoss, BLA, Hardkorr, Superior Engineering, Tuff Terrain and Outback Explorer. With over 250 brands on our shelves and growing, we’re proud to support fellow adventurers at every stage of their journey.

We’re 100% Aussie-owned and operated, with our Brisbane showroom open 6 days a week. Swing by Acacia Ridge Monday to Friday (8am–5pm) or Saturday (8am–1pm), or call us on 1300 854 185 to chat about your next trip.

Gear up. Get out.

Visit Website

Phone:

1300854185

Email:

marketing@outbackequipment.com.au

Location:

1 Murdoch Cct,
Acacia Ridge
Queensland
4110

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Outback Equipment 5 star review on 13th June 2025

509

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered cover 16-11-2023 and still wating as of 2024.They sell products they do not have in stock. Take your money and you have to wait and wait and wait”

Helpful Report

Posted 1 year ago

“Ordered a set of tyre Deflators, but was charged for 2. Contacted Outback to cancel / credit / get a return for 1 set. Got the run around, so went to Paypal a started a dispute / review. Outback responded that they couldn't refund the additional charge, while there was a active Paypal dispute and that if I cancelled the dispute,they would credit me. Outback never did credit or refund me!”

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Posted 1 year ago

“Paid for express postage and it took over two weeks to get to me. Bad customer service. Very frustrating experience actually.”

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Posted 1 year ago

“I received my tow bar 3 weeks after I order it and the courier you use I would not recommend them if they where the last couriers on earth and you out back equipment could have done a lot more to solve this problem so you have lost me as a customer for life as I would not trust your service any more”

Helpful Report

Posted 1 year ago

“Recently ordered Aussie Traveller Anti Flap Kit. What I received was a Supa Peg De Flapper Kit what a load of Rubbish. The biggest problem was trying to get Outback Equipment to take it back and send the correct item, well that was a waste of time. I had to pay $50 for postage and then to be charged $10 for re-stocking. That was not going to happen, put item on Gumtree and Marketplace to recoup money. Bought correct item from another Company which was correct and then fitted. DONT BUY FROM THIS COMPANY NO CUSTOMER SERVICE BUY ELSEWHERE YOU'D BE BETTER OFF”

Helpful Report

Posted 1 year ago

“Purchase a small inline pump. Didn’t work was seized - sent email didn’t hear anything back.”

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Posted 1 year ago

“I made the purchased because you advertised " in stock and ready for delivery" a month later and I still haven't received my items.”

Helpful Report

Posted 1 year ago

“Absolutely terrible!!! almost 5 weeks post-order and still have not received my items, which have already been paid for!! shocking service”

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Posted 1 year ago

“I had a missing item when my order arrived, I contacted support to see what could be done...Support got back to me saying, please take a photo of the missing item... seriously!!!... I gave up at this point I can't deal with stupidity.”

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Posted 1 year ago

“The hose I bought was defective and leaked from the first time it was used”

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Posted 1 year ago

“I never received my good 👎”

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Posted 1 year ago

“I ordered a part (LNB) online and paid for it using PayPal(glad I did) I received no notification other than it was expected in 5 business days! I sent an online message to Outback Equipment about arrival and received a reply that it was coming in the next shipment to Outback Equipment! Then nothing was communicated from Outback Equipment but I received a message from PayPal that I had been refunded my initial payment! Is that your usual method of communication? I bought an LNB through another website and picked it up locally Frazer”

Helpful Report

Posted 1 year ago

“You guys let me pay for the stuff I ordered and also let me pay express for shipping then a week later I called up and ask where the stuff was and you only told me then that some of the items weren’t in stock and that I would have to wait. Not a good experience at all”

Helpful Report

Posted 1 year ago

“I placed an order in October which was meant to arrive in 2-3 days. I then got an automated update that the parcel would arrive 3 weeks later. That wouldn't have been a big deal but it didn't arrive then either and I know had to source the items from elsewhere. At this point, I requested a refund but the seller said they would first need to track down the parcel. It's now over a month since the original expected delivery date and I have received neither the product nor a refund from the seller.”

Helpful Report

Posted 1 year ago

“Terrible service. Had to wait almost two months to get my order. Staff would not even reply to emails asking for an update.”

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Posted 1 year ago

“Hi I cannot leave an accurate review as I am still waiting for delivery!!!! We purchased 6 radios from you on 12 October - I receive an email stating that they were posted via Aramex on 23 October. It is now 27 November and still nothing has arrived. I am concerned about the length of time and will be requesting either a full refund or resent if they do not arrive soon.”

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Posted 1 year ago

“I was assured I’d get a refund if it was the wrong product because I wasn’t sure if it was going to fit, they didn’t tell me it was a refund for credits to spend on their site. No good”

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Posted 1 year ago

“Paid for express post, took over two weeks.emailed you guys and never hear back.”

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Posted 1 year ago

“Yeah not if you want service don't bother still waiting for parts to complete order since 26 of August paid express post did not get order till 3 weeks after order placement and still no response on when I'm getting the rest of order after multiple phone calls and emails, no key or original packaging for fuel inlet filler, don't bother with them 😔”

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Posted 1 year ago

“Got sent the wrong thing I ordered and still haven’t received what I ordered pretty poor”

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Posted 1 year ago

Outback Equipment is rated 4.3 based on 6,644 reviews