Outback Equipment Reviews

Name: Outback Equipment
Address: 1 Murdoch Cct, Acacia Ridge, Queensland
Rating: 4.24

4.2 Rating 7,737 Reviews

80 %

of reviewers recommend Outback Equipment

About Outback Equipment:

Outback Equipment was born from a couple of mates with a big idea and an even bigger love for the outdoors. What started in the back of a garage quickly moved to a warehouse corner and now, over 10 years later, we’re running our own full-scale warehouse and showroom storefront in Acacia Ridge, Brisbane.

We kicked off with a fascination for light bars, but it didn’t take long to realise there was a lot more gear to get excited about. Outback Equipment has since grown into one of the largest online ranges of 4x4, camping, marine, and caravanning accessories in Australia. Driven by our customers’ passion for exploring the great outdoors, we’ve expanded our space, our range, and our mission.

Whether you're planning a weekend beach trip or the big lap around Oz, getting prepped can feel like a mission. We're here to make it simple. From expert guides and part finders to trusted advice and helpful customer service, we’re your starting point for any off-grid adventure.

We only stock gear we’d use ourselves. From brands like Aussie Traveller, MSA, CampBoss, BLA, Hardkorr, Superior Engineering, Tuff Terrain and Outback Explorer. With over 250 brands on our shelves and growing, we’re proud to support fellow adventurers at every stage of their journey.

We’re 100% Aussie-owned and operated, with our Brisbane showroom open 6 days a week. Swing by Acacia Ridge Monday to Friday (8am–5pm) or Saturday (8am–1pm), or call us on 1300 854 185 to chat about your next trip.

Gear up. Get out.

Visit Website

Phone:

1300854185

Email:

marketing@outbackequipment.com.au

Location:

1 Murdoch Cct,
Acacia Ridge
Queensland
4110

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Outback Equipment 5 star review on 15th March 2026

523

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service but website could be better on advising how an order is progressing.”

Helpful Report

Posted 6 months ago

Thank you for the 4/5, Gary! We’re glad you found the service good, and we’ll pass along your feedback about order progress on the website to our team.

Posted 6 months ago

“Side tray on chair has been attached incorrectly”

Helpful Report

Posted 6 months ago

Hi Anne, we’re really sorry to hear the side tray was attached incorrectly. This isn’t up to our standards. Please email service@outbackequipment.com.au with your order number and a quick photo of the issue, and we’ll arrange a resolution as quickly as possible. If you’d prefer, you can also DM us on our social platforms and we’ll handle it promptly.

Posted 6 months ago

“I was plesently surprised my order arrived on the Thursday before Easter as I was leaving 5 days later on a long trip. Thank you for the timely delivery.”

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Posted 7 months ago

Thank you for the 4/5, Peter! We’re glad the delivery arrived in time for your trip.

Posted 6 months ago

“Customer service was good delivery times were longer then expected but still received the goods.”

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Posted 7 months ago

Thank you for the 4-star, Nathan! We’re glad you felt our customer service was good and that you received the goods, even though delivery times were longer than expected.

Posted 6 months ago

“I am very happy with the service from ordering to delivery Easy to use website, ordering and payment easy to use”

Helpful Report

Posted 7 months ago

Thank you for the 5-star, Christopher! We’re glad you’re happy with the service from ordering to delivery and that the website, ordering, and payment were easy to use.

Posted 6 months ago

“Outback Equipment are always ready to assist with any enquiry, the postage of purchases are quick, correspondance is ongoing with updates to dispatch and tracking.”

Helpful Report

Posted 7 months ago

Thank you for the 5-star, Annie! We’re glad you found our team ready to assist and that postage was quick with ongoing updates and tracking.

Posted 6 months ago

“Easy to deal with, quick postage”

Helpful Report

Posted 7 months ago

Thank you for the 5-star, Andrew! We’re glad you found it easy to deal with and the postage quick.

Posted 6 months ago

“Good prices large range and good service”

Helpful Report

(Showroom) - Posted 7 months ago

Thank you for the 5-star, Jason! We’re glad you found good prices, a large range, and good service.

Posted 6 months ago

“I picked up the vest from Outback Equipment before heading inland—one of those buys you make hoping it’ll hold up when it matters. Out there, the mornings bite hard and the days don’t go easy on you. Dust in the air, wind that cuts through, and long stretches where you’ve got nothing but red dirt and your own company. That’s where the vest proved itself. Kept the chill off at first light, didn’t weigh me down once the sun came up. Tough enough to handle the rough stuff—scraping past fences, loading gear, sitting by a fire at the end of the day. Pockets earned their keep too, holding whatever I needed close. It’s not flashy, doesn’t try to be. Just solid, dependable gear that does its job without complaint. Out here, that’s all you really ask for—and this vest delivers.”

Helpful Report

Posted 7 months ago

Thank you for the 5-star, Gary! We’re glad the vest performed when it mattered and proved to be solid and dependable.

Posted 6 months ago

“The majority of the equipment order to date has been exceptional and delivered quickly. We have had one item we waited for over 3 months while the cost of the item was deducted on the initial date it was ordered, there was nothing on the web page notifying customers this item was out of stock. The way it was handled we would ask for a refund and purchase elsewhere this process could be improved.”

Helpful Report

Posted 7 months ago

Thank you for your review, Ray. We’re glad most of the equipment has been exceptional, and we’re sorry for the delay you experienced. We're currently in the process of improving our website regarding this; so thanks for the feedback!

Posted 7 months ago

“Brought a hose reel bloody awesome bit of kit very happy with the build quality not only that the 1st one they sent got lost & I contracted them they raised a ticket confirmed it hadn't been delivered they sent another one straight out very easy to deal with great job team outback.”

Helpful Report

Posted 7 months ago

Thank you for the 5-star, Jarrett! We’re stoked you’re happy with the hose reel and our service, and sorry about the hiccup with the first one. Glad we could sort it quickly.

Posted 7 months ago

“Working with this company has been one of the biggest mistakes I’ve made. They shipped the product—listed as “in stock” on their website—only after 1 month. When I tried to cancel my order, they kept my money and told me they would not refund it. I hope you stay away from these dodgy people when shopping.”

Helpful Report

Posted 7 months ago

Hi Aaron, we’re sorry to hear about your experience — this isn’t what we aim to provide. Some items are sourced through suppliers, which can impact dispatch times, and we’re working to make this clearer on our listings. Regarding your cancellation, this would have been processed in line with our policy, but we understand your frustration. Please email us with your order details so we can review this and assist further.

Posted 6 months ago

“Lists items as on sale ships within 7 days and weeks delays for delivery, so slow on my first order I had to pickup from store and the second order I cancelled because there was such a delay. Slow response receiving refund. Great pricing if not in a rush but wouldn’t recommend if you want the items in a normal timeframe regardless of paying for express shipping.”

Helpful Report

Posted 7 months ago

Hi Joshua, we apologise about the delays and the frustration with your orders. It does look like we came to a resolution with a refund, but we appreciate your feedback and will continue to strive to improve where we can.

Posted 7 months ago

“Quick and responsive”

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Posted 7 months ago

Thank you for your 5-star review, Richard! We’re glad to hear you found us quick and responsive.

Posted 7 months ago

“First time customer , I ordered the 2500 Robot trolley which was the cheapest around and have been very happy with how it moves my van around.”

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Posted 7 months ago

Thank you for your 5-star review, Paul! We’re thrilled you’re happy with the 2500 Robot trolley and our price.

Posted 7 months ago

“Great product and price. Fast delivery.”

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Posted 7 months ago

Thank you for your 5-star review, Terry! We’re glad you’re happy with the product, price, and fast delivery. If there’s anything else we can do to earn your next 5 stars, please let us know. Kind regards, Team Outback Equipment

Posted 7 months ago

“Outback Equipment tick all the boxes. Easy online purchasing, great prices and quick delivery.”

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(Showroom) - Posted 7 months ago

Thank you for your 5-star review, Stuart! We’re glad Outback Equipment ticked all the boxes! If there’s anything else we can do to earn your next 5 stars, please let us know. Kind regards, Team Outback Equipment

Posted 7 months ago

“GREAT PRODUCTS - JUST SLOW GETTING ITEMS SHIPPED - ORDERED A HOTWATER SYSTEM FROM KICK ASS - IT WAS HERE IN 2 DAYS FROM MELBOURNE”

Helpful Report

Posted 7 months ago

Thank you for your 4-star review, Dean! We’re glad you’re happy with the great products!

Posted 7 months ago

“Always keep you informed of your order progress”

Helpful Report

Posted 7 months ago

Thank you for your 4-star review, Kathy! We’re glad we could keep you informed about your order progress. If there’s anything else we can do to earn your next 5 stars, please let us know. Kind regards, Team Outback Equipment

Posted 7 months ago

“Come with the wrong connection”

Helpful Report

Posted 7 months ago

Hi Russell, we’re sorry to hear you received the wrong connection. Could please reach out to us at service@outbackequipment.com.au with your order details so we can get this one rectified for you!

Posted 7 months ago

Outback Equipment is rated 4.2 based on 7,737 reviews