Outback Equipment Reviews

Name: Outback Equipment
Address: 1 Murdoch Cct, Acacia Ridge, Queensland
Rating: 4.26

4.3 Rating 7,687 Reviews

81 %

of reviewers recommend Outback Equipment

About Outback Equipment:

Outback Equipment was born from a couple of mates with a big idea and an even bigger love for the outdoors. What started in the back of a garage quickly moved to a warehouse corner and now, over 10 years later, we’re running our own full-scale warehouse and showroom storefront in Acacia Ridge, Brisbane.

We kicked off with a fascination for light bars, but it didn’t take long to realise there was a lot more gear to get excited about. Outback Equipment has since grown into one of the largest online ranges of 4x4, camping, marine, and caravanning accessories in Australia. Driven by our customers’ passion for exploring the great outdoors, we’ve expanded our space, our range, and our mission.

Whether you're planning a weekend beach trip or the big lap around Oz, getting prepped can feel like a mission. We're here to make it simple. From expert guides and part finders to trusted advice and helpful customer service, we’re your starting point for any off-grid adventure.

We only stock gear we’d use ourselves. From brands like Aussie Traveller, MSA, CampBoss, BLA, Hardkorr, Superior Engineering, Tuff Terrain and Outback Explorer. With over 250 brands on our shelves and growing, we’re proud to support fellow adventurers at every stage of their journey.

We’re 100% Aussie-owned and operated, with our Brisbane showroom open 6 days a week. Swing by Acacia Ridge Monday to Friday (8am–5pm) or Saturday (8am–1pm), or call us on 1300 854 185 to chat about your next trip.

Gear up. Get out.

Visit Website

Phone:

1300854185

Email:

marketing@outbackequipment.com.au

Location:

1 Murdoch Cct,
Acacia Ridge
Queensland
4110

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Outback Equipment 5 star review on 15th March 2026

523

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brought a hose reel bloody awesome bit of kit very happy with the build quality not only that the 1st one they sent got lost & I contracted them they raised a ticket confirmed it hadn't been delivered they sent another one straight out very easy to deal with great job team outback.”

Helpful Report

Posted 2 months ago

Thank you for the 5-star, Jarrett! We’re stoked you’re happy with the hose reel and our service, and sorry about the hiccup with the first one. Glad we could sort it quickly.

Posted 2 months ago

“Working with this company has been one of the biggest mistakes I’ve made. They shipped the product—listed as “in stock” on their website—only after 1 month. When I tried to cancel my order, they kept my money and told me they would not refund it. I hope you stay away from these dodgy people when shopping.”

Helpful Report

Posted 2 months ago

Hi Aaron, we’re sorry to hear about your experience — this isn’t what we aim to provide. Some items are sourced through suppliers, which can impact dispatch times, and we’re working to make this clearer on our listings. Regarding your cancellation, this would have been processed in line with our policy, but we understand your frustration. Please email us with your order details so we can review this and assist further.

Posted 2 months ago

“Lists items as on sale ships within 7 days and weeks delays for delivery, so slow on my first order I had to pickup from store and the second order I cancelled because there was such a delay. Slow response receiving refund. Great pricing if not in a rush but wouldn’t recommend if you want the items in a normal timeframe regardless of paying for express shipping.”

Helpful Report

Posted 2 months ago

Hi Joshua, we apologise about the delays and the frustration with your orders. It does look like we came to a resolution with a refund, but we appreciate your feedback and will continue to strive to improve where we can.

Posted 2 months ago

“Quick and responsive”

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Posted 2 months ago

Thank you for your 5-star review, Richard! We’re glad to hear you found us quick and responsive.

Posted 2 months ago

“First time customer , I ordered the 2500 Robot trolley which was the cheapest around and have been very happy with how it moves my van around.”

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Posted 2 months ago

Thank you for your 5-star review, Paul! We’re thrilled you’re happy with the 2500 Robot trolley and our price.

Posted 2 months ago

“Great product and price. Fast delivery.”

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Posted 2 months ago

Thank you for your 5-star review, Terry! We’re glad you’re happy with the product, price, and fast delivery. If there’s anything else we can do to earn your next 5 stars, please let us know. Kind regards, Team Outback Equipment

Posted 2 months ago

“Outback Equipment tick all the boxes. Easy online purchasing, great prices and quick delivery.”

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(Showroom) - Posted 2 months ago

Thank you for your 5-star review, Stuart! We’re glad Outback Equipment ticked all the boxes! If there’s anything else we can do to earn your next 5 stars, please let us know. Kind regards, Team Outback Equipment

Posted 2 months ago

“GREAT PRODUCTS - JUST SLOW GETTING ITEMS SHIPPED - ORDERED A HOTWATER SYSTEM FROM KICK ASS - IT WAS HERE IN 2 DAYS FROM MELBOURNE”

Helpful Report

Posted 2 months ago

Thank you for your 4-star review, Dean! We’re glad you’re happy with the great products!

Posted 2 months ago

“Always keep you informed of your order progress”

Helpful Report

Posted 2 months ago

Thank you for your 4-star review, Kathy! We’re glad we could keep you informed about your order progress. If there’s anything else we can do to earn your next 5 stars, please let us know. Kind regards, Team Outback Equipment

Posted 2 months ago

“Come with the wrong connection”

Helpful Report

Posted 2 months ago

Hi Russell, we’re sorry to hear you received the wrong connection. Could please reach out to us at service@outbackequipment.com.au with your order details so we can get this one rectified for you!

Posted 2 months ago

“I would normally give a 5 as the service and delivery have been outstanding. However, on this occassion the goods were not dispatched on time and I didnt get a response from customer service until after the goods had been shipped, several dayys later. Disappointing”

Helpful Report

(Showroom) - Posted 2 months ago

Thank you for your review, Michael. We’re glad the service and delivery were strong, and we’re sorry for the delay in dispatch and the slow response from customer service. We’ll look into this to improve our process.

Posted 2 months ago

“Great place to shop great prices.”

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Posted 2 months ago

Thank you for your 5-star review, Neil! We’re glad you think Outback Equipment is a great place to shop with great prices.

Posted 2 months ago

“Got here in good time communication was good”

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Posted 2 months ago

Thank you for your 5-star review, Jason! We’re glad your order arrived on time and that the communication was good.

Posted 2 months ago

“Great keeping us informed about our order”

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Posted 2 months ago

Thank you for your 5-star review, Gayl! We’re glad to hear you appreciated being kept informed about your order.

Posted 2 months ago

“Outback Equipment have despatched all the products I have purchased and they have arrived with in the Time frame mentioned on the Web Site, and have had really positive experience when ordering products through their Customer Service Representatives as well.”

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Posted 2 months ago

Thank you for your 5-star review, Kingsley! We’re glad to hear your items arrived within the timeframe and that you had a positive experience with our customer service.

Posted 2 months ago

“Have used this company to purchase items for my caravan,always have been prompt both on line and In store purchases. Have had the need to talk over the phone to make sure the part was the correct one and was impressed with the knowledge and friendly manner of their salespeople. On one occasion I ordered incorrectly and was able to exchange for correct one.I can recommend this company to purchase from.”

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(Showroom) - Posted 2 months ago

Thank you for your 5-star review, Trevor! We’re glad to hear you’ve had prompt service and friendly, knowledgeable assistance, and that exchanges were smooth. We appreciate your recommendation and look forward to helping with your caravan needs in the future.

Posted 2 months ago

“The part that i ordered was as advertised online and it worked a treat”

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Posted 2 months ago

Thank you for your 5-star review, Ray! We’re glad the part worked well for you.

Posted 2 months ago

“Super quick. Will definitely buy from here again.”

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(Showroom) - Posted 2 months ago

Thank you for your 5-star review, Daniel! We’re glad you found the service super quick. We look forward to serving you again.

Posted 2 months ago

“They have a lot of equipment to choose from .”

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Posted 2 months ago

Thank you for your 5-star review, Boyd! We’re glad you’re happy with the selection of gear!

Posted 2 months ago

“Great Product easy onlinbe ordrering and quick delivery very impressed”

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Posted 2 months ago

Thank you for your 5-star review, Arthur! We’re glad you found it easy to order online and that the delivery was quick.

Posted 2 months ago

Outback Equipment is rated 4.3 based on 7,687 reviews