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Outdoor Limited Reviews

4.8 Rating 101,143 Reviews
95 %
of reviewers recommend Outdoor Limited
Company Reviews Product Reviews
34,241
 Metrics
4.8
Based on 101,143 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read Outdoor Limited Reviews
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Anonymous
Verified Buyer
“Never shipped my order. After 8 business days asked for refund”
Helpful Report
Posted 1 week ago
Anonymous
Verified Buyer
“I’ve ordered from them before with no problem. This time around they got the order wrong. I don’t know how you can confuse 270 WSM for 300 WM. Anyhow, because I was in CA at the time when the court decided to block the ammo ban, they shipped it out. I told them it was wrong and they refused to send the correct ammo stating the shipping time expired, but game me a return slip for the wrong ammo they sent and would refund me what they owe. What they meant is the judge never solidified the judgment, so they couldn’t send the correct ammo. So what they were really saying is they basically sent the original order violating the regulation. So I sent the incorrect ammo back and confirmed with them that it was delivered. They said it would take up to 48hrs to refund me. Well, it’s been 108hrs and no refund. No correspondence. Nothing. I’d give them zero stars if I could. Some of the packages were torn aside from missing what was ordered. Shipping took long too. Horrible customer service.”
Helpful Report
Posted 1 month ago
""
Verified Buyer
“Order did not arrive! Fed-Ex lost the shipment!”
Helpful Report
Posted 1 month ago
""
Verified Buyer
“3 weeks later no product”
Helpful Report
Posted 1 month ago
""
Verified Buyer
“I never received my ammo.”
Helpful Report
Posted 2 months ago
""
Verified Buyer
“Never re lived the order and had to order it elsewhere. Never had a problem before with your company. Was not at all happy... Hope thay it doesn't happen in the future.....”
Helpful Report
Posted 2 months ago
Here are the notes customer service put on the order. Looks like FedEx damaged the package. CS: Customer emailed stating, "Today was the first time the delivery was damaged during shipment and is on its' way back to you. I am not privileged to know what happened but this time, FEDEX has let me down. I usually delivered within 2-3 days without incident. at this point I wish to have my credit card issued a credit, as I needed the ammo and bought it elsewhere. I will buy from you next time but will specify the carrier as UPS. " ER 8/11/25
Posted 2 months ago
""
Verified Buyer
“It took a week and a half to even ship the ammunition to me. I’m through about 500 of the 2000 rounds I bought and I’ve had just shy of 30 rounds fail to detonate will not be purchasing again.”
Helpful Report
Posted 2 months ago
""
Verified Buyer
“Ammo was great. Terms of service was not good I was charged shipping insurance for items that I picked up in store. There is a button to defer shipping insurance but if you leave the site and return the button will be checked again and I didn't catch it, (my fault). My problem with this is that when I picked up my order I asked the salesman at the counter about this issue and he told me to contact customer service and handed me my order. I contacted customer service via email and got a standard response of "all sales are final " and no more communication afterwards. It was only a few dollars but I thought it was a sorry way of doing business. I mean I didn't really expect to get the money back but maybe an apologetic email or maybe a coupon on my next purchase some sort of jester that would make me feel like I should try another purchase.”
Helpful Report
Posted 2 months ago
""
Verified Buyer
“Awful customer service, order came damaged rounds missing they refused to reimburse me the money for the missing rounds instead only offered me store credit”
Helpful Report
Posted 3 months ago
""
Verified Buyer
“order was deliveried by fed ex to a wrong location. after speeking with OU several time they finally issued a credit of half of what the order was. in essence wanting me to such up the 100 dollar differance... what do I pay for the insuarce on the order for. DO NO BUY FROM THEM”
Helpful Report
Posted 3 months ago
Anonymous
Verified Buyer
“Not able to cancel ammo order until after it ships. Can not return ammo for refund. Never going to buy from Outdoor limited again. Will tell family and friends about poor customer service.”
Helpful Report
Posted 3 months ago
""
Verified Buyer
“This ammunition is reloaded. The case doesn't sit well in the chamber. The Springfield Saint won't fire. Never again will I buy this ammunition.”
Helpful Report
Posted 3 months ago
Anonymous
Verified Buyer
“The product shipped in a fair amount of time and the ammo it as advertised. Then they sold my email and I had to unsubscribe from several websites I had never heard of. Lucky to get one star. I'm done with them.”
Helpful Report
Posted 3 months ago
Anonymous
Verified Buyer
“Have not received my sunglasses”
Helpful Report
Posted 3 months ago
Anonymous
Verified Buyer
“I ordered Aquila 22lr super extra high velacity 6000 rounds fly primmed . I received 6000 rounds of plain high velocity Aquila primmed. Not very happy .Will be reconsidering where I will be buying my bulk ammo in the future ie 9mm 45 acp 380 acp.”
Helpful Report
Posted 4 months ago
Anonymous
Verified Buyer
“Purchased 500 rounds of Hughes Precision 5.56 ammo that is blowing out primers and Outdoor Limited won’t do anything. Referred me to the manufacturer who hasn’t responded to my inquiries. Outdoors Limited should stand behind the products they sell, not make the customer suffer for poor quality.”
Helpful Report
Posted 4 months ago
Anonymous
Verified Buyer
“Outdoor Limited is awesome. Excellent availability, solid pricing, quick delivery. Can't beat it.”
Helpful Report
Posted 4 months ago
Anonymous
Verified Buyer
“all the brass was unusable junk! would not let me get arefund and send it back! will never do busniss with again !!!!”
Helpful Report
Posted 4 months ago
Anonymous
Verified Buyer
“order was not packaged properly when opened shipping box ammo boxes were loose broken and bullets where scattered thru out the shipping box, had ordered 45 cal and 9mm”
Helpful Report
Posted 4 months ago
Anonymous
Verified Buyer
“Outdoor Limited sells good products but sometimes sells foreign made ammunition from companies that have very bad quality standards. I bought Sterling ammunition that had inconsistent casing lengths causing chamber jams and was told I needed to contact the manufacturer about the problem, they are in Europe. They never responded to my concerns,”
Helpful Report
Posted 4 months ago
Outdoor Limited is rated 4.8 based on 101,143 reviews
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