“Your company is a rip off all the mechanics I've been to says the same you stall on claims lie about receiving claims create a bunch of obstacles and road blocks and then deny claims and rather smugly at that all you are is a glorified road side service no wonder your company only gets 2.7 rating”
“They Suckkkkk. Do yourself a favor save 200+ dollars a month and go to someone else. They aren’t going to help you in car repairs like they say. Your paying them for no reason basically.”
“Tired of the lies that carscam repair companies get away with
Take $150/month these scam companies charge and save it for the day you may need a repair./ At least the money will be there, and you won't go weeks without your car as you wait for them to reject your claims”
“On January 5th of 2024 I wanted to purchased an insurance for my sister (which turned out to be fake) for her 2013 nissan pathfinder on the same day after paying a sum of 75 dollars for the initial payment which was suppose to be a down payment to start the policy. I was told by the perauasive customer service representative that if i was dissatisfied that I could cancel it in less than 30 days. I just would have to call to cancel and I would guarantee my money back. I called in on the same day an hour later, and asked to cancel the policy. After I have read all the bad reviews this company had. The crooks has refuse to cancel. They're trying to push me into keeping it and told me not to pay attention to the low reviews.. I still told him that i wanted to cancel, but he hang up the phone on my face. this fight was continued for a whole 2 days trying to g et them to cancel the policy. Every time I called customer service would hang up on my face. Eventually 4 days later a lady decide to cancel my policy for me. Eventually they stated that i would receive my 75 dollars back, but it was never refunded. The frustration every day about when i would recieve my refund continued to be a constant fight. Ezekiel a manager supposed to be claimed I was suppose to receive the 75 dollars within 7 days by paper check when I called today on January 16 of 2024 he told the check was never sent out yet and hang up on me. I called back again a female crook told me March 12 of 2024 that's when my refund going out.That would be 2 months later. I still do not believe this nightmare and still probably wont get my refund. This company is deceiving crooks. They claimed to be a legal franchise to rob people of they hard earnings. I won; cause I'm smart to cancel fast without paying them more of my hard earnings all they stole are petty 75 bucks. I'm proceeding to court so they don't rob no one else anymore with fake promises and lies.”
“This company is a nightmare I wound up reporting the transaction to my bank for fraud and changed all my banking info.and reported them to the bbb.when trying to get a refund and cancel policy was hung up on once had to call back and go thru 2 more people was told that deposit was none refundable and then there is a cancelation fee after over an hr the manager finally begrudgingly agreed to the refund.was told 3 to 5 business days.so we will see.”
“This company is a total scam. It took them over a week to give my repair shop an approval for one out of five items in the estimate. I had to be without transport and rely on rental and loaner cars. They sent the approval late on Friday afternoon before a long weekend. It was until mid morning the following Tuesday that the estimate was confirmed.
Once the shop complete the work it demanded to be paid while the complete bill was sent to OxCar Care for reimbursement. Contrary to the practice and reimbursement less the $100 dollar copay the made an excuse to and called it a default of the contract and found all excuses to not pay!
Also once I asked for cancellation of the agreement. Though no payment was made on the contract for repairs the company refused to make a refund of premium paid as no claim has been paid!
Every time o spoke to customer representative they would say all the right things but once all paperwork was filed they refused refunds!
This company is a total scam!”
“I was a the previous sales manager for their St louis Missouri office and i can firmly say after seeing how this company runs is a total scam with abusive leadership. They are prone to not paying out any customer claims or sale reps commissions. Cooperate will threaten everyones jobs and salary any chance they get. They train reps to "sweet talk" people into a policy that wont help them. If a rep doesn't have a sale they are forced to stay behind until they do. Personally they had me working form 7:30am-10pm Monday-Saturday and remote on sundays because their leadership is so faulty. DO NOT BUY A POLICY AND DO NOT WORK FOR THIS SCAM OF A COMPANY”
“This is the worst company i ever heard of...i gave them a $100 to start a policy...THEN I READ THE REVIEWS!!! wow every one was terrible!! i immediately canceled that policy back in november...still havent gotten my money back...people PLEASE PLEASE shop elsewhere. this company is the absolute worse darn shysters!!!!!”
“i work at a dealership, and i submitted my paperwork back on 11/21/2023 and we still have not got paid!!! this is the worst company i have had to deal with for payment on behalf of the customer. they keep telling me that they will call me back. 5x i have called since then and they keep telling me that they will call me back......good thing i don't spend the night here waiting for that phone call!!”
“Lousy customer service. Can never be reached by either yourself or your dealership/mechanic. They also seem to never receive any claim emails either. Didn't even reimburse on my oil change (as they claim they do) Made one claim in a year and a half.... took forever for them to do anything and then finally declined payment. (car was in shoip for weeks) Took same problem to different extended warranty company. It took one phone call, and it was covered and fixed. These are SCAM artists...Do not make the same mistake I made and give them your money or business.”
“I called this company for a quote on my car to see how much it would cost and they have not stopped calling me at all they call me everyday harassment I would advise my personal opinion not to call this company and give them any of your information”
“Lost job & called to CX acct. They were so nice at first and offered to defer month, and lower price going forward. However, they charged me the next month anyway & when I called to get credit, they refused. Cx'd acct due to BAD customer service and false promises.”
