“This company is trash! my husband called to get a quote and spoke with a young lady and after he said he needed time to think about it she said I hear someone in the room. Can they use their card freaking creepy then we told her that we would get back in contact with her she called us back and I explain to her that my husband was not interested. She said give me his phone number and I’ll call him now how freaking unprofessional and then the next person called today on 5/26/23 and my husband said do not call my phone number anymore and the guy went back-and-forth with my husband hollering at my husband who is a disabled Vet. This is so disrespectful of a company. This is trash. Do not purchase any policy from this company at all.”
“I haven't even signed up with this company but looking at the reviews I have to comment. I'm sure this company is a scam. All of the 5 star reviews have the company's name in it. Who really does that. I review a lot and never put the company's name. So those reviews are completely fake. Trust the 1 stars. Do not buy. I heard the commercial the radio and had to look it up.”
“THANK GOD that I ALWAYS look at reviews when buying ANYTHING !! "CAR SHIELD" is even worse !! F-
That's you people for your reviews!! HONESTY is SOOO HARD to find an Honest company except for mine !! I don't have a single negative view that I would be embarrassed by ! T.Y. again !!”
“This company rips people off! They said that you have 30 days to review the service policy. And, once you exercise your right of refusal they don't refund your money. this is outright in direct contradiction of their own commercial - which clearly states that if you choose not to continue within the 30 day review period you will get your deposit returned. All lies. don't fall for the BS”
“When I called the lady was very nice but the Minute that I told her that I was going to talk to my husband because he was at work she didn't not at all understand she send me to her boss he was very not at all understanding and disrespectful and very rude never ever call those people that's an F in my book!”
“Any company that fakes reviews for trash service should be shut down and banned from opening up any other businesses. Extremely dishonest and disgusting behavior”
“Do not sign on with this company .
They do not honor covered services.
I am out over $1300. Fir covered services .
They would ask for copies of services from last year , after I provided them with copies .
Then they asked for last two years .
All I had was oil changes and regular services .
Then they gave my mechanic the run around .
Finally I just paid the bill . I stopped paying their monthly fees and never heard from them again . Buyer beware”
“I was thinking about going with ox car until I read reviews, that many people can’t we all wrong ! Here is ox car a new 1 * review. I couldn’t get anyone to answer my calls.”
“TOTAL SCAM.... Terrible company, terrible customer service. They seem to never receive any mailed or emailed claims. I sent in and they never get back to the repair shop to discuss the claim. My car was in the shop for three days waiting for their response and they never called or emailed the shop back. They refused to cover my second oil change, while claiming to cover two oil changes per year. You will be waiting on the phone for a long time trying to reach anyone in customer service or claims. If you finally reach someone, they seem not to know what they are doing. They have horrible reviews all over the internet, so I know these aren't isolated incidents. DO NOT GET OX CARE CAR....Total Rip-off”
“Ox care is awful they told me waiting period was 30 days 60 days later I took the car to the dealership and they took over a week to respond and then said my waiting period wasn't over so they denied the claim. I had made my first and second payment.”
“YOUR COMPANY IS GARBAGE AND CLEARLY DELAYS THE CLAIM PROCESS TO FRUSTRATE THE CUSTOMER AND THE SHOP MAKING THE CLAIM. THE BUSINESS MODEL IS CLEARLY DESIGNED TO COLLECT AS MANY PREMIUMS AS POSSIBLE BEFORE PISSING PEOPLE OFF BY DELAYING LEGITIMATE CLAIMS FOR WEEKS UNTIL IT IS JUST GIVEN UP ON AND THE CUSTOMER CANCELS THE POLICY.”
“From a dealership point of view, I would not recommend purchasing this extended warranty. I had to wait on hold for more that 45 mins each time I tried to call just to get the payment for an oil change that they had approved for the customer. I emailed the receipt and 14 days later got an email that they received the invoice and would send payment shortly, that was 10 days ago. I have yet to get payment. Our dealership will now no longer take Ox Care care as an extended warranty.”
“I have never seen so many one star ratings for a company in my life. When I called the number from their advertisement on Fox news I received a recorded message that did not even appear to be their company, I later found out this in fact was. I called another OX car company thinking I had made a mistake and they told me to stay away from the OX warranty company which they believe is a scam (apparently they get calls thinking they are the warranty company all the time). After reading the reviews I'm glad I did not pursue them.”
