Pacvac Reviews

Name: Pacvac
Address: 7 Mackay Street, Kewdale, Western Australia
Rating: 4.74

4.7 Rating 328 Reviews

94 %

of reviewers recommend Pacvac

4.7

Based on 328 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Pacvac:

Pacvac is a market leader in the design and manufacture of professional backpack vacuum cleaners. Customer satisfaction is at the core of everything we do, backed up by excellent after sales service, giving you peace of mind every step of the way.

Thank you for taking the time to review Pacvac

Visit Website

Phone:

(08) 9479 1444

Email:

support@pacvac.com

Location:

7 Mackay Street,
Kewdale
Western Australia
6105

Write Your review

Tell us how Pacvac made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Cherry

Pacvac 5 star review on 27th August 2024

Marek E

Pacvac 5 star review on 12th August 2024

Anne

Wanvisa

Pacvac 5 star review on 28th November 2023

Stevy

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Absolutely love my pac vac and the service and turn around for delivery is fantastic, thank you”

Helpful Report

Posted 1 year ago

Hi Tara, Thanks so much for the 5 stars! We make customer satisfaction our priority and continually pursue ways to enrich the Pacvac experience by improving our products, but also through delivering uncompromising customer service. Amazing feedback like yours not only warms our hearts, but lets us know we are on a right track. If you need anything at all, don't hesitate to reach out to our friendly team on: support@pacvac.com. Have a fantastic day! Anna

Posted 1 year ago

“Always great to deal with.”

Helpful Report

Posted 1 year ago

Hi Lynette, Thanks a million for the 5 stars! We pride ourselves on the best customer service in the industry and it makes us deeply touched to read your review. If you need any help at all, we are just a quick email away on: support@pacvac.com. Have a fantastic day! Anna

Posted 1 year ago

“Great service and good product I ordered extra bag’s which didn’t arrive called them and they followed up immediately”

Helpful Report

Posted 1 year ago

Hi Naphaphat, Thanks so much for the great review and high rating! We are firm believers that quality products should always come with exceptional customer service and we are delighted that you are happy with the help you received. If you need anything else at all, don't hesitate to reach out to our friendly team on: support@pacvac.com :) Have a fantastic day! Anna

Posted 1 year ago

“Really good quality kit and prompt shopping - very happy with my Pacvac purchases.”

Helpful Report

Posted 1 year ago

Hi Margot, Thanks so much for the 5 star rating! We deeply appreciate you great feedback. Our entire team puts love and care into the products we make and service we deliver. It's wonderful to hear you've had a positive experience ordering and you have our most sincere thanks for sharing it here. If you ever need any product support, don't hesitate to take advantage of our exceptional customer service and reach out to us on: support@pacvac.com - we are here to help :) Have a fantastic day! Anna

Posted 1 year ago

“The recent service I received concerning the problems I experienced with my batteries was exceptional. I shall appreciate using my machine even more.”

Helpful Report

Posted 1 year ago

Hello, Thanks for the top rating and a great review! We pride on the quality of our products, but even more in our exceptional customer service, and it always warms our hearts to hear from customers who are happy with the service they received. If you need anything else at all, don't hesitate to reach out to us on: support@pacvac.com and we will endeavor to help you as swiftly as possible. Have a fantastic day! Anna

Posted 1 year ago

“Compact, light simple to use, more efficient”

Helpful Report

Posted 2 years ago

Hi Margaret, Thanks so much for the great review and the 5 stars! We deeply appreciate the time you took to review our product as well as your positive feedback as our customer's satisfaction is the driving force behind our work. If you need anything else to complete your Pacvac experience, please don't hesitate to reach out to our friendly team on: support@pacvac.com - we are always keen to help :) Have a fantastic day! Anna

Posted 2 years ago

“Pac Vac make our life easier, strong vacuum, we have it 8years and still very strong”

Helpful Report

Posted 2 years ago

Hello, Thanks a million for the 5 star rating and your great review. We deeply appreciate your support and your endorsement as well as sharing of your feedback here. If you need anything at all, don't hesitate to reach out to our friendly team on: support@pacvac.com - we are always keen to help :) Have a fantastic day! Anna

Posted 2 years ago

“Having a cleaning business , pacvac is always the best when it comes to vacuum cleaner. Can’t go wrong with it. Very powerful yet very light and handy.”

Helpful Report

Posted 2 years ago

Hi Anne, Thanks very much for the 5 stars and your great review! We put lots of love and care into every unit we make and nothing brings us more joy that hearing from satisfied customers, who enjoy cleaning with Pacvac vacuum cleaners. If we can help you with anything at all, don't hesitate to reach out to us on: support@pacvac.com - we are here to help :) Have a fantastic day! Anna

Posted 2 years ago

“I recently purchased a vacuum cleaner and accessories from Pacvac. I am happy with their product and shipping services. The delivery was super fast.”

Helpful Report

Posted 2 years ago

Hi Elizabeth, Thanks so much for taking the time to submit your stellar review. We make every effort to provide our customers with the best Pacvac experience, from information about it, through ordering and delivery and finally in use of our quality products. We are truly humbled by your kind words and 5 star rating. If you need anything, don't forget to reach out to us on: support@pacvac.com - our team is known for the best customer service out there! Have a fantastic day! Anna

Posted 2 years ago

“I love my Pacvac. I can't believe how good it is. The 18m cord, back pack style and suction are excellent and make vacuuming so much easier. It's a dream machine.”

Helpful Report

Posted 2 years ago

Hi Andrea, Wow what an incredible review! Thank you so much for taking the time to share how much you love your Pacvac. Please let us know if you should ever need any assistance, we're always happy to help. 💙 Have a fantastic day! Anna

Posted 2 years ago

“Brilliant product Highly recommend, you will not regret it. I've had the very best experience right from the start. The webpage easy to navigate, the delivery was very fast and the communication is outstanding. The very best I've ever come across. (I'm from Melbourne, AU).”

Helpful Report

Posted 2 years ago

Hi Sylvia, Thanks so much for taking the time to submit your wonderful review. We truly appreciate your endorsement and support. Your kind words warm our hearts and make all the hard work we put into our products and customer care all worthwhile. If we can help you with anything at all, don't hesitate to reach out to our friendly team on: support@pacvac.com - we are here to help :) Have a fantastic day! Anna

Posted 2 years ago

“Great customer service!:) really easy to deal with.”

Helpful Report

Posted 2 years ago

Hi Shin-wei, Thanks for your amazing review and the 5 stars! It was our genuine pleasure to look after you. We are delighted that we were able to assist you and resolve your issues successfully. If you need anything else, don't hesitate to reach out to us on: support@pacvac.com - we are here to help :) Have a fantastic day! Anna

Posted 2 years ago

“Always receive goods quickly”

Helpful Report

Posted 2 years ago

Hello, Thanks for the 5 stars and for taking valuable time to submit your review. It brightened our day to find out that we could live up to your expectation. Your kind words and sharing of your positive experience helps support our brand and reminds us why we love what we do! If you need anything, don't hesitate to reach out to our friendly team on : support@pacvac.com - we are here to help :) Have a fantastic day! Anna

Posted 2 years ago

“This is my 3rd Pacvac in 15 years, they are a workhorse and reliable. We have holiday accommodation and it gets used every day. Would highly recommend the Pacvac to anyone.”

Helpful Report

Posted 2 years ago

Hi Steve, Thanks for the 5 stars and for taking the time to submit your review. WOW! We are immeasurably grateful to you for your endorsement and sharing of your positive experience with Pacvac. If you need anything, don't hesitate to reach out to our friendly team on: support@pacvac.com - we are here to help :) Have a fantastic day! Anna

Posted 2 years ago

“Great company to deal with. Service and delivery were fantastic. The product is great. Aftercare has been amazing.”

Helpful Report

Posted 2 years ago

Hi Abigail, Thanks for the 5 stars and for taking the time to submit your review. WOW! We are immeasurably grateful to you for your amazing endorsement and for sharing of your experience. If you need anything else, don't hesitate to reach out to our friendly team on: support@pacvac.com - we are here to help :) Have a fantastic day! Anna

Posted 2 years ago

“Website is easy to order from and customer service is always friendly. Delivery time amazing always arrives the next day.”

Helpful Report

Posted 2 years ago

Hi Janet, Thanks for the 5 stars and for taking the time to submit your review. We are delighted that you enjoyed your experience using our online store and are immeasurably grateful to you for sharing your experience. If you need anything, don't hesitate to reach out to our friendly team on: support@pacvac.com - we are here to help :) Have a fantastic day! Anna

Posted 2 years ago

“Great quick service”

Helpful Report

Posted 2 years ago

Hi Sheree, Thanks for the 5 stars and for taking the time to submit your review. We aim to deliver great products and even greater service, and so we are delighted that you feel that is what you received and very grateful for your sharing your experience here. If you need anything else at all, please don't hesitate to reach out to our friendly team on: mailto:support@pacvac.com - we are here to help :) Have a fantastic day! Anna

Posted 2 years ago

“The pax vac is so light it is so much better than my old backpack vac. Love it”

Helpful Report

Posted 2 years ago

Hi Donna, Thanks for the 5 stars and for taking the time to submit your review. We are delighted that you are enjoying your new Pacvac vacuum cleaner and very grateful that you've been kind enough to share your positive feedback here. If you need anything, don't hesitate to reach out to our friendly team on: support@pacvac.com - we are here to help :) Have a fantastic day! Anna

Posted 2 years ago

“I bought the Pacvac for its versatility, power and value for money.”

Helpful Report

Posted 2 years ago

Hello, Thanks for the 5 stars and for taking the time to submit your review. We pride ourselves on delivering quality products, great customer service and most importantly - peace of mind! We aim to always deliver value for money so we can keep delivering smiles :) If you need anything, don't hesitate to reach out to our friendly team on: support@pacvac.com - we are here to help :) Have a fantastic day! Anna

Posted 2 years ago

“Good smooth transaction, excellent vacuum cleaners.”

Helpful Report

Posted 2 years ago

Hi Steve, Thank you for the 5 stars and for taking the time to submit your review. We designed our online store, like our vacuum cleaners to be convenient and easy to use and are delighted that you have found it so. It has been our privilege and genuine pleasure to look after you. We also offer exceptional customer service to complete your experience, so if you need anything at all, please don't hesitate to reach out to our friendly team on: support@pacvac.com - we are here to help :) Have a fantastic day! Anna

Posted 2 years ago

Pacvac is rated 4.7 based on 328 reviews