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Pacvac Reviews

4.8 Rating 268 Reviews

96 %

of reviewers recommend Pacvac

Company Reviews

Product Reviews

4.8

Based on 268 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Pacvac:

Pacvac is a market leader in the design and manufacture of professional backpack vacuum cleaners. Customer satisfaction is at the core of everything we do, backed up by excellent after sales service, giving you peace of mind every step of the way.

Thank you for taking the time to review Pacvac

Visit Website

Phone:

(08) 9479 1444

Email:

support@pacvac.com

Location:

7 Mackay Street
Kewdale, Western Australia
6105

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Pacvac 5 star review on 28th November 2023

Pacvac 5 star review on 13th March 2022

Pacvac 5 star review on 13th March 2022

Pacvac 5 star review on 12th January 2022

Pacvac 5 star review on 15th July 2021

Pacvac 5 star review on 15th July 2021

Pacvac 5 star review on 17th September 2020

2

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Posted very quickly, easy to use website. Thanks!”

Posted 3 years ago

Thank you for your review, glad you enjoyed our online ordering process. If there's anything else we can improve on to make it a 5-star experience for you, please do let us know, we very much value your feedback. 💙

Posted 3 years ago

“Great vacuum and accessories. Used commercially and the products are brilliant.”

Posted 3 years ago

Thank you for your lovely review, pleased that you are finding great results with Pacvac vacuum machines. 💙

Posted 3 years ago

“Fast delivered. Pacvac cannot be beaten by any other brands. Always on top with great performance and light design product”

Posted 3 years ago

Hi Punjan,   Thank you for your 5-star review! Both our customer service and same day dispatch are elements of our business we pride ourselves on, so it's amazing for us to hear that you've enjoyed your experience with us. Please let us know if there's anything we can do for you. Have an awesome day, Urvin

Posted 3 years ago

“Please make start and stop button more reachable and should offer one brush mouth and spare filter with vacuum”

Posted 3 years ago

Hi Karamjeet,   Thank you for your 5-star review! We love collecting feedback from our customers and your message is important to us. We have forwarded this request to the product design department and they thank-you for your contribution. Don't forget to subscribe to our newsletter if you haven't, to be up to date with our product changes. Please let us know if there's anything we can do for you. Have an awesome day, Urvin Urvin

Posted 3 years ago

“The product is not what i wanted. Description does not match product. Its too SHORT for my vacuum cleaner. I have not sent it back because it does not make economical sense to send it back. Feel free to call me on 0468895660 to discuss further. Many thanks”

Posted 3 years ago

“Best vacuum ever my daughter loves it”

Posted 3 years ago

Hi Michelle, Thank you for your 5-star review! We are thrilled that both of you are loving your Pacvac product. Remember that we are here to help if you need us. Have a great day, Urvin

Posted 3 years ago

“Very good service”

Posted 3 years ago

Hi Jamie,   Thank you for your 5 star review! We pride ourselves for our customer service so it's amazing for us to hear that you've enjoyed your experience with us. Please let us know if there's anything we can do for you. Have an awesome day, Urvin

Posted 3 years ago

“Great vacuum cleaner!”

Posted 3 years ago

Thank you for the 5-star review. Remember that we are here to help if you need us. Have a great day, Urvin

Posted 3 years ago

“Amazing product, outstanding service!”

Posted 3 years ago

Thank you for your 5-star review! We’re very happy to hear you’re loving your Pacvac product, and we are always here to help if you need us. Have a great day, Urvin

Posted 3 years ago

“Cant pretend to be an expert on this. But, on the face of it, an excellent machine that is easy to clean and cuts the job time in half by comparison with the short lead drag around models with the tiny replaceable bags.”

Posted 3 years ago

Hi Erl, Thank you for your 5-star review! We’re very happy to hear you’re loving your Pacvac product, and we are always here to help if you need us. Have a great day, Urvin

Posted 3 years ago

“Great service and fast postage.”

Posted 3 years ago

Hi Matt, Thanks for the 5 star review! Customer service and same day dispatch are two things we pride ourselves on, so this feedback is great to hear. Let us know if we can do anything to help! Kind Regards, Zoe

Posted 3 years ago

“Good service, tracking sent within a day and product arrived within a week. Great Vacuum Cleaner really strong suction and long cord.”

Posted 3 years ago

Hi Steve, Wow thank you for your wonderful review! We pride ourselves on customer service and same day dispatch so we are thrilled to hear you had such a great experience. Please never hesitate to reach out if we can help! Kind Regards, Zoe

Posted 3 years ago

“The recent purchase of this Pacvac was for my son & daughter in law, for Christmas. But I have had the same model for around ten years, & have found it FANTASTIC !!! I did domestic cleaning for ten years, & it was exceptional in my work place as in the home. Really really pleased I came across your product. Having being bought up with Electrolux as the B all & end to vacuum cleaners, I am so pleased I made the change. You have me as a customer for life !!”

Posted 3 years ago

Hi Judith, Thank you for the 5-star review and for taking the time to provide such thorough feedback, we really appreciate it. We're thrilled to hear you're loving using your new machine. If you ever need help please don't hesitate to reach out. Kind Regards, Urvin

Posted 3 years ago

“Excellent service”

Posted 3 years ago

Hi Gloria, Wow thank you for your 5 star review! Please know that we are always here for you if you should need our assistance. Kind Regards, Zoe

Posted 3 years ago

“Great service. Great product.”

Posted 3 years ago

Hi Dawn, Thank you for your lovely words, we really appreciate your feedback! 💙 Please let me know if we can ever be of help. Kind Regards, Zoe

Posted 3 years ago

“exellent service prompt delivery good price”

Posted 3 years ago

Hi there, Thank you for your wonderful review! 💙 Our same day dispatch is one of the things we pride ourself on, so we really appreciate your feedback. Please let us know if there's ever anything we can do for you. Kind Regards, Zoe

Posted 3 years ago

“The vacuum head I ordered was exactly what I wanted. It said it would fit the model of my vacuum and it did. The shipping was very fast and I will definitely be purchasing from you again in the near future. Thank you”

Posted 3 years ago

Hi Chloe, Thank you for taking the time to give us such a wonderful review. We're thrilled to hear we were able to meet your needs, and that you enjoyed our same day dispatch! Please reach out if we can ever help you with your future orders. Kind Regards, Zoe

Posted 3 years ago

“Was so excited today when I got my pacvac, couldn't wait to fire it up and clean my car, my profession means I end up with a lot of pet hair in my car and this is always hard to clean up, almost impossible. I was using a Dyson V6, which was ok but I have to say this Pacvac sucks, I mean, really, really, really sucks. My car looks almost new.”

Posted 3 years ago

Hi there, Thank you for the 5 star review and for taking the time to provide such thorough feedback, we really appreciate it. 💙 We're thrilled to hear you're loving using your new machine, we are all animal lovers here so completely understand the car situation! We do suck, big time, thanks for noticing! If you ever need help please don't hesitate to reach out. Kind Regards, Zoe

Posted 3 years ago

“Very fast delivery. Great vacuum. Love it so much more than my ducted system. Doesn’t lose suction & the hose isn’t long enough to constantly crimp. Thanks Pacvac.”

Posted 3 years ago

Hey Donna, Thank you for your wonderful review! 💙 We're thrilled to hear how much you're enjoying the features of our products, please reach out if we can ever be of help! Kind Regards, Zoe

Posted 3 years ago

“Goods arrived quickly, in perfect order! A happy customer!!”

Posted 3 years ago

Hi Kim, So great to hear! Thanks for the wonderful review. Please let me know if we can be of assistance in any way. Kind Regards, Zoe

Posted 3 years ago

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Pacvac is rated 4.8 based on 268 reviews