Pacvac Reviews

Name: Pacvac
Address: 7 Mackay Street, Kewdale, Western Australia
Rating: 4.79

4.8 Rating 265 Reviews

95 %

of reviewers recommend Pacvac

4.8

Based on 265 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Pacvac:

Pacvac is a market leader in the design and manufacture of professional backpack vacuum cleaners. Customer satisfaction is at the core of everything we do, backed up by excellent after sales service, giving you peace of mind every step of the way.

Thank you for taking the time to review Pacvac

Visit Website

Phone:

(08) 9479 1444

Email:

support@pacvac.com

Location:

7 Mackay Street
Kewdale, Western Australia
6105

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Pacvac 5 star review on 28th November 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is quality stuff!!”

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Posted 2 years ago

Hi Dilshan, Thank you for the 5-star review! Have a great day, Urvin

Posted 2 years ago

“Good Service & Fast delivery”

Helpful Report

Posted 2 years ago

Hi Keylie, Thank you for your 5-star review! We are thrilled to know that you are loving your Pacvac product. We pride ourselves for both our customer service and same day dispatch, so it's amazing for us to hear that you've enjoyed your experience with us. Please let us know if there's anything we can do for you. Have an awesome day, Urvin

Posted 2 years ago

“I have been using the Pacvac Superpro 700 vacuum cleaner for a month. It's easy to use, lightweight with excellent suction. It has halved the time it takes me to vacuum carpet and hardwood floors and dust accumulation on furniture. I would highly recommend this excellent product.”

Helpful Report

Posted 2 years ago

Hi Reno, Thank you for a 5-star review! We are thrilled to know that you are loving your Pacvac vacuum cleaner and the benefits it provides. Please let us know if there's anything we can do for you. Have a great day, Urvin

Posted 2 years ago

“Awesome service and fantastic Products”

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Posted 2 years ago

Hi Andrew, Thank you for your 5-star review! We are thrilled to know that you are loving your Pacvac products. We pride ourselves for both our customer service so it's amazing for us to hear that you've enjoyed your experience with us. Please let us know if there's anything we can do for you. Have an awesome day, Urvin

Posted 2 years ago

“nice ,compact and powerful however the tools that come with vacuum don't stay on the end of the wand and keep falling off. still a good vacuum. sam”

Helpful Report

Posted 2 years ago

Hi Sam, Thank you for your review. We aim to provide the best products at a best price. We would love to assist you with the issue you are experiencing. Please kindly contact our team on sales@pacvac.com or call 08 9479 1444 so that we can help you. Have a fantastic day! Anna

Posted 2 years ago

“A power house little machine. Lightweight and easy to manoeuvre. Feel like it's really sucking every bit of dirt out of my carpet ... yay!”

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Posted 2 years ago

Hi Sharon, Thank you for another 5-star review! We are thrilled to know that you are loving your Pacvac vacuum cleaner. Please let us know if there's anything we can do for you. Have a great day, Urvin

Posted 2 years ago

“Excellent service. Brilliant products. Win. Win.”

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Posted 2 years ago

Hi Charlotte, Thank you for your 5-star review! We are happy to hear that you are enjoying your Pacvac product Please reach out if you need any help. Have a great day, Urvin

Posted 2 years ago

“I baught my first vacuum from you guys 4 years ago, I clean houses for a living and I cannot imagine my life without my vacuum.”

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Posted 2 years ago

Hi Elsje, Thank you for your 5-star review! We are thrilled to know that you are loving your Pacvac product. Please reach out if there's anything we can do to help. Have a great day, Urvin

Posted 2 years ago

“Pacvac are the best vacuum cleaners I have ever used, if I had the money I would buy the more expensive Pacvac vacuum cleaner. I have had no trouble with my Pacvac vacuum cleaner since I bought it back in 2018 I think it was. It works like a dream best vacuum ever bought I love my Pacvac. Thank you Pacvac.”

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Posted 2 years ago

Hi Steph, Thank you for your 5-star review! We are thrilled to know that you are loving your Pacvac product. Please reach out if there's anything we can do to help. Have a great day, Urvin

Posted 2 years ago

“Love a PacVac. This is my 4th over 12 years. Particularly like the Thrift as it is lighter and a little quieter.”

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Posted 2 years ago

Hi Alison, Thank you for your 5-star review! We are thrilled to know that you are loving your Pacvac product. Please let us know if there's anything we can do for you. Have a great day, Urvin

Posted 2 years ago

“I have been using Pacvac vacuums for around 10 years in my cleaning business, and yes i do have other brands vacuums we use, however pacvac i keep coming back to always reliable, never lets me down and they just keep going and this is why i only choose to sell the Pacvac brand in my cleaning shop”

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Posted 2 years ago

Hi Robert, Thank you for your 5-star review! We are thrilled that you are loving your Pacvac machines. Please let us know if there's anything we can do for you. Have an awesome day, Urvin

Posted 2 years ago

“Tim has been very helpful and is sending different brushes to assist with the machine which does not work - cost $499 but will not suck anything off the floor. Tim has been an excellent customer service man and successfully provided us with a swap for a more suitable machine for our needs. Thank you Tim.”

Helpful Report

Posted 2 years ago

Hi Trevarne, Thank you for your positive review. Customer satisfaction is at the heart of all we do. We aim to provide the best customer service as well as the best products to suit your needs. If there is anything else we can help you with, please contact our team on sales@pacvac.com or call our office on 08 9479 1444. Have a fantastic day! Anna

Posted 2 years ago

“Great service!”

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Posted 2 years ago

Hello Marcus, Thank you for your 5-star review! It's amazing for us to hear that you've enjoyed your experience with us. Please let us know if there's anything we can do for you. Have an awesome day, Urvin

Posted 2 years ago

“Excellent vacuum which is super easy to setup, operate and keeps the house looking super clean. Shipping was very fast from Perth to Melbourne, only took a few days via express. Attachments are super handy for doing upholstery and cleaning cabinets. My vacuuming time has been cut from 1 hour to 20 mins now as I don’t have to replug thanks to the 18 meter power cord. Feels a breeze to have on my back, no more lagging heavy vacuum units around on the floor. Packs up very nicely and compact. Wonderful product and have already recommended to other friends and family. Thank you PacVac for an excellent product.”

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Posted 2 years ago

Hi Adam, Thank you for your 5-star review! We are thrilled to know that you are loving your Pacvac product. We pride ourselves for both our customer service and same day dispatch, so it's amazing for us to hear that you've enjoyed your experience with us. Please let us know if there's anything we can do for you. Have an awesome day, Urvin

Posted 2 years ago

“Very prompt with their mail service. Can’t ask for anything better.”

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Posted 2 years ago

Hi Pam, We pride ourselves on our customer service so it's amazing for us to hear that you've enjoyed your experience with us. Please reach out to us as we are always here to help if you need us. Have a great day, Urvin

Posted 2 years ago

“Easy to use, no cords and mobile. Our educators love this Battery operated PacVac.”

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Posted 2 years ago

Hi Matthew, Thank you for your 5-star review! We’re very happy to hear you’re loving your Pacvac product, and we are always here to help if you need us. Have a great day, Urvin

Posted 2 years ago

“For years I used a central vaccum system until it broke down. I researched many products and considered their reviews and prices. So when i settled on a PacVac I was confident it was a good choice. I have not been let down and can only say in terms of bang for buck how pleased I am with the product. Easy to use, quiet, i can reach every corner of a two story house without changing powerpoints. The suction is huge - gets eveything. Thanks for a great product”

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Posted 2 years ago

Hi Anthony, Thank you for your 5-star review! We are thrilled that you are loving your Pacvac Superpro wispa. Please let us know if there's anything we can do for you. Have an awesome day, Urvin

Posted 2 years ago

“I always received excellent service from Pacvac. Delivery is always very quick.”

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Posted 2 years ago

Hi Kay, Thank you for your 5-star review! Both our customer service and same day dispatch are elements of our business we pride ourselves on, so it's amazing for us to hear that you've enjoyed your experience with us. Please let us know if there's anything we can do for you. Have an awesome day, Urvin

Posted 2 years ago

“Great!! Received order within the week”

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Posted 2 years ago

Thank you for your review! We pride ourselves on our same day dispatch, so it's amazing for us to hear that you've enjoyed your experience with us. Please let us know if there's anything we can do for you. Have an awesome day, Urvin

Posted 2 years ago

“Its a quality tool. So quick to do large areas! Great suction. Battery life is easily an hour. Then a quick change to new batterys and way you go again! I bought the little bracket to mount on the wand and carry the extra tools. The elastic loops on the belt were not easy to reach”

Helpful Report

Posted 2 years ago

Hi Mark,   Thank you for your 5 star review! e’re very happy to hear you’re loving your Pacvac product, and we are always here to help if you need us. Thank you for the feedback about the elastic loops on the belt, I have passed this onto our Product Team. Please let us know if there's anything we can do for you. Have an awesome day, Urvin

Posted 2 years ago

Pacvac is rated 4.8 based on 265 reviews