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Paint With Diamonds Reviews

4.1 Rating 2,114 Reviews
76 %
of reviewers recommend Paint With Diamonds
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I gave written to the company 3 times with no response. I purchased The Great Architect and after working on it for a month it looked absolutely nothing like the picture. No one I showed it to could figure out what it was! How sad after all that work. How un-business like to not even respond.
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Posted 6 years ago
I wrote customer service to check on package, only to receive a response. The tracking number has a date order and nothing else. This is a Russian company that ships through China! STAY AWAY OR YOU WILL LOSE YOUR MONEY!
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Posted 6 years ago
They can be helpful
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Posted 7 years ago
I NEVER received my product and now I am getting a run around about receiving a refund. Buyer BEWARE.
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Posted 7 years ago
I ordered my first two kits and waited 4 weeks to get them. When I started the first one I checked the list of diamonds and I was missing one color. I ordered replacements having seen on Facebook them at they ship from America and come much faster. It took 4 weeks to finish everything except the missing color. After two more weeks of waiting I threw it away without finishing it. The second one had all of the diamonds so I am doing it. I’m goin to find another manufacturer for the next one.
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Posted 7 years ago
My packages came damaged. My kits were missing colors. I ordered replacements. Some replacements came, some did not. Was told to reorder. I did and now they are coming from China... now have to wait ANOTHER MONTH!!! I placed my order over 2 months ago!!! And still have udt to be able to complete 1 due to the incompetence of this company.
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Posted 7 years ago
I PUT IN MY PRDER 2 WEEKS AGO, WAS SUPPOSED TO BE BIRTHDAY GIFT, IT JUST SHIPPED AND CANT BE TRACKED AND MIGHT NOT BE HERE FOR 30 MORE DAYS, WISH I HAD SPENT MY MONEY ON SOMETHING I CAN GIVE HER!
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Posted 7 years ago
Do not recommend from buying from this company. You will get a huge run around if you have any problems with your order damage, or wrong. They request photos ( understandable) but even when you send them proof, you still will not get anything done about it. Stay away, there are many out there who sell the same items. I only wanted another one sent, NO REFUND just another picture for the money I loss at buying from them. I do many of these pictures for income and would of bought many from this company, but they loss me as a valid customer. Unless they send me store credit for the money I loss to purchase another picture than I am done.
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Posted 7 years ago
The canvas I resived had huge bubbles to the point I could not use it. It never layed flat because the glue was to small for the canvas size leaving huge bubbles and wenkles held together by the failed application of the glue. I did half my canvas with the black before seeing the huge bubbles that you could see only from the other side of the canvas. It was a waste of 36 hrs of work. Plus the first package only had the 310s with out any repeat any other drills. DO NOT BUY FROM THEM EVER. If you do it is at your own risk.
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Posted 7 years ago
I do not recommend buying from this company. I ordered the canvas, LED light board, extra pen and the storage box. I received every but the storage box. I was told my neighbor must have it, I had already checked. I haven't heard anything from PWD except we are having our shipping partner look into the issue. That was days ago. I am using Amazon to purchase my next set. The ship your order within 3-4 days and guarrenty your entire order.
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Posted 7 years ago
I ordered 3 paintings the beginning of February, I finally got them in April, 2 were correct and one was the wrong item I immediately sent them email, explaining this. it is now June 25th and after several email, texts, messages etc. I was told here are your tracking numbers so I wait another 3 weeks and the day it is to be delivered nothing. I check the tracking and it's going to an address on the other side of the country I still do not have the correct item being sent. they offered me a 20.00 gift certificate but why would I order more, when I haven't got what I paid for yet and to boot, it's not even on the web site anymore, I told them I was willing to change it to a different one, and I am still waiting. I loved the 2 I completed but getting frustrated waiting for the last one
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Posted 7 years ago
After waiting forever for my purchase I received it with no glue for the diamonds can stick to. This is the second time this has happen. The first time I just took the loss but i’m giving pad to much of my money for this to keep happening. I also received one water logged and had to throw away. Pad does not make it easy to get a refund. I will no longer buy anything from you cause you do not make things right for your customers. You know people won’t go through the hassle that you want to put us through to return products.
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Posted 7 years ago
I ordered 3 items - only received 2 - I emailed PWD immediately - they stated they would look into it. Now my emails go unanswered. $10 item - I would think it would have been better to send refund or replacement rather than receive a poor review.
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Posted 7 years ago
My item arrived today and the box was ripped and the paper was super wrinkled. Very bad service
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Posted 7 years ago
Stay away from this company. They are a scam. My first picture looked nothing like it should have, it looked like a blob and unrecognizable. My second picture has not arrived after 6 weeks. Customer service is non existent I have done paintings from other companies that have turned out beautiful. Stay away
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Posted 7 years ago
I bought three kits from this company. The one kit my daughter did came out beautiful, I bought a teapot kit and around the vase and teapot was terrible. The color wasn't right and you could not tell what these were. I emailed two pictures and a complaint and was totally ignored. I have been afraid to start the third kit and my daughter wanted more kits so we bought from a different company. Buyer beware, you are taking a chance.
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Posted 7 years ago
I ordered this for my daughter thinking she would like it, never received it but all tracking information says delivered. Not reordering.
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Posted 7 years ago
I ordered 2 weeks ago and my items have not even shipped yet. When I emailed to ask when they would ship, I was basically told to wait longer.
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Posted 7 years ago
3 months ago I ordered my first kit and it never came! It's not trackable and when I contacted the sellers for help/more info, they sent me a mass generated email for $5 off my next order??!! No. I'm pretty disappointed.
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Posted 7 years ago
Ordered 4 pictures. 3 came missing diamonds which is fine. I ordered the missing diamonds and waited for them to arrive. They never did I have put 2 orders in for the missing diamonds it is now three monthes later and the customer service people just keep going in circles and not doing anything about it. I now have 3 pictures that can't be finished (2 of which were gifts. Now they don't even get there complete gift) will never order from here again. Very unhappy
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Posted 7 years ago
Paint With Diamonds is rated 4.1 based on 2,114 reviews