Papier Reviews

Name: Papier
Address: 39 Plender Street, 39 Plender Street, London
Rating: 4.59

4.6 Rating 17,429 Reviews

90 %

of reviewers recommend Papier

4.6

Based on 17,429 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	95%

Visit Website

Email:

support@papier.com

Location:

39 Plender Street,
39 Plender Street
London
NW1 0DT

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Papier 2 star review on 21st December 2025

640

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My girlfriend loved her personalized notebook! She says it's high quality paper. When I first ordered it came damaged, but customer service was excellent and quickly got me a replacement in time for Christmas! Excellent experience overall, will order again!”

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Posted 4 years ago

“Beautiful hard back notebooks”

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Posted 4 years ago

“My daughter is extremely pleased with her personalized planner with her name on. Beautiful design on the cover. Very good quality. Would highly recommend.”

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Posted 4 years ago

“The books I ordered turned out better than i imagined. Wonderful gifts!!!!”

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Posted 4 years ago

“Delivered what you promised”

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Posted 4 years ago

“Superb quality paper. Font of printing legible and classy. Very impressed indeed and very happy with my purchase.”

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Posted 4 years ago

“Papeir products are good quality,,,,, nicely packaged. My friends are always pleased to receive a Papier gift.”

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Posted 4 years ago

“Like most things in life, you get what you pay for. Papier diary delivers that in every sense - excellent quality and presentation, online ordering experience and delivery service to match, price reflective.”

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Posted 4 years ago

“The quality is amazing. I love that you can personalize them so if you had different writing projects or clients each could have their own beautiful notebook. These make the best gifts for the writers in your life!”

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Posted 4 years ago

“Lovely product and excellent customer service”

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Posted 4 years ago

“The assistance offered by the staff was hugely appreciated.”

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Posted 4 years ago

“Beautiful diaries bought as gifts, they were so pleased. Very fast delivery and lovely packaging”

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Posted 4 years ago

“Disappointed with the quality of printing and paper used in the minimalist books. We placed a large order and the photos appear grainy on the pages. We are also missing half our order even though we paid for fast delivery. Wouldn’t recommend.”

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Posted 4 years ago

Hi there - I am so sorry that your order was not complete, this is not up to our usual standards at all! If you can contact us on support@papier.com, myself or one of my colleagues will be able to help with a resolution here. Best wishes and apologies again, Alicia :) Papier CS Team

Posted 4 years ago

“Excellent quality and service.”

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Posted 4 years ago

“I feel really disappointed of the papier product that I've received. I spent $45 for a customized notebook by gold-foiled but it turned out as a silver-foiled notebook. I contacted the customer service and could not understand what they said.”

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Posted 4 years ago

Hi there - I am so sorry that your planner was delivered in this condition, this is not up to our usual standards at all! If you can contact us on support@papier.com again, myself or one of my colleagues will be able to help with a resolution here. Best wishes and apologies again, Alicia :) Papier CS Team

Posted 4 years ago

“Absolutely loved every journal, planner, and stationery! Top notch quality and visually stunning! Already gave 2 of the journals as gifts and they were a hit. Can’t wait to give others on Xmas!”

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Posted 4 years ago

“Price, quality and delivery all amazing! Very happy!”

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Posted 4 years ago

“The quality of the two notebooks I ordered were incredible- so beautifully packaged too. The delivery time was amazing, it came before it was supposed to!! So so amazing, couldn't recommend Papier more :)”

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Posted 4 years ago

“Very happy”

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Posted 4 years ago

“Top quality product delivered when they said it would be delivered and very happy with my purchase 😀”

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Posted 4 years ago

Papier is rated 4.6 based on 17,429 reviews