Papier Reviews

Name: Papier
Address: 39 Plender Street, 39 Plender Street, London
Rating: 4.58

4.6 Rating 17,471 Reviews

90 %

of reviewers recommend Papier

4.6

Based on 17,471 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	95%

Visit Website

Email:

support@papier.com

Location:

39 Plender Street,
39 Plender Street
London
NW1 0DT

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Papier 2 star review on 21st December 2025

640

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Firstly, a top quality photo book and I couldn't be happier. My order got hugely delayed by Royal Mail, however Papier then printed a new batch and sent them by courier to arrive before Christmas. This is the kind of customer service that will not only have me returning but letting me know Papier at the company to use for client albums too. Superb customer service. Really really happy.”

Helpful Report

Posted 4 years ago

“I have purchased from Papier for a number of years, not only for myself but as gifts for others, and every time we are blown away by your products! The large spread layouts of your weekly diaries, the bold, customisable covers, and the speedy shipping are a no-brainer when it comes to having your very own piece of stationary :)”

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Posted 4 years ago

“Quality is outstanding, art work beautiful, delivery efficient.”

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Posted 4 years ago

“Fantastic quality and service”

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Posted 4 years ago

“Beautiful Journal/Bulletin for my daughter’s Christmas, great quality, I will certainly buy from you again and I can certainly recommend your products”

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Posted 4 years ago

“Lovely planner. I have organized this review using (+,*,-) = (good, fair, needs improvement) bullets. + Nice design, I chose Earth Mother 2022 planner. Bright color and unique to the other planners I have seen. + Good quality. Cover is solid, binding is strong. Pages are smooth but absorb ink well. Slight transparency but no bleed through (my preferred pen is Paper Mate Ink Joy gel), see photo for reference. + No frills. Simple design is easy on the eyes. * Does not lay flat, but it is new and may lay better with use. * Organized by monthly calendars, monthly notes, weekly calendars, important dates, contacts, note pages lined, note pages dots, note pages blank, note pages grid. My personal preference would be that the monthly and weekly calendars be grouped together. - There are no note pages between months, so I will be scribbling in the margins. If nothing else the company should add note pages between months to 1) distinguish the months 2) allow more room for creativity This is my first year using Papier. I used Beautific last year and Happy Planner the year before that. If this company adds note pages between the months I would use them again next year.”

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Posted 4 years ago

“Disappointed and dissatisfied! The journal I ordered was not what should be expected. Soft cover journal does not close and props open at all times. Pages of the journal require strength and weight to stay open, while writing. Journal writing should be stress free, not stressful. Customer service was no help!”

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Posted 4 years ago

Hi there - I am so sorry to hear you are not 100% happy with your journal, this is very unusual feedback! Please do contact us on support@papier.com and we can assist you further in resolving this issue. All the best, Alicia :) Papier CS Team

Posted 4 years ago

“Great thoughtful gift for someone who has everything. Good quality and fast delivery.”

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Posted 4 years ago

“Good quality and speedy delivery.”

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Posted 4 years ago

“The service was brilliant and the diary arrived on time. The diary was even more gorgeous in real life (leopard print) and the layout of each page gives plenty of space for notes.”

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Posted 4 years ago

“Quick and easy the journal arrived in a couple of days perfect and with a discount code which saved money at this time of year”

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Posted 4 years ago

“Excellent service and a beautiful product.”

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Posted 4 years ago

“Easy to use and a great selection of cards all at a reasonable price. Don't even have to buy a stamp and put it in a post box. What more could I want. No more roaming the streets shifting through shelves of incredibly tacky cards with inane drivel inside at various card shops for me!!”

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Posted 4 years ago

“Lovely products, service and delivery. I made a mistake on the personalisation and they very kindly gave me a credit for the same product to make it right. Their kindness makes a difference.”

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Posted 4 years ago

“Excellent in every way , product, service and delivery.”

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Posted 4 years ago

“Beautiful product, delivery was really quick and presentation in gift box was beautiful”

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Posted 4 years ago

“The wellness journals are beautiful and give a lovely structure for a bit of journaling. After receiving it as a gift, I bought some for friends and they loved it too. Being able to personalise it makes it a bit special. Will buy again.”

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Posted 4 years ago

“The delivery was fast then the expected date. However I feel like it’s a bit disorganized for what I am used to. It has all the months then to do lists for each month and finally the weekly pages. I wish that they had the month individually, then a to do list and finally the weekly pages before moving on to the next month”

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Posted 4 years ago

“Beautiful product - perfect planner design and lovely quality”

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Posted 4 years ago

“Lovely clear pictures but frame a bit flimsy for the price. Papier products are nice but expensive.”

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Posted 4 years ago

Papier is rated 4.6 based on 17,471 reviews