Papier Reviews

Name: Papier
Address: 39 Plender Street, 39 Plender Street, London
Rating: 4.59

4.6 Rating 17,429 Reviews

90 %

of reviewers recommend Papier

4.6

Based on 17,429 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	95%

Visit Website

Email:

support@papier.com

Location:

39 Plender Street,
39 Plender Street
London
NW1 0DT

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Papier 2 star review on 21st December 2025

640

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A great good quality journal. Can't wait to start using the it in the New Year.”

Helpful Report

Posted 4 years ago

“Created a holiday journal and personalised the front. So easy to do. Purchased it in a presentation box as a gift. Both the journal and the presentation box were excellent quality. Will definitely use Papier again and can highly recommend the product and company service.”

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Posted 4 years ago

“Beautiful personalised notebook. Very good quality Thanks, very impressed.”

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Posted 4 years ago

“Papier products are a stationery addicts heaven! Great choice of good quality products that can be personalised. The price point is very reasonable and orders arrive quickly and very well packaged.”

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Posted 4 years ago

“Lovely products, excellent service - what more could you possibly want!”

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Posted 4 years ago

“Really good quality stationery delivered exactly on time.”

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Posted 4 years ago

“Customer service was excellent. Had an issue with my product upon delivery that was sorted by customer service without any difficulty. Great job, thanks very much guys :))”

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Posted 4 years ago

“This is an excellent product, stylish and well-made. The personalisation is a lovely option. Very happy with the service, communication and swift delivery from Papier.”

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Posted 4 years ago

“I love love love papier. I’ve always admired the brand as I’m a massive stationery lover so when I finally placed an order I’ve been back twice since my first order. I’ve brought 3 of my family gifts from papier from Christmas, the designs are gorgeous, amazing quality and love that they are personalised too makes it feel extra special. Papier are a very thoughtful brand and even the packaging was gorgeous and felt luxury too. I’m booked now and will be buying again. Delivery was fast and well packaged too.”

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Posted 4 years ago

“This is my second annual planner from Papier and I love it! It’s perfect for my work scheduling.”

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Posted 4 years ago

“The planner I purchased as a gift turned out exactly as I saw online. It’s of great quality and the site has beautiful prints. My friend truly liked her gift.”

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Posted 4 years ago

“Beautiful quality products and quick response time from an amazing customer service team!”

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Posted 4 years ago

“Beautifully packaged, excellent quality and beautiful designs.”

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Posted 4 years ago

“Great item and speedy delivery”

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Posted 4 years ago

“Ive bought 2 planners from Papier and I love both of them. The hardest part is choosing which design to commit to for an entire year!”

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Posted 4 years ago

“Unfortunately a notebook that I ordered was no longer available but lovely Monique from customer service helped me to choose something very similar. Good quality products, will make amazing Christmas gifts.”

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Posted 4 years ago

“Great journal and stationary set. Designs are beautiful and quality of paper is exceptional. I love the fonts of the printing and was very happy with the products. The postage was speedy and items were delivered safely.”

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Posted 4 years ago

“The cards from Papier are of the highest quality! I was so excited to send them to family and friends! The added bonus of part of the proceeds going to a charity was an added gift.”

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Posted 4 years ago

“Utterly beautiful products and they instantly sent a personalised replacement when the package didn’t show up the first time with no hassle.”

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Posted 4 years ago

“This is specifically for the ACADEMIC planner. Overall, this planner is just fine. I really wanted a planner that would be fountain paper friendly and this was okay with some inks but not most. However, I am not including that in my rating - just want people to know. My major complaints are that the monthly breakdowns are not placed in between the changing months and that the weekly spread is too narrow. The monthly breakdowns are housed at the front of the planner. I find this layout very inconvenient. The weekly layout is just way too narrow for me, as is the 'to do list'. I can hardly write anything in that small space. Just not the right layout for me personally.”

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Posted 4 years ago

Hi there - thanks for your review! I’m so sorry to hear you don’t like the setup of the 2022 diary! We originally developed our 2021 diaries in a different format due to consistent customer feedback on our 2020 diaries, asking for a clearer ‘month end’ setup in 2021 whereby months not finishing on a Sunday have the rest of the week on either side of the lists page, to allow for easier planning and simpler continuation month on month. Previously, our customers found that events in the second half of a week which fell over the end of the month were getting lost on later pages (after the list page), hence us making this change. The new setup gives you the option to plan your events and days either on the end of month week, or start of month week depending on your preference, and you can simply cross off whichever set you prefer not to use. However, following further feedback from customers regarding issues with this new format, we have reverted back to our original setup for our 2022 diaries. Apologies again for any disappointment caused and do let me know if you have any further queries. Best Wishes, Alicia

Posted 4 years ago

Papier is rated 4.6 based on 17,429 reviews